Woolworths EZY mastercard R.I.P | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Woolworths EZY mastercard R.I.P

Status
Not open for further replies.

bertoman

Junior Member
Joined
May 16, 2005
Messages
13
It's official , the Woolworths EZY banking mastercard officially closed on 8/10/06 and with it , the lucrative 1:1 FF transfer ratio.

In the letter they tell you how good the new card is PLUS you get

2:1 transfer of FF now ( that's 1/2 point for every $ spent )

no insurance cover .

All in all , I would say the changes are sh!tehouse.........

So your options are

either bank with Sh!tibank ( the worst customer service from bombay based illerate robots )

or get a CBA platinum with a $200 annual fee .

Please tell me if there are any other options in AUS that offer 1:1 on a mastercard / VISA ..


OH well...look on the bright side it was bloody good while it lasted !!!!

bertoman :evil:
 

NM

Moderator
Joined
Aug 27, 2004
Messages
15,801
Flights
My Map
bertoman said:
It's official , the Woolworths EZY banking mastercard officially closed on 8/10/06 and with it , the lucrative 1:1 FF transfer ratio.

In the letter they tell you how good the new card is PLUS you get

2:1 transfer of FF now ( that's 1/2 point for every $ spent )

no insurance cover .

All in all , I would say the changes are sh!tehouse.........
Why does the word "Enhanced" spring to mind again :rolleyes:.
 

browski

Established Member
Joined
Sep 8, 2004
Messages
1,490
The Earth Mastercard will keep you 1:1 til Nov 30. Hopefully some new player will step in to the breach before then.

I like the sound of a co-branded master/visa card with someone like BP offering 1:1. Surely an oil company could use some good PR.
 

Sheriff

Member
Joined
May 22, 2005
Messages
167
So your options are

either bank with Sh!tibank ( the worst customer service from bombay based illerate robots )

or get a CBA platinum with a $200 annual fee .
Generally speaking bank annual fees and charges are not set in concrete as the bank would have you believe. I've managed to waive many CBA fees which the bank claim are valid charges including the $200 Platinum annual fee.So I strongly reccommend you negotiate with your bank a better deal.

Cheers
Sheriff
 

akumaslair

Junior Member
Joined
Mar 4, 2004
Messages
28
well I have taken the advice and sent in a complaint about losing my 24,000 QFF points, and also asked for a platinum card with fee free for life,

I dont think I will get it as I currently have a 10k visa and 21k ezy mastercard, but have been spending average $15k per month for the past 12 months or so,,

I get a postal response tomorrow,

don't like my chances though.........

I reckon, they will just tell me to bugger off
 

akumaslair

Junior Member
Joined
Mar 4, 2004
Messages
28
Well, I thought I would give an update,

I submitted this complaint 4 times online, everytime I got an automated response saying that i will receive a response within 4 days,

not one response for about 3 weeks, so I send in a fax with the same info,

someone calls me back and said that they sent a letter out about 2 weeks ago, SO they send out another one, 1 week letter no letter, so Icall up and have a bit a whinge and then they pdf the letter to me, after all of this it was almost a 2 line letter saying "we cannot change the statement date or your points, our new program is BLOODY fantastic"

I say to myself, ummm where is the rest of the letter in terms of applying for a platinum cc

so I email the supervisor, and he responds back saying (therse were his exact words) , "Cust Relations were n't interested in waiving the annual fee"
, hang on, I am already on a fee excemption for my ezy mastercard, so I check my statement, and low and behold they ahve charged me the annual fee.......

Here I am getting a little steamed up and the next day, a platinum card arrives with a new number,

I call up customer relations and ask what is going on, and they sy, it looks like your card is going to be migrated to platinum, I ask what the limit is and the annual fee, they say the limit will stay the same and your annual fee is $200. so I ask them to remove it, and they told me that one of their credit department will call me back, that was two days ago,

today I receiuve a letter saying "as requested, here is your plat card with the $200 fee"

what the hell is going on with CBA!!!
 

akumaslair

Junior Member
Joined
Mar 4, 2004
Messages
28
Well, I thought I would give an update,

I submitted this complaint 4 times online, everytime I got an automated response saying that i will receive a response within 4 days,

not one response for about 3 weeks, so I send in a fax with the same info,

someone calls me back and said that they sent a letter out about 2 weeks ago, SO they send out another one, 1 week letter no letter, so Icall up and have a bit a whinge and then they pdf the letter to me, after all of this it was almost a 2 line letter saying "we cannot change the statement date or your points, our new program is BLOODY fantastic"

I say to myself, ummm where is the rest of the letter in terms of applying for a platinum cc

so I email the supervisor, and he responds back saying (therse were his exact words) , "Cust Relations were n't interested in waiving the annual fee"
, hang on, I am already on a fee excemption for my ezy mastercard, so I check my statement, and low and behold they ahve charged me the annual fee.......

Here I am getting a little steamed up and the next day, a platinum card arrives with a new number,

I call up customer relations and ask what is going on, and they sy, it looks like your card is going to be migrated to platinum, I ask what the limit is and the annual fee, they say the limit will stay the same and your annual fee is $200. so I ask them to remove it, and they told me that one of their credit department will call me back, that was two days ago,

today I receiuve a letter saying "as requested, here is your plat card with the $200 fee"

what the hell is going on with CBA!!!
 

oz_mark

AFF Supporter
Joined
Jun 30, 2002
Messages
17,694
Flights
My Map
akumaslair said:
what the hell is going on with CBA!!!
Maybe they have been taken over by another bank with superior customer service that also starts with a C.
 

locomotion

Junior Member
Joined
Aug 19, 2006
Messages
19
oz_mark said:
Maybe they have been taken over by another bank with superior customer service that also starts with a C.
LOL

However no one can come close to Citibanks customer service.

Also I think that someone else needs to get a life. There is nothing wrong with the Customer service of the Commonwealth Bank and I think he is just being unreasonable. To ask for the refund of the annual fee is just pathetic. I think you should redeem it with points. if you are spending $15000.00 per month on the card personally I think you should pay the annual fee. Because as far as Platinum cards go the CBA is the cheapest
 
Status
Not open for further replies.

AFF on Air Podcast

  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...
  • Cheap Virgin Australia Business Class – AIR012
    Sat, 01 Jun 2019 03:05:28 AEST
      Find out how to get cut-price Virgin Australia Business Class tickets by buying and redeeming Etihad Guest miles! This episode also includes some listener Q&A and an interv ...
  • Star Alliance Status – AIR011
    Sat, 18 May 2019 09:39:41 AEST
      Find out how to easily earn Star Alliance Gold status with several different frequent flyer programs! This episode also includes an interview with John Blom, Australia’s ...
  • Premium Economy – AIR010
    Sat, 04 May 2019 00:21:32 AEST
      Premium Economy is a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In this episode, AFF’s ...
  • Hyperinflation of Points – AIR009
    Sat, 20 Apr 2019 04:49:59 AEST
      Frequent flyer points are a valuable currency, but they aren’t immune from hyperinflation! In this episode, Matt discusses why frequent flyer points are a terrible long-t ...

Community Statistics

Threads
81,679
Messages
1,887,733
Members
49,579
Latest member
ronborland
Top