Will you still earn/retain Velocity status beyond 2025?

What impact will the Velocity changes have on your status beyond 2025?


  • Total voters
    438
160 ish status credits to retain gold

I didn’t ask how many SCs you were missing, I was wondering what you thought you might be missing by not having gold status given you stated you always fly business?
 
My understanding is that under the new system, the number of status credits you earn is rounded up to the nearest $12. So, shouldn't the Flex fare earn 27 SCs? What am I missing?

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Also, does anyone know a definitive way to see what SC you're going to earn for an upcoming flight you have booked?
 
My understanding is that under the new system, the number of status credits you earn is rounded up to the nearest $12. So, shouldn't the Flex fare earn 27 SCs? What am I missing?



Also, does anyone know a definitive way to see what SC you're going to earn for an upcoming flight you have booked?
The wording changed.

1. From 2 April 2025, Velocity members will earn Status Credits on eligible domestic and short haul international Virgin Australia flights (including Virgin Australia marketed and operated flights, Virgin Australia marketed and Link Airways operated flights or Virgin Australia marketed and Air New Zealand operated flights) based on fare type and the ‘All Inclusive Fare’. Velocity members will earn 1 Status Credit per $12 spent on eligible Virgin Australia Choice, Flex and Business ‘All Inclusive Fares’. Velocity members will earn 1 Status Credit per $24 spent on eligible Virgin Australia Lite ‘All Inclusive Fares’. The ‘All Inclusive Fare’ includes base fare, taxes (including GST), fees and carrier charges and excludes seat selection purchase and other extras, such as Economy X, Preferred Seating, Baggage Allowance or Carbon Offset. Status Credits will be rounded to the nearest Status Credit. Status Credits cannot be earned on Velocity Reward Seat bookings. Velocity membership and Status Credit earn are subject to the Membership Terms and Conditions, as amended from time to time. Your Status Credit balance is calculated daily based on the previous 365 days. Your Status Credit balance may fluctuate daily as new Status Credits are earned, and older Status Credits reach the end of their validity period. Your Forever Gold Status Credit balance is calculated separately and includes all Status Credits earned from 1 February 2013 onwards. To view your balances, visit My Velocity.
 
I guess the question was, if you are always flying in J, what is Gold offering that you don't get by being in J?
Firstly you’re missing the point that they don’t have staff in Australia than understand what I’m talking about.

I get lounge access for my kids and a guest etc.

They should be able to change the dates for one more month but “computer says no”.
 
Firstly you’re missing the point that they don’t have staff in Australia than understand what I’m talking about.

I get lounge access for my kids and a guest etc.

They should be able to change the dates for one more month but “computer says no”.
Your case is best presented in an email to [email protected]
People on the end of a phone in Manila won't understand your situation.
I got extension to platinum last year after major hand surgery prohibited my flying for some time via email contact after having no luck with call centre.
I assume the emails are answered in Australia
 
4 years ago I was a single (one) point off retaining velocity Platinum, that's like 99.99% of the way there. I just presumed they would retain it but I promptly dropped to Gold. I wrote to them and requested some good will, and none was given. I stopped flying them. 9 months later they emailed me that I hadn't used their services and they were requesting feedback. So I told them why but I didn't receive any response. I haven't flown them since.

I used to maintain Qantas and Velocity Platinum. But this Virgin lack of service prompted me to prioritise Qantas, earning Platinum 1. And it's been a good move.
 
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I dropped from VA Platinum to VA Gold a couple months ago as I will no longer be crediting to Velocity since the changes. They seem very happy to lose Platinum members and I'll be dropping every year until I have no status at all.
Instead I'm flying and crediting flights to SQ and I'm Gold with them. This way I have status recognised on a wider selection of airlines, more lounges internationally and basically still get the same benefits as a VA Gold with SQ Gold when flying VA domestic.
 
Another VA Platinum here that has dropped to Gold. I personally don't mind Gold but its the way they've introduced the Forever Gold that has annoyed me. 50% VA flights for Gold Status, but 75% for Forever Gold, ridiculous. Meanwhile QF Lifetime Gold (and Silver!) just require credits from anywhere.
 
Long time Platinum who dropped to Gold last year as the benefits just weren't worth it, and now dropping to Silver and moving all my points to SQ and have moved over to QF. Have Amex Platinum which gets me lounge access and generally fly J class, anyway, but redeeming points seems impossible, the call centre is atrocious, and general premium support is non existent. It used to be good, especially when they had a premium call centre in Australia, but these days - nah.

It's a pity - in the air they are terrific - but on the ground and the call centres and Velocity make them just too hard to deal with..
 

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