United Airlines argues ‘window seat’ does not mean ‘seat with a window’

[moa999]

Pretty sure on almost every airline contract seats aren't guaranteed.
And on almost every aircraft model there will be windowless seats, typically where fuselage joins are.

But id want a refund if I ended up in that seat after selecting window. Different if one specifically selected that seat from a seatmap that showed no window.

 

[Ade]

Instead of using Window, Aisle and Middle seats, using Inner, Aisle and Middle position - may imply that the pax will be seated at the Inner position), but no guarantee of a view window.

 

[MEL_Traveller]

Instead of using Window, Aisle and Middle seats, using Inner, Aisle and Middle position - may imply that the pax will be seated at the Inner position), but no guarantee of a view window.

Inner means inside though… so aisle!

The system has served us well for 80 years? I don’t think we need to change it.

Just change the seat map to indicate seats without windows

 

[Quickstatus]

Just change the seat map to indicate seats without windows

They do indicate overwing exits, so not a stretch to indicate wall seats, but what actually constitutes a window seat?.
In my view it is only a window seat when the passenger can control the shade (notwithstanding cabin crew instructions).

There are seats positioned in such a way that it is between normal windows, not because of a missing window.

 

[Warragul]

There are seats positioned in such a way that it is between normal windows, not because of a missing window.

Embraers have a few of them

 

[justinbrett]

Even when paid.

QF doesn’t sell window seats.

 

[MEL_Traveller]

QF doesn’t sell window seats.

A and F/K seats are available for purchase, particularly for those without FF membership, or for flights originating outside of australia.

Cross referencing with seat preferences that equates to window (and aisle) seats.

Dun guarantee a view though,

 

[Quickstatus]

QF doesn’t sell window seats.

Next time speak to the call centre and ask them to move your seat assignment to a "window" seat.
They understand "window" seats and will gladly sell you a ticket with a "window" seat assignment

(Even though they don't charge extra for window seats per se).