Ticketing laxness by TA & missing out on SQ miles

Discussion in 'Open Discussion' started by dajop, Apr 21, 2005.

Thread Status:
Not open for further replies.
Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
Our site contains tons of information that will improve your travel experience.
Joining AFF is fast, simple & ABSOLUTELY FREE -  join now by clicking on the JOIN NOW button, and take immediate advantage of these great BENEFITS.
Once registered, this box will disappear. And you will see fewer advertisements :)
  1. dajop

    dajop Senior Member

    Jul 1, 2002
    8,686
    1,764
    SIN
    Flight Map:
    View my flight map
    Have just found out from a certain large publicly listed travel agency that I booked some tickets to Japan with last week (on SQ) that they did not get the tickets issued in time to put them in the correct class (which earned miles). Instead they have ticketed them in a different class, at the same fare level - but in a class doesn't earn miles. They have offered a small amount of compensation - less than half I would consider the lost miles to be worth on face value (just based on miles for a Y redemption MEL-BKK), and that doesn't even count the contribution that the extra miles would have made to (1) Having enough points to make a redemption in the first place - would have tipped me across the line and (2) Star Alliance status.

    ..... updated problem solved, refused the compensation and they have reticketed us in a "earning" class.
     

  2. QF WP

    Moderator

    Jun 20, 2002
    15,269
    7,207
    Brisbane
    Flight Map:
    View my flight map
    Twitter:
    Facebook:
    Linkedin:
    dajop, well done for standing your ground and refusing (quite rightly) their meagre compensation. Their fault, they must come up with a suitable solution.

    On the other side of the coin, I know somebody whose TA accidently booked an A class sector on a DONE4, so he got to fly in CX's renowned F class HKG/LAX and it posted on his FF account with F class SC's, points (including status and class bonuses).
     
Loading...

Share This Page