WP travelling on EK (not code share) lounge access

[greenfish]

There's no name calling in the example you cite.

While understanding your frustration, I travel frequently with 3 kids as a WP - before each trip I check lounge access beforehand, using google and also asking on AFF. I find the QF rules fairly clear cut. It is frustrating that access in Dubai and London, two key hubs for QF, is nowhere near as generous as airports where there is a QF operated lounge, but the rules are clear (at least to me ).

 

[winfred]

There's no name calling in the example you cite.

While understanding your frustration, I travel frequently with 3 kids as a WP - before each trip I check lounge access beforehand, using google and also asking on AFF. I find the QF rules fairly clear cut. It is frustrating that access in Dubai and London, two key hubs for QF, is nowhere near as generous as airports where there is a QF operated lounge, but the rules are clear (at least to me ).

Ok I got it. Next time I'll say "some people can be really thick".

For lounge access rules, I don't like them but I understand why that is the case. They are not Qantas operated lounges. My complaint has always been the info on Qantas website.

 

[greenfish]

Ok I got it. Next time I'll say "some people can be really thick".

For lounge access rules, I don't like them but I understand why that is the case. They are not Qantas operated lounges. My complaint has always been the info on Qantas website.

Fair enough. I had no trouble finding the information on child access on the QF site; the child access policy is the first hit with google. If you find contradictory information, best to assume the worst in terms of lounge access. I'm not sure if you've looked at other airlines lounge access policies, but QF is by far the most generous as far as kids are concerned. We're lucky really....

 

[Anna]

I think the OP has a point, lounge access rules are quite convoluted and the QF website is hardly a bastion of clarity. Yes the information is there but it's definitely not that easy to find without a concerted effort.

And the reference to "international lounge access" in the bit that Winfred keeps quoting adds to the convolution because it probably means "international QF lounge access" but could be interpreted as applying to other lounges where QF pax have access. But the latter interpretation is wrong (a) because there are more specific guest/child access rules elsewhere on the QF website which trump the generalised wording under the accepted rules of interpretation, and (b) because QF has no right to determine what access rights QF pax have to other airlines' lounges.

QF could make it much clearer if they didn't say "international lounge access" but instead said "QF international lounge access" or whatever they actually mean.

 

[Happy Trails]

First hit with google, searching for Qantas lounge access:


View attachment 69690

Navigating Qantas website:

Lounge Locations | United Arab Emirates | Dubai International Airport | Associated Lounge | First Lounge

Yes, but elsewhere it says this:

Benefits with Emirates

As a Qantas Platinum Frequent Flyer member, when you travel with Emirates (with your Frequent Flyer number in your Emirates booking) between and within Europe, the Middle East, North Africa, Asia and Australia, you will enjoy:

• Lounge Access
  Enjoy access for you and one guest to Emirates Lounges throughout Australia, Europe, Asia, North Africa and the Middle East, whenever you fly with Qantas or Emirates. In Dubai, you and a guest may enjoy the luxurious Emirates First LoungeThis link will open in a new window. and in other airports, the Emirates Lounges. When departing London Heathrow on a Qantas operated aircraft (when travelling on a QF or EK flight number), Platinum members can access the British Airways Lounge. When departing London Heathrow on an Emirates operated aircraft (when travelling on a QF or EK flight number) Platinum members can access the Emirates Lounge. Up to two children (aged between 0 and 17 years) can access the Emirates Lounges when accompanied by a Platinum member.

https://www.qantas.com/fflyer/dyn/flying/tier-benefits#benefits-of-platinum

 

[Princess Fiona]

Yes, but elsewhere it says this:

Benefits with Emirates

As a Qantas Platinum Frequent Flyer member, when you travel with Emirates (with your Frequent Flyer number in your Emirates booking) between and within Europe, the Middle East, North Africa, Asia and Australia, you will enjoy:

• Lounge Access
  Enjoy access for you and one guest to Emirates Lounges throughout Australia, Europe, Asia, North Africa and the Middle East, whenever you fly with Qantas or Emirates. In Dubai, you and a guest may enjoy the luxurious Emirates First LoungeThis link will open in a new window. and in other airports, the Emirates Lounges. When departing London Heathrow on a Qantas operated aircraft (when travelling on a QF or EK flight number), Platinum members can access the British Airways Lounge. When departing London Heathrow on an Emirates operated aircraft (when travelling on a QF or EK flight number) Platinum members can access the Emirates Lounge. Up to two children (aged between 0 and 17 years) can access the Emirates Lounges when accompanied by a Platinum member.

https://www.qantas.com/fflyer/dyn/flying/tier-benefits#benefits-of-platinum

That bit at the bottom is referring to the EK Lounge in LHR when a WP is travelling on EK operated flight. It is obviously extra access that QF have arranged at LHR.

 

[Happy Trails]

That bit at the bottom is referring to the EK Lounge in LHR when a WP is travelling on EK operated flight. It is obviously extra access that QF have arranged at LHR.

That might have been the intent, but it does say "lounges" plural, which suggests to me that it applies to the whole paragraph.

 

[juddles]

That might have been the intent, but it does say "lounges" plural, which suggests to me that it applies to the whole paragraph.

I am known to be thick but even I must agree that the use of the plural is an error and could easily mislead.

It should be much clearer, so hopefully Qantas will fix that typo, or better yet, if they are going to talk about extra child access at a specific lounge, then they should also add a warning that in other lounges this does not apply.

 

[Happy Trails]

That bit at the bottom is referring to the EK Lounge in LHR when a WP is travelling on EK operated flight. It is obviously extra access that QF have arranged at LHR.

I am known to be thick but even I must agree that the use of the plural is an error and could easily mislead.

It should be much clearer, so hopefully Qantas will fix that typo, or better yet, if they are going to talk about extra child access at a specific lounge, then they should also add a warning that in other lounges this does not apply.

Genuine question - why would LHR be unique in having this benefit?

 

[juddles]

Good lucjk anyone finding easy answers from BA or Emirates sites - compared to them Qantas is a DREAM