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Australian Frequent Flyer

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  • Hi are there problems with transfers to Velocity? My points haven't arrived after a few days after transferring from my Flybuys account.
    Hi, we've had some intermittent issues - if you can provide your flybuys and Velocity details in a private message, we'll follow up. Thanks Phil
    Could you please investigate my nonreceipt of 3000 bonus points for KTAS logbook service promo from March-April? Terms for delivery of bonus expired last Saturday, and there's only two days left to take advantage of Velocity transfers at 20% increase. Date of service was 10/04/18 and base points were received 12/04/18. I've logged a call at the Flybuys website but had no response so far.
    Hi, who should I follow up with for missing FB points from Medibank signup, FB or Medibank? It's been more than six months since joining.
    Hi, I recently made a $21.49 purchase at Liquorland & had activated the 10x deal for spending over $20, I haven't received the additional bonus points? Can you please look into this please further? 6008 9450 1124 3016
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AFF on Air Podcast

  • Are Loyalty Programs a Scam? – AIR020
    Sat, 21 Sep 2019 08:36:18 AEST
      The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program opera ...
  • Air Chathams – AIR019
    Sat, 07 Sep 2019 16:41:06 AEST
      With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this episode, Matt ch ...
  • Project Sunrise – AIR018
    Sat, 24 Aug 2019 16:12:31 AEST
      Later this year, Qantas will decide which aircraft it will use to operate non-stop flights from the east coast of Australia to London and New York - a feat it aims to achi ...
  • Choosing a Rewards Program – AIR017
    Sat, 10 Aug 2019 13:32:24 AEST
      If you're new to the world of frequent flyer points - or moving to a new country - it can be difficult to know where to start. In this episode, Matt discusses the consider ...
  • Travel Insurance – AIR016
    Sat, 27 Jul 2019 07:34:12 AEST
      They say that if you can't afford travel insurance, you can't afford to travel! In this episode, Matt chats to James Green about the importance of travel insurance, and wh ...

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