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Sydney business class rage over Qantas delay | The Daily Telegraph
Sydney business class rage over Qantas delay
By Larissa coughmings
June 03, 2008 04:27pm
A QANTAS international flight has been delayed for almost 24 hours due to mechanical problems.
Angry business class passengers on the Singapore-bound flight QF31 had to be subdued by airport police officers this afternoon after they became abusive towards airline staff.
The flight, which is code-shared with Air Malta's KM2031 and British Airways flight BA7371, was scheduled to leave Sydney at 4.55pm yesterday.
The Qantas website lists the departure time as 4.30pm today - almost 24 hours later.
It is understood passengers were given hotel accommodation overnight by Qantas.
Australian Federal Police officers at the airport were called to the Qantas Club lounge during the afternoon after passengers began swearing at staff over the delay.
"It was in relation to some harsh words that were being said,'' an AFP spokeswoman said.
"When our officers arrived the situation had been defused.''
Steve Re of the Australian Licensed Aircraft Engineers Association confirmed the flight had experienced technical problems last night before taking off.
He said passengers were asked to disembark so engineers could fix the problem.
After returning to the airport this morning for a 10.30am departure, passengers were advised of a further delay.
A Sydney Airport spokesman said passengers were still waiting at the departure gate to board the plane at 4pm.
Sydney business class rage over Qantas delay
By Larissa coughmings
June 03, 2008 04:27pm
A QANTAS international flight has been delayed for almost 24 hours due to mechanical problems.
Angry business class passengers on the Singapore-bound flight QF31 had to be subdued by airport police officers this afternoon after they became abusive towards airline staff.
The flight, which is code-shared with Air Malta's KM2031 and British Airways flight BA7371, was scheduled to leave Sydney at 4.55pm yesterday.
The Qantas website lists the departure time as 4.30pm today - almost 24 hours later.
It is understood passengers were given hotel accommodation overnight by Qantas.
Australian Federal Police officers at the airport were called to the Qantas Club lounge during the afternoon after passengers began swearing at staff over the delay.
"It was in relation to some harsh words that were being said,'' an AFP spokeswoman said.
"When our officers arrived the situation had been defused.''
Steve Re of the Australian Licensed Aircraft Engineers Association confirmed the flight had experienced technical problems last night before taking off.
He said passengers were asked to disembark so engineers could fix the problem.
After returning to the airport this morning for a 10.30am departure, passengers were advised of a further delay.
A Sydney Airport spokesman said passengers were still waiting at the departure gate to board the plane at 4pm.