Unable to select seats in app and web browser

[TRS123]

Hi all — hoping someone here has seen this before.
I’m a Qantas Platinum FF and have a few upcoming bookings sitting in my profile:

• SYD–LHR return - QF1 over and Q2 LHR-SIN connecting to QF82 SIN-SYD back (Premium Economy W class) — booked by my work via Navan Travel
• SYD–SIN - QF81 (Business reward)
• DPS–SYD QF45 (cash QF fare)

On both the Navan PE and reward J bookings, when I try to select a seat (app or web), I just get:

“Individual seat selection isn’t available for this flight.”

No seat map displays at all. Interestingly, I can select seats normally on the DPS–SYD cash booking. I’ve called Qantas and they couldn’t explain it, and offer to seat me but I would like to see the seat maps

Questions:

• Has anyone experienced this recently?
• Any known workarounds?

Appreciate any insights screenshot attached for reference.

 

[oz_mark]

It can happen, for example, when seats have been selected in 80% or so of the cabin. In this case, nothing you can really do until check-in opens.

 

[MEL_Traveller]

Pull up the seat maps for your flight from the QF website so you have a reference point when the agent offers you a seat. Looks like the flights are going to be full, so I wouldn’t be planning on any spare seats beside you.