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Deleted member 29185
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Yup, never had a plan that charged for incoming SMS while roaming.
OK, so when roaming, how do I prevent incoming calls wanting to sell me a solar power systems I don't need whilst receiving the wanted texts?
Yup, never had a plan that charged for incoming SMS while roaming.
Here's that thread:Either forward all your phone calls to VM before you leave (I receive an SMS when a VM is available) or perhaps try getting a Skype number (small monthly fee) and forward to that. There's more in a recent thread around November 20th.
My High Flyer was due to renew 20/12 called up and said I wished to cancel because of the changes to the T& C`s was comped another year for HF and companion card, over $300 worth, thanks Virgin Money!
Yes I think they are well prepped by those who have gone before us and roll over with no argument whatsoever.Also got the fee waved for the normal card. Lady on the other end of the phone mentioned they have been getting lots of complaints about the changes.
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....They couldn't close my account until the had the final payment but I couldn't be sure of final payment unless they stopped the cards from working (mrs psylink forgets which card to use) so they offered to cancel the companion card. Attempted to login to the online system to download my statement data for input into accounting programs and my account is dead. Spoke to the CSR's and they have actually closed my account without final payment.
So now I need to reactivate it, get sent a new card and new netbanking details to download my statement data then close the account again. Ugh!
Say one thing.. do another...
Do you have an tax/accounting/business reason to "balance out the card" ?
The CSR did say that even though the account is closed I need to pay the money ASAP and interest will apply if it goes past the normal due date. I've already paid the amount in full, just waiting to sort out this data download fiasco.
screen shot everything and keep written records.
I know it's not popular to defend the card but it's clearly not that bad.basically anyone who actually pays for this card has to be a luny!!!
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I know it's not popular to defend the card but it's clearly not that bad.
Simple example...some friends of mine will make at least 2 MEL-PER returns per year. I estimate they'll save a minimum of $290 in fare component each trip. $580-$129 = c. $450. And they have a card to allow them to accumulate Velocity points. I think that maths still makes sense...no?
I think you are correct. We have had the Flyer card since March this year and have taken advantage to the 241 offers. We have also accumulated over 30K in FF points with our normal everyday spend. (that does not count the sign on bonus of 30K as well).
I don't want to get flamed but I think most of those who are upset at the changes are those who booked flexis and upgraded. As a family, we only ever fly the cheap seats.
If there was an equivalent card that gave me 4 discounted flights a year and earned us over 36K FF points per annum for less than $170, then show me where and I'll sign up.
I couldn't be sure of final payment unless they stopped the cards from working (mrs psylink forgets which card to use)
Wow, I have been placed in a MEGA pickle by this. I was advised over the phone (after 1 December) that my pre-December 1 flexi bookings with this program would be fine to split and change with minimal if any cost as long as the destinations/names were the same, if I needed to do it. Called up for flights coming up, as due to personal issues I have had to change/split the booking... advised that the change fee would be approx $165 one way, approx $220 the other way. This is only BNE-MEL and MEL-BNE too, mind you. There's no actual fare difference (in fact the return flight is cheaper...) I really hope it gets resolved by a call back in the morning, otherwise I'm in the hole financially over new year. Fingers crossed.