Trouble with Oneworld Classic Reward Booking

[samrich]

I'm trying to book a Oneworld Classic Rewards Fare.

My itinerary is so far:
-Auckland
-Brisbane (Transit)
-Tokyo(Stopover)
-Manilla (Transit)
-Brisbane (Stopover)
-Adelaide(Transit)
-Kuala Lumpur (Transit)
-Oman (Transit)
-Rome(Stopover)

However Qantas is unable to ticket the itinerary saying that it's an invalid fare. To me, it seems to be completely valid.

Does anyone know why this might be the case?

 

[DejaBrew]

Hi @samrich and a very warm welcome aboard AFF

Recommend posting in this thread (which is the font of all knowledge for OneWorld Classic Reward queries) -:

Thread 'Oneworld Classic Flight Reward Discussion - The Definitive Thread'

Oct 30, 2006

Note that this is not exclusively a "Round The World" Award. While it can be so used, it can also be used for "Round Trips", "Circle" Trips or even "one-way trips" without actually going "Round The World".

Also note the following from the T&C review that comes up on Qantas.com if you have successfully selected flights and reach the Review "Check" page:

...
A oneworld® Reward contains:

• a Qantas flight and at least two other oneworld® carrier flights, or
• if there is no Qantas flight, two other oneworld® carrier flights.

...

Please keep that in mind...

• kelpie
• award availability redeem points round the world
• Replies: 17,667
• Forum: Qantas | Frequent Flyer

• 

 

[shuuy]

>> AKL-BNE-HND-MNL-BNE-ADL-KUL-MCT-FCO

1. You're backtracking..
2. I don't have access to a tool that calculates MPM (maximum permitted mileage), but the old school rule of thumb is direct + ~25%.
* AKL-FCO is 11,452mi
* AKL-BNE-HND-MNL-BNE-ADL-KUL-MCT-FCO is 21,984 (+92%), and probably exceeds MPM

AKL-BNE-HND-MNL-KUL-MCT-FCO could be ok as you're not back-tracking, and if you could OW flights for all legs (JL HND-MNL, MH MNL-KUL) that'a amazing. But you're +34% the direct routing on mileage.

 

[MEL_Traveller]

>> AKL-BNE-HND-MNL-BNE-ADL-KUL-MCT-FCO

You're backtracking..

I imagine AKL-BNE-HND-MNL-KUL-MCT-FCO would be ok... although HND-MNL I don't think would have any OW airline.

For oneworld awards, there is no restriction on backtracking, or even any continuous direction. It’s simply a collection of flights capped at 35k miles and other things such as stopover limits. You can do a return to Europe out and back via Asia for example, without a requirement to go trans atlantic.

This can differ from paid products.

 

[serfty]

I'm trying to book a Oneworld Classic Rewards Fare.

My itinerary is so far:
-Auckland
-Brisbane (Transit)
-Tokyo(Stopover)
-Manilla (Transit)
-Brisbane (Stopover)
-Adelaide(Transit)
-Kuala Lumpur (Transit)
-Oman (Transit)
-Rome(Stopover)

However Qantas is unable to ticket the itinerary saying that it's an invalid fare. To me, it seems to be completely valid.

Does anyone know why this might be the case?

The distance between Auckland and Rome needs to be taken into account as a oneworld classic award is considered a "round trip" fare. But even then you should be under the 35K mile limit.

What are the actual segments and carriers you are trying to book?

 

[shuuy]

I stand corrected. Crazy routing if it works!

 

[MEL_Traveller]

The distance between Auckland and Rome needs to be taken into account as a oneworld classic award is considered a "round trip" fare. But even then you should be under the 35K mile limit.

What are the actual segments and carriers you are trying to book?

Unfortunately the discussion is going in two separate threads - also in the OWA thread. I think there’s Oman Air in there, and the other issue is departing AKL and then Australia… the system likes to think NZ and AU are the same country.