the "Your bookings" view on Velocity

Discussion in 'Virgin Australia Velocity' started by Mal, Nov 22, 2005.

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  1. Mal

    Mal Enthusiast

    Dec 25, 2004
    12,222
    1,302
    15
    London
    Flight Map:
    View my flight map
    Recently booked a DJ flight through the DJ website. Entered the Velocity number on the booking.

    Itinery comes through mentioning the Velocity number.

    Yet it's not displayed in the "Your bookings" view of the Velocity site.
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    Is it working for others?
     
  2. Yada Yada

    Yada Yada Established Member

    Dec 6, 2004
    1,872
    7
    0
    1F
    Mal,

    Yes, my flight tomorrow is showing up on the website. THere are buttons to display and edit itinerary details. However I booked my flight over the phone as I was using some credit from a previously cancelled flight to pay for it, so perhpas that's why it works for me?

    Anyway, I just used DJ's Web Check-in for the first time. It's a very handy feature! I've been using the "Blue check-in" screens at SYD and MEL and they work well, but this is even better. You just enter your booking number, confirm the flight details, accept the seat allocation or select another, and print out your own boarding pass. Check-in opens 24 hours before the flight. Way to go.

    - Peter

    Just noticed the following on the "My Bookings" screen:

    The following bookings will not appear below:
    - Reservations that were made online prior to 15 Nov 05
    - Reservations altered by the Guest Contact Centre to include your Velocity Membership Number
     
  3. N860CR

    N860CR Established Member

    Nov 30, 2004
    3,173
    663
    15
    Brisbane & Sydney
    I called about a week and gave them about 6 different booking numbers to add to my Velocity account and they haven't appeared on the site yet. Worth making sure it's on there when you check-in
     
  4. Mal

    Mal Enthusiast

    Dec 25, 2004
    12,222
    1,302
    15
    London
    Flight Map:
    View my flight map
    Well my second set of DJ flights havn't appeared on the "My Bookings" view either.

    Same issue has happened to a friend.

    Wish they'd sort out their system!!

    (And yes, the Velocity # is on the booking. Booked through the web).
     
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