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Redeeming AA miles for QF First seat issues

Babesofy

Junior Member
Joined
Aug 5, 2017
Messages
15
On the AA site when i search for a specific date/route, on both the calendar screen and the following individual day/flight options screen it shows the F seat is available. But then when I've selected the F seat and then click next to confirm/pay, it always says that the seat is no longer available.
I checked on QF site and the F seat is indeed available for miles redemption.
Any ideas?
TIA
 

Hvr

Senior Member
AFF Supporter
Joined
Jun 27, 2007
Messages
8,847
Qantas
Platinum
Sadly AA has lots of phantom seats showing that fallover when you try to book them.
 

Danger

Senior Member
AFF Supporter
Joined
Jun 19, 2006
Messages
6,228
On the AA site when i search for a specific date/route, on both the calendar screen and the following individual day/flight options screen it shows the F seat is available. But then when I've selected the F seat and then click next to confirm/pay, it always says that the seat is no longer available.
I checked on QF site and the F seat is indeed available for miles redemption.
Any ideas?
TIA
As Hvr notes, AA is notorious for showing phantom QF availability. I reported this issue to AA in March 2017 and have corresponded with them (getting very good replies on several occasions).

However, if there is indeed availability on QF then try calling AA's Australian number, 02 9101 1948. That call centre (located in Fiji, I think) has strangely been very good at being able to book tickets that the AA website and its US call centres haven't been able to.
 

earlyriser

Member
Joined
Jul 6, 2015
Messages
400
Flights
My Map
As Hvr notes, AA is notorious for showing phantom QF availability. I reported this issue to AA in March 2017 and have corresponded with them (getting very good replies on several occasions).

However, if there is indeed availability on QF then try calling AA's Australian number, 02 9101 1948. That call centre (located in Fiji, I think) has strangely been very good at being able to book tickets that the AA website and its US call centres haven't been able to.
Agree 100%. Calling it the way to go, as annoying as it can potentially be.
 

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