QuickCheck - "no seats available"

Discussion in 'Your Questions' started by Warks, Jun 8, 2007.

Thread Status:
Not open for further replies.
Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
Our site contains tons of information that will improve your travel experience.
Joining AFF is fast, simple & ABSOLUTELY FREE -  join now by clicking on the JOIN NOW button, and take immediate advantage of these great BENEFITS.
Once registered, this box will disappear. And you will see fewer advertisements :)
  1. Warks

    Warks Established Member

    Oct 9, 2003
    2,166
    816
    Sydney
    Just checked in using Qantas QuickCheck and checked for availability on earlier flights (I was 2 hours earlier and armed with flexible ticket). Said there was no seats available but I could go to the desk to be waitlisted. Went to the desk and was put on a flight 30 minutes earlier. Also once on the plane there were quite a few empty seats (I got window exit row).
    So I don't know why the QuickCheck couldn't do it. Anyway don't take "Computer says no" for an answer I guess is the moral of the story.
     

  2. clifford

    clifford Established Member

    Jul 6, 2004
    1,760
    243
    Canberra / London
    Never do, Warks.
     
  3. NM

    NM
    Moderator

    Aug 27, 2004
    15,756
    1,208
    Flight Map:
    View my flight map
    QuickCheck would have said there was nothing available to you as it was looking for available seats in the class of fare you had purchased. But it did know there were still empty seats (in more expensive fare types) so sent you to see a human who has the ability to override the system and move you to the earlier flight.
     
  4. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
    17,352
    1,624
    Melbourne
    Flight Map:
    View my flight map
    Probably an important point is that Quick Check would be programmed with a set of rules and it will follow this to the letter. How exactly these rules work, I don't know, but perhaps NM is correct on the class of fare thing. In some cases I have been offered seat changes on red-e-deals which are even against the fare rules (and Quick Check has told me so :) )

    A human is in a position to make a judgement call on some of the border cases (depending, of course, just how much authority QF delegate down far enough).
     
  5. serfty

    Moderator

    Nov 16, 2004
    39,021
    7,691
    MEL
    Flight Map:
    View my flight map
    ... and how oversold your flight is ...:-|
     
Loading...

Share This Page