Oneworld Classic Flight Reward Discussion - The Definitive Thread

[rock86]

A quick heads up courtesy of @Mattg, JL is now visible on the QF website when building awards.

JL awards now bookable on Qantas website

Wouldn't be jumping the gun, as discussed in that thread it all still seems very all over the shop so it would seem it's being gradually rolled out across different routes.

 

[flychrisfly]

sorry for the vague and open ended question, but ive read quite a bit of this thread and think ive got the general grasp of oneworld RTW

FYI, it's not a RTW award. You can use it for that but it doesn't have to be.

 

[Guvner]

Wouldn't be jumping the gun, as discussed in that thread it all still seems very all over the shop so it would seem it's being gradually rolled out across different routes.

Still, it's a positive development... glass half full and all that.

 

[jrobin]

Changing Oneworld Flight Reward flights:
14.7.6 Subject to this clause 14.7, the following changes are permitted to a Classic Flight Reward flight before departure of that flight, provided the booking contains one or more Flight Segments that are not within Australia, and the Flight Segment(s) being changed do not include a partner airline that requires a ticket to be reissued for the change...
(a) change to flight number; and
(b) change to date of travel.

... The only question is how do I know if the partner airline would need to reissue a ticket? ...

... I *suspect* that the reference to the re-issue of a ticket is to a paper ticket rather than an e-ticket.
In my case, I changed 2 connecting sectors with QR ...

What partner airlines do not (or do) require a ticket to be reissued for flight number change and/or date of travel change?
I am especially interested in knowing about AA.

 

[madrooster]

What partner airlines do not (or do) require a ticket to be reissued for flight number change and/or date of travel change?
I am especially interested in knowing about AA.

AA don't.

 

[rock86]

Still, it's a positive development... glass half full and all that.

Never said it wasn't, just that its still all over the shop

 

[nickfromeastryde]

Still, it's a positive development... glass half full and all that.

From a selfish perspective, not so happy. Have only just worked out how to use BA site and managed to snag JL, IB and AA flights on my upcoming 280K award that resulted in much better routings and saved me about $1500 in taxes/fees. If these flights all start appearing on QFF, might become much harder to book.

 

[jrobin]

AA don't.

Thanks for this madrooster.
In 2003, I tried to change dates for Mrs Jrobin's Oneworld reward ticket so she could return to Toronto from Australia three weeks early because her mother had been given a terminal medical diagnosis. QF said the ticket could be changed if it were all QF flights, as QF attempts to be flexible, but because the ticket included some AA flights it was not changeable. I called AA and explained the circumstances, and they said they had no objections to the ticket being changed if QF did not. Back to QF, and with some tears as I recall, the ticket (it may have been paper, I do not recall) was changed.
I am glad to hear that changes are somewhat easier now.

 

[leer30]

Late in June I will be trying to book J 280K OW award flights for travel commencing in June 2019

Me too - looking forward to my first booking - nervous and excited - seems the CX flights are easy-ish to attain, but Qatar and AA is going to be hard, every search I do wants me to fly with BA, with their ridiculous fees! Fingers crossed

 

[nickfromeastryde]

Is anyone able to explain or point me in the right direction re baggage allowances. I have 11 flights booked ranging from 32k x 3 on JL (first flight), to 23k x 2 on a couple of domestic and intl flights to Sth America with AA and finishing off with 50K total limit on QR with a few other variations in between

I thought there were rules on these tickets that standardised baggage limits for these bookings

 

[madrooster]

I thought there were rules on these tickets that standardised baggage limits for these bookings

Unless your furthest ticketed destination is in the US or CA, no.

 

[Pele]

Gday

Any tips for getting Qantas phone operators to be able to see reward flights on JL? I can see them on the BA website but the operator said there is nothing.

Pele.

 

[Jacques Vert]

Gday

Any tips for getting Qantas phone operators to be able to see reward flights on JL? I can see them on the BA website but the operator said there is nothing.

Pele.

I give them the date, flight number, departure & arrival cities, and departure and arrival times. If that doesn't work, HUACA, preferably late evening/early morning and phone the premium call line.

 

[Danger]

Gday

Any tips for getting Qantas phone operators to be able to see reward flights on JL? I can see them on the BA website but the operator said there is nothing.

Pele.

Just because seats are showing BA doesn't mean QF can see them. It is not uncommon for airlines to make different inventory available to different airlines.

 

[nickfromeastryde]

I give them the date, flight number, departure & arrival cities, and departure and arrival times. If that doesn't work, HUACA, preferably late evening/early morning and phone the premium call line.

Agreed, give them all the details, worked for me twice over the last month. Not so lucky with IB however they then offered options I couldn't see.

Also as noted by Jacques, the premium line delivers a far higher level of expertise and service so get onto them if possible

 

[Kangol]

Gday

Any tips for getting Qantas phone operators to be able to see reward flights on JL? I can see them on the BA website but the operator said there is nothing.

Pele.

JL awards now bookable on Qantas website

Apparently you can now see JL flights that are available using QFF on the website.

As mentioned numerous times, just because one partner can see availability does not necessarily mean another partner can.

Another less unreliable way is to check on the JL JMB website for seats.

Sometimes you have to ask the QFF operator to "search in a different window" or "look in another screen" for partners, including JL. I have had more than one operator on more than one occasion find seats that initially were not found and tell me the above.
If it comes up again, just say "the last time I made a similar booking, the agent told me that they had to search in another window".

 

[rock86]

JL awards now bookable on Qantas website

Apparently you can now see JL flights that are available using QFF on the website.

This isn't yet the case, as has been discussed on that thread there were a couple of JL flights which popped up upon searching the OP's routes.

No other person, nor the OP has been able to see those flights again when searching on QF (even on the same route).

More the likely they were doing some testing for an impending rollout, which was mentioned last year as JL rolled out Amadeus.

 

[Kangol]

This isn't yet the case, as has been discussed on that thread there were a couple of JL flights which popped up upon searching the OP's routes.

No other person, nor the OP has been able to see those flights again when searching on QF (even on the same route).

More the likely they were doing some testing for an impending rollout, which was mentioned last year as JL rolled out Amadeus.

My statement is true, because there is some evidence that it can be done. I did not say that everyone can see said results at all times.

You don't know if no other person could see those flights again - maybe some did and have not reported it, or are not AFF members.

There could be many explanations why some can see and some cannot (selective availability, etc) - the bottom line is you lack that knowledge. For the most part, the rest of us do, too. Belief is not the same as knowledge.

I've found the JL website to be accurate for international flight availability using QFF.

 

[Pele]

Well here is the update:
After multiple calls with silly wait times on Friday arvo/evening i managed to speak to a lady who could see the seat i wanted and could book it. All looked good but after we went through the process i never got a charge on my credit card for the taxes nor were the points deducted from my account. However the BA website updated within seconds saying the seat is gone. I thought i would give it a bit of time as maybe it only gets processed during business hours. I checked now(Sunday) and the booking is there... but the passenger name was mis-spelt. FFS.

Didnt want to waste my Sunday by calling QF so did the online chat. Bloke said i had to call JL as it is operated by them. Rang JL and they said no it is QF ticket stock so they have to change it. Rang QF and the bloke said they have to initiate a request to change it to JL and I need to ring back in 48 hours to know if they will agree. What a f*ck up. All i can do now is hope they agree otherwise the family holiday is rooted.

BTW all the calls on Friday went to a South African call centre. Today's was in Australia.

Pele.

Edited per Kangol's comment.

 

[Kangol]

Well here is the update:
After multiple calls with silly wait times on Friday arvo/evening i managed to speak to a lady who could see the ticket i wanted and could book it. All looked good but after we went through the process i never got a charge on my credit card for the taxes nor were the points deducted from my account. However the BA website updated within seconds saying the ticket is gone. I thought i would give it a bit of time as maybe it only gets processed during business hours. I checked now(Sunday) and the booking is there... but the passenger name was mis-spelt. FFS.

Didnt want to waste my Sunday by calling QF so did the online chat. Bloke said i had to call JL as it is operated by them. Rang JL and they said no it is QF ticket stock so they have to change it. Rang QF and the bloke said they have to initiate a request to change it to JL and I need to ring back in 48 hours to know if they will agree. What a f*ck up. All i can do now is hope they agree otherwise the family holiday is rooted.

BTW all the calls on Friday went to a South African call centre. Today's was in Australia.

Pele.

Your use of the term "ticket" is not in line with industry standards, which is confusing for everyone here because you are speaking in a language that does not make (relative) sense.
The lady who can see the "ticket" was actually seeing seat/flight availability. When the booking is made and the segment confirmed for you and that was the only available seat, then if you check again, the seat/flight is gone. Not "the ticket is gone".

Ticketing is when the airline issues you with a ticket (and ticket number) and is not always instant, especially if the flight is not for a while. From many reports, there is a chronological ticketing queue. Your card is charged and points are deducted only when the ticket is issued (or reissued). So yes, you can have a confirmed seat without it being ticketed.