I had a bit of a drama with Europcar in Hobart about a year ago. I hired a Magna for 2 days while I was down there (not an easy place to get around otherwise) and upon returning it was advised I would be charged $200 for 2 stone chips on the front bumper. I disputed it and they took me out to the car and managed to find two tiny little stone chips that I honestly wouldn't have even noticed (so who knows if I did it or if someone else did it). Anyway, I stood my ground and they didn't charge me (I mean come on, stone chips on a car in Tasmania - it's gonna happen).
I think these companies just try to throw these things at people in the hope most won't dispute them. If you make an issue of it, they'll probably be inclined to forget about the whole thing.
I think these companies just try to throw these things at people in the hope most won't dispute them. If you make an issue of it, they'll probably be inclined to forget about the whole thing.