Wilson European Odyssey

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Day 9 - Tuesday, 31st May
Drive to Heathrow, return car to Hertz, meet Business Traveller group for BA Museum tour

Today was positioning day for our lengthy excursion into Europe. After our normal full breakfast, we checked out from The Pelican Inn and were delighted with the overall stay. The owners Paul and Michelle were very friendly and always up for a chat. Actually found out they were both trained chefs and had owned pubs before, however had decided for this property that Michelle was to be chef and Paul would be Front of House. They are in their mid 40's and had also brought their oldest daughter down recently to assist them with running the pub. It also gave them a chance to be grandparents to her 1 y.o. son.

We left for the drive down to Heathrow and we were allowing lots of time, given there were 3 new elements to this trip - it wasn't a route with which I was familiar, I hadn't stayed at the Heathrow Crowne Plaza before and I hadn't returned a car to Hertz at Heathrow.

Well, true to form, only one of those was easily achieved - driving to Heathrow. We had decided it was easier for me to drop my wife and kids at the hotel with the luggage first, so they could have an afternoon there and have the dine-in delights on offer, whilst I returned the car then headed off to meet my BT Do at 3pm.

Well, it was all going swimmingly until we missed one of the correct turns to the hotel and ended up traversing Heathrow Terminal 3 until we were heading back the way we came. Even the second attempt was fraught with peril, as I missed another turn and we had to work our way back to the same place again (by this point, I was getting frustrated with the in-car GPS as it was updating too slowly for me to follow the correct route).

Finally on my third attempt we got it right, found the right road and entered the Crowne Plaza parking lot. Drove up to the entrance and the Concierge helped us with out luggage after I explained that I needed to drop everything and everybody off here and take back the hire car to Hertz. I checked in and helped my wife take up the bags as the Concierge had all disappeared.

Hotel: Crowne Plaza Heathrow
Room Type: 2x Double Beds (+ cot)
Nights: 1 (In 31 May, Out 1 June)
Room Rate: £141.60 all in (Book Early & Save, including Breakfast)

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So it was off to Hertz by myself, something to which I wasn't looking forward, given the attempt to find the CP. On exiting the car park (I think my less than 30 mins cost me £2), I tried to find the nearest petrol station to fill up and ended up doing another couple of loops until I came across one. Filling up was simple (after making sure I was putting in the right mix). Getting back in, I started to be concerned that I was going to miss my trip to the BA Museum, so again I plugged in the address (Northern Perimeter Road - with West thrown in for confusion) and prayed that I wouldn't take any wrong turns. Finally, I found I was on the correct ring road and found the Hertz sign. After accessing the entrance, which was like a military establishment, I found the returns area and drove in as directed by an employee. He asked how I enjoyed the car - I don't think I could have been more ebullient in my praise for the car - apart from the GPS.

So with little time before the 3pm meeting time and not having a copy of the page from the BT thread discussion advising where was the meeting point, I guessed that I needed to go to Terminal 4. When asked by the Hertz guys where I needed to go now, I said T4 and he said I'd better hop on their bus which was literally leaving the Hertz area. I jumped aboard and there were only two other pax there - and of course, they were Australians. We had a chat whilst the driver took us to T4, finding out where we were from and what we were doing in London. They were from Melbourne and on their way to Amsterdam to head on a cruise.

As soon as the bus stopped, I was off and racing inside the Terminal to find an Internet connection to check where I needed to be. After dropping £2 into a computer, I logged on to find that it was in T5 that they had met, so I posted that I was in T4 and on my way direct to the BA Museum.

So it was back outside to the taxi rank, hopping into the first black cab and asked him to take me to the BA Museum at Waterside HQ. Thinking he would look at me blankly, I was wrong as he repeated it as if he was familiar with it and pulled out into the traffic.

Now, I had no idea where he was taking me so when he asked me which way, I had to let him know that I was from Australia and had not visited it before. So he explained the two ways and all I remember is taking roundabout after roundabout. After about 20 mins, he approached a gate with an attached demountable office and I leaned out the back window to advise my name and that I was with the BT Group. Thankfully, the other guys had left my name at reception who had passed it onto the gate, as they waved us through and the black cab pulled up. I paid up and strode up to the door and walked inside to the reception desk on the left, which reminded me of a QF Travel shop (just with a BA overlay). The building had an open foyer beyond the access point, with glass and aluminum/steel giving a very light and clean feeling.

One of them asked my name and after hearing it, said "we have been expecting you" and rang somebody to advise that I had arrived. Another BA dressed staff member came to collect me and give me my Visitor Pass. She delivered me to the entrance and I introduced myself to the BT Group and the BA staff member, who like most in the Museum, were former BA crew.

I had no previous knowledge about the history of BA, so it was intriguing to hear about BOAC, the routes and stops, times and crew; as well as seeing some of the old memorabilia. What was a special moment for all of us was when the BA staff member mentioned that there was a special guest In the Museum. Sure enough, whilst I didn't recognise him, most of the BT guys did straight away - it was Keith Williams of BA, with his guest being an executive from Boeing.

After we had been through the Museum, we were escorted back through to the reception area and then outside. We had agreed to meet at The Green Man - a pub not far from the perimeter of Heathrow and on the right days, was directly under the flight path on take-offs. Some had driven to Waterside so they took others in the group, while a group of about 6 to 8 of us took one of the BA staff buses to Hatton Cross tube station, from which we walked to The Green Man. Our leader Nigel attempted to show the letter received from BA Museum authorising us to ride the bus, but the driver didn't even bother looking at it, so we all filed in and found a seat towards the rear.

Reaching Hatton Cross, thankfully Nigel and Jim led me to the pub and we chatted on the way about what else, work and flying. We met up with the rest of the group and started to do what we Aussies and English do well - drink. I thought it would be interesting to not drink the same pint of beer, so I made sure that I had one of every different kind of beer the others were drinking.

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Of course, the problem with long days is that it was after 9pm before we started to think about eating - but the menu was found and orders were up to the bar shortly thereafter. By this stage, I was running short on cash - thankfully we'd all had a skin full by then.

As can be expected, we all had great stories about flying, which may have been stretched by the amount of alcohol inbibed. But wherever in the world we are from, we have the same beefs about airlines and love using and sometimes sharing, the rules to our advantage, not the airline or program.

Needless to say, by the time the sun was setting (around 10.30pm), I was starting to put my mind towards tomorrow and was mindful that I didn't want to get back to the hotel blind drunk and have issues with lack of sympathy tomorrow from my family, flying out of Heathrow.

Most of us had stayed to the end, so I thanked them all for agreeing to hold the meeting this afternoon and what a convivial atmosphere it has been. Nigel and Jim were both walking back to Hatton Cross, so we ambled (well we felt we were, others may have described me unkindly as staggering) back and dropped Jim off at Jury's Inn on the way. I was also hoping to find an ATM, as I needed some extra £ to get me home - I'd only taken £40 with me and I had £5 plus a pocketful of change.

Nigel and I made it to Hatton Cross and I leaned into the window of the black cab at the head of the rank to get an idea on price back to the Crowne Plaza. He looked at me and I'm sure he could tell I didn't have the fare, advised £15. I thanked him and then explained my predicament to Nigel, who without hesitation opened his wallet and gave me £15 (just in case the fare was a little over). Needless to say, I am forever in Nigel's debt and am l looking forward to hosting him in BNE or SYD at the beginning of next year.

Rather than rush off in the cab, I waited with him until his bus came, then went back to the cab rank to wait. Being 11.45pm I was a little worried about the number of cabs that would frequent this area at this time of night and I did have to wait about 10 minutes for one to arrive. I jumped aboard, advising him of the hotel details and sat back in the seat, safe in the knowledge I would make it back (but yes, I did gave my eye on the meter). Thankfully it was only £16, so gave him my £20 and I tipped him the balance (as there was little need for the coins, given I wasn't back in England for 5.5 weeks).

I went up to our room, being careful not to wake my family who were all sleeping soundly. I fell into bed and soon entered the symphony of sounds emanating from the room.


Sent from my iPhone using Aust Freq Fly app
 
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Returning cars to LHR can be quite confusing....actually LHR in general can be confusing! As for finding petrol stations!! There is one on the A4 close to the turn off to the perimeter road but it is always crowded.

This is bringing back a few memories. It has been a few years since I last stayed at the CP at LHR.
 
Returning cars to LHR can be quite confusing....actually LHR in general can be confusing!
Amen to that! Give me Underground, HEx or HConnect any day.

As for finding petrol stations!! There is one on the A4 close to the turn off to the perimeter road but it is always crowded.
Now you tell me :rolleyes:

This is bringing back a few memories. It has been a few years since I last stayed at the CP at LHR.
and I hope it's a few more - the Front Desk guy, James English, didn't even bother to look at me on check-in. I would classify that as rude...he was more interested in keying in the booking and reading from the screen.
 
and I hope it's a few more - the Front Desk guy, James English, didn't even bother to look at me on check-in. I would classify that as rude...he was more interested in keying in the booking and reading from the screen.

Yep that is pretty much as I remember it.

I don't stay near LHR anymore. CP in Marlow is my preference, but you really need to have the car to make the most of it.
 
Memories; drove back from Bath to catch the QF2 from T4 in 1998. Looped south and east to drop off family, then East again, North and West, circumnavigation the aerodrome to Hertz on the Northern airport perimeter, then the hire car company bus back to T4 - took 45 minutes, and to be greeted with "where have you been".:shock:
 
Looking forward to the next instalment.......no pressure, just enjoying the report.
 
I hate disappointing my loyal followers, am finally sitting down with some time up my sleeve. Let's see if I can tidy up the next instalment tonight
 
Day 10 - Wednesday, 1st June
Flying: LHR to PRG

Another early morning wake up call from my son and daughter, we crawled out of bed and I found my pounding head was relieved by some alternating streams of hot and cold water and the obligatory cuppa whilst my wife told me what she and the kids had got up to last night. She had found there was a pool, so they all had a swim. The kids had then loved having their dinner brought to their room but had passed out soon afterwards.

We went down to breakfast and were impressed by the buffet spread. We all tucked in, knowing that it might be a while before we had lunch, given the departure time of our flight (10.55am, a snack flight) and how long it would be before we get to our hotel in Prague.

We finished, went back upstairs, cleaned up and packed our bags, returning downstairs to check out and then await the regular bus to Terminal 5. Sitting outside in the sun was delightfully warm, watching my daughter play in the garden with her toys.

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The bus turned up and with over 2 hours before our flight, I wasn't concerned but my wife was beginning to worry. I put our luggage into the luggage compartment and settled into our seats for the short trip. This was our first experience in T5 and upon arriving, we caught the lifts up to the Departures level, crossed the road and entered the South end of the Terminal - wow!

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We made our way to the bank of check-in machines, pulled out our booking details and was surprised at how easy it was to process the booking and out popped our BP's. We made our way to the Bag Drop area and lined up. We were only 2nd in line, so it wasn't long before I handed over the BP's and our EU passports. This part of the process was painfully slow, the CSA I'm sure was either on a go slow or was at her top speed. She checked everything and seemed confused by my sons infant BP. I gave her no reason to extend her time tagging our bags and thought it was a better idea taking our pram with us and gate checking it, rather than letting her take it.

Given it was our first time in T5 and we wouldn't be back for a while, I suggested we walk to the First Class area so I could get a photograph. I chatted with a BA rep who was intrigued with me being interested in the First area, he thought I was waiting for some celebrity.

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We then made our way to the security area, firstly getting rid of the water in our kid's bottles. We sailed through the initial check, but were delayed in the main xray area as they were very thorough.

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By the time we got through and located our departure Gate, we had no time to go to the BA Terraces lounge, instead we headed for a toilet break for the kids.

Heading for the Gate, we heard the calls for final boarding

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and were fortunate enough to be able to use the shorter line due to both being a Oneworld Sapphire and travelling with kids. We had an excellent CSA who showed us where the lift was and we travelled down and then onto the walkway out to the aircraft. We rounded the last corner slowly as my son had decided upon exiting the lift that it was time for him to show the FA's on the flight how good he was at walking. We looked around for somebody to take our pram and as if he was a mind reader, a ground crew member opened the door and asked whether there was anything to go down to the luggage bay. I pointed to the pram that I had put near the plane door and thanked him, turning back to the open door and handed over our BP's to the FSD and turned right, walking regretfully past Business Class and down to our seats mid-plane in the Economy section.
 
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Glad to see all went well with the Hertz booking. We returned our rental car to Heathrow and after spending almost 3 hours on a 1-hour drive (Motorway traffic) we despaired of catching our first trip on A380. However all was well as the Captain and crew for QF32 were all caught up in the same traffic snarl!
 
*bump*

I need to do this to bring it back to being viewable easily on my iPhone. Can't believe it's been a month - sorry :oops:

It's also my 5,000th post :cool:
 
Really Interesting report. Travelling with kids brings a whole new dimension to it.

Just out of curiosity, what status are you with hertz? 5* or Prez. circle?
 
Just a humble 5* - for some reason Marble Arch has a habit in upgrading people - so I found out later.
 
BA860 LHR/PRG Depart: 10.55am
Aircraft type: A320
Class: Economy (12 D, E & F)
FA: Matthew (CSD), Lynsey, JeeHanne
Snack: Juice/tea/coffee with chocolate biscui
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With a 2 hour flight ahead, we decided to have me sit on the aisle with my wife in the middle. My daughter loved having the window, screamingly delightedly at the different sizes of planes and their tail designs and I patiently explained those I knew.

Sitting in the middle of Economy was a shock after the last 3 flights, but we all knew it was a once-off. Even with the discounted last minute offer of an upgrade for £125 per person, we weren't tempted to sample BA's J product as we wanted to spend the money in Europe. Being late to board, there was little space left for our backpacks, so we put them under the seat ahead - which was probably just as well, considering we often needed to access them to keep the kids entertained.

We passed my son between us when the snack was served which was a muffin and we had a cuppa whilst the kids shared a juice. I fed my son the muffin. It was really nice when he said "tank ooouuu" to Lynsey when she cleared the trays - it made her stop and smile. I then read one of my daughters books to my son, who was more interested in turning the pages and looking at the pictures, but that kept him occupied. My daughter was a bit disappointed that there were only clouds to see, I think she was expecting to see lots of other planes. I took my son for a walk down to the back of the plane and changed him whilst my daughter chatted to JeeHanne.

The rest of the flight passed uneventfully and after landing in PRG, all my son wanted to do was get out of the belt before the seatbelt light came on - he struggled and screamed at me. I ignored his protestations and tried to explain the dangers of unlocking his belt early, but he wouldn't listen to any of it. I suppose I'd better get used to that...

We docked at the Gate and packed everything back into our backpacks and whilst we waited for the pax ahead to clear, I pointed out a new plane tail to her (an LH one). We exited the plane and then cleared C&I, thankfully it was quick in the EU line. Then it was time to wait for our luggage as we had arrived at the belt well before it. Slowly the belt disgorged our two bags and then we looked around for the oversized area to locate our pram. I noticed a mother with two small children (one in a sling) who had been on our flight waiting for her luggage and struggling to get it off the belt, so I offered to help her put them on the trolley at the same time as doing ours.

She had the kitchen sink in both bags, as they both had heavy stickers on them and I struggled to load them, so could only imagine what difficulty she would have had. She thanked me in accented English (she was obviously Czech) and we both walked across to the oversize bag counter where there were three uniformed guys sitting chatting. She asked them something in Czech and they answered by shaking their head, so I presumed she'd asked about whether it had arrived yet. We waited for about 10 minutes and my wife chose to spend the time feeding the kids some biscuits and fruit squeezies we had packed. Then they disappeared out the back and came back with a huge trolley filled with the oversized luggage - lo and behold there was our pram....but hang on, there is also our pram. By sheer fluke, there were two of exactly the same pram - and the other owner was the lady I had helped with her luggage. Fortunately we had a pink ribbon tied onto ours and we could prove we were taking the correct one by the rubber grips which had started to split. We smiled and waved to her kids, loaded up my son in the pram and my daughter on top of our luggage in the trolley and exited to try and find our driver.

We had been given specific instructions as to where he would be (under the Holiday Inn sign) with a sign with my name on it and there he was. I pointed at the sign and then at me and to my surprise he greeted me in an English accent, introduced himself as Damian and asked if I needed some help with the bags. I was okay pushing the trolley so he took my wife's and daughters' backpacks. He asked whether we needed any Czech currency, but with no expectations of going out before tonight, we said we were okay. He then took our hand luggage from us and proceeded to exit the Terminal, walking to his parked van. As one could expect, I was a little confused at my first view of a left hand drive car and I was immediately glad that I wasn't driving.

Damian helped us back our bags into the back of the van and get the kids belted into the supplied child seats. I took the front passenger side (but still felt that by sitting there I should be driving the car). He gave us a run down on Prague (pointing out places of interest on the way) on the drive to our hotel. We found that he had been living in Prague for the past 15 years, married to a local and spoke fluent Czech. Thankfully, he was an excellent driver, put us at ease from the beginning and was great with helping us with the kids. For the price (normally €30), we felt it had been great value and made us feel relieved that we would be in a similar van for our departure from Prague in a couple of days.

Pulling into our hotel (Hilton Prague), I snapped a picture of his van and we unloaded everything into the hotel luggage trolley and entered our home for the next 4 nights. It was nice to be stopping somewhere again.

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Day 10 (continued) [finally]

We went to the Hhonors carpeted line and there was only one group of people ahead (members of a band, or their management/technical team, as they exuded the image and spoke accordingly). Whilst we were waiting for them to be checked in, we were summoned by another reception team member at the reception, Mohamed.

I gave over my Confirmation summary and eStandby upgrade emails, HH card and CC, holding my breath that we had got the upgrade to the Exec Floor. He checked for the booking and lo and behold, he announced the words that we were both grateful to hear :D

We alerted the Concierge to our room number, thanked Mohamed and walked over to the lifts. My daughter wanted to check out the shops but the rest of us wanted to check into the room, so she was outvoted.

We were on the 2nd top floor, down the hallway and around the corner, so to keep it interesting we had my daughter find our room number on the doors - this was becoming a really good learning process for her as well as a game for us. We'd tell her the room number and off she'd go, reading and announcing the numbers.

We got inside our room

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and put our carry on under the business desk, parked the pram and waited for the Concierge to arrive with the main luggage. We tipped him and set it up on the floor, as we were in a hurry to check out the Exec Floor Lounge (as my wife and I had been here prior to having our kids and had really enjoyed it).

We went up to the Exec Floor and my daughter wanted to explore the Business area as she saw the computers. We smiled and said hi to the Exec Floor Business Lounge receptionist and then walked around to the Lounge.

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Language has never been a problem as all the staff speak good English, so we settled down for a cuppa and some snacks, whilst we waited for the hot food to come out later.

We met some brilliant staff in the Lounge over the next few days (Hiromi, Adam, Ernest and Jana) but by far the best was Hiromi - it gave me a chance to practice my limited Japanese. She was very helpful, loved looking after my kids with drinks and talking to us when the lounge was quiet.

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Needless to say every night, we didn't need to go out to eat, as we were able to garner enough food for all of us in the Exec Floor Lounge.

The first nights hot food (sorry, didn't get a photo :o - was too busy eating) was fried cheese balls and tomato skewers; or pork and red pepper filo parcels. Yummy - and I was thankful that I knew that in the next couple of days I would be walking it all off.

We thanked Hiromi and retired back to our room in order to get the kids bathed, story read and all into bed early as we had big day ahead of us.
 
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*bump*

Now that Australia's Next Top Model is over, I have a spare night or two now. Congratulations Liz (the runner up and daughter of clients of my practice). Very proud to see her do so well.
 
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