United Airlines argues ‘window seat’ does not mean ‘seat with a window’

Pretty sure on almost every airline contract seats aren't guaranteed.
And on almost every aircraft model there will be windowless seats, typically where fuselage joins are.

But id want a refund if I ended up in that seat after selecting window. Different if one specifically selected that seat from a seatmap that showed no window.
 
Instead of using Window, Aisle and Middle seats, using Inner, Aisle and Middle position - may imply that the pax will be seated at the Inner position), but no guarantee of a view window.
 
Instead of using Window, Aisle and Middle seats, using Inner, Aisle and Middle position - may imply that the pax will be seated at the Inner position), but no guarantee of a view window.
Inner means inside though… so aisle! 🤣

The system has served us well for 80 years? I don’t think we need to change it.

Just change the seat map to indicate seats without windows :)
 
Just change the seat map to indicate seats without windows
They do indicate overwing exits, so not a stretch to indicate wall seats, but what actually constitutes a window seat?.
In my view it is only a window seat when the passenger can control the shade (notwithstanding cabin crew instructions).

There are seats positioned in such a way that it is between normal windows, not because of a missing window.
 
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