What happens upon a death

[albatross710]

Not a super exciting topic.

Parents have a linked Flybuys account accumulating points to the same account.

One aren't has recently passed away.

As a joint account I assume the accumulation will just pass to the surviving person.

Anyone had an experience on this area with Flybuys?

Alby

 

[Cynicor]

My condolences.

Maybe PM the rep if no reply, they are very helpful and active.

 

[flybuys]

Not a super exciting topic.

Parents have a linked Flybuys account accumulating points to the same account.

One aren't has recently passed away.

As a joint account I assume the accumulation will just pass to the surviving person.

Anyone had an experience on this area with Flybuys?

Alby

Our condolences. In these circumstances if the primary cardholder passes away we permit the spouse (if secondary cardholder) to become the primary cardholder of the account.

 

[albatross710]

Our condolences. In these circumstances if the primary cardholder passes away we permit the spouse (if secondary cardholder) to become the primary cardholder of the account.

Cheers, will send a formal notification in the snail mail in due course.

I was fearful it was going to be a QFFesk total forfeit.

All good.

Alby