But you would be seeking that from Jetstar? Not sure Qantas would care....
I would assume a refund for the value of goods/services not supplied as per the original contract? If you add a Max bundle to a flight with the intent of gaining Qantas points and you do not receive those points, the question does not appear difficult?A refund for what exactly?
I would assume a refund for the value of goods/services not supplied as per the original contract? If you add a Max bundle to a flight with the intent of gaining Qantas points and you do not receive those points, the question does not appear difficult?
Hardly relevant. If you purchase a six seater table and chairs and it comes with six chairs but no table, would you be happy? Perhaps a table and six chairs with a leg missing from each?Did you make use of the other entitlements under the bundle, eg 20 kg checked baggage, standard seat selection, etc?
Of course. Sorry, I assumed the threatened course of action would be directed towards Jetstar, with whom the original contract was with.But why threaten Qantas with requesting a refund, when you haven't bought anything from them? Surely, you would seek a refund from whoever your contract was with. Surely that concept is not too difficult?
Hi Revenge,On 10 APR I flew OOL-SYD-OOL on JQ (same day return).
On 12 APR I got my points and SC for the outbound flight but still waiting for the return flight to post!
I have had three recent (last month) domestic in NZ JQ flights credit like clockwork 2 days after flight landed.
Eventually posted on 26 April, 16 days after the flight. I had submitted a missing points claim on 21 April, which I believe helped in getting the points to post because they sent me an email saying the claim was successful when the points posted.Hi Revenge,
Did you end up getting the return flights points? If so, how long did it take?