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UPGRADED ON POINT STAY ! PLUS WELCOME BONUS

sumthinfornuthin

Established Member
Joined
Aug 7, 2004
Messages
1,506
We recently stayed at a Crowne Plaza. Used points for a 4 night stay.
Received 600 welcome points PLUS got upgraded one level.
I am a Platinum Ambassador.
Did not expect this.
Is is normal to get this when booking a room on points ?
Not complaining..just asking
 

andye

Established Member
Joined
Jan 14, 2013
Messages
3,740
Virgin
Platinum
Flights
My Map
We recently stayed at a Crowne Plaza. Used points for a 4 night stay.
Received 600 welcome points PLUS got upgraded one level.
I am a Platinum Ambassador.
Did not expect this.
Is is normal to get this when booking a room on points ?
Not complaining..just asking
Not uncommon. CP is probably the brand where IHG (not Ambassador) status makes the most difference
 

eric2011

Established Member
Joined
Feb 5, 2011
Messages
1,942
Flights
My Map
We recently stayed at a Crowne Plaza. Used points for a 4 night stay.
Received 600 welcome points PLUS got upgraded one level.
I am a Platinum Ambassador.
Did not expect this.
Is is normal to get this when booking a room on points ?
Not complaining..just asking
Well done. Being Platinum would have got you across the line, the ambassador part is only relevent to Intercontinental
 

thatsthatmattressman

Active Member
Joined
Sep 10, 2012
Messages
558
It is common enough. I reckon the thinking is Platinum Ambassadors are going to spend more ...they soften you up and hope you spend at the restaurant/spa/bar etc.
 

Tallfont

Intern
Joined
Jun 15, 2017
Messages
95
Flights
My Map
I am Spire Ambassador and regularly stay at Intercontinental's on points. Basically earn them with work, use them on holidays! I am usually upgraded and also get the welcome amenity points.
We usually get little "gifts" as well which is nice.

Tallfont
 

SYD

Active Member
Joined
Oct 5, 2009
Messages
604
Qantas
Platinum
Virgin
Platinum
I can see that an upcoming award booking at IC JNB has been upgraded to an Exec Room.

It was booked while I was Plat but have since been relegated to Gold. Obviously hoping the upgrade Sticks!
 

Rick93

Established Member
Joined
Nov 10, 2002
Messages
1,189
Stayed there last week.
Was too cheap to waist points on … Paid $122. INCLUDED breakfast as IHG Club Member.

We already had a few drinks by 'dinner time', so ordered a hundred bucks of food to the room. All items arrived well presented and at right temperature.

However, despite the 'upgraded' room, there was no comp. bottled water ( wasn't drinking water, until about 2am when 'it hit me' from the night before !! Drank the left-over ice water from the bucket !! )

Buffet brekky - all good. No issue there.

Car park was $18.

Presented with bill on check out ….
I prepaid on card, to get better rate ( and get free breakfast ) was supposed to be paid on reservation.
Nup. They claim nothing taken from account prior to arrival. ( still need to look into this ).

I found the 'upgraded' room to be quite good - balcony with Ocean view etc.

With the choice ( VOCO ), I think I'd be staying at Crowne Plaza everytime. ( stayed at VOCO recently, but they DO NOT offer comp. breakfast, even if booking on IHG Club offers …. )
 

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