QF no more paper based BP!

[Himeno]

Looks like someone at QF is attempting to line some ducks up for this. The current update for the Android app says: "You can now check in for multi-stop Qantas flights. Select your seat and get your digital boarding pass through to London and New York."

At least the app will let you log in. It logged me out at the end of November and refuses to log back in. Enter PIN, app freezes.

Boarding for QF1425 was delayed this morning because the barcode scanners stopped working. They got them going again after a few minutes, but they would only scan paper passes. They wouldn't scan phones or print the at gate seat slips.

 

[Kiwi_Flyer]

A passenger on my flight last night had an issue with mobile boarding pass. The flight had been delayed and his boarding pass disappeared from the Qantas app while in the queue for boarding (this was later than the scheduled departure time). He was asked to move aside so everyone behind him could board. I didn't see him later so suspect he may have missed the flight. There was a limit to how much they could delay the flight to sort him out due to curfew (at arrival airport).

 

[JohnK]

JQ a couple weeks ago to Uluru. Lots of people with mobile bps. No issues. Re roaming and not being able to access bps, as FlygirlNZ has said, both iPhone and most if not all newer google/android phones offer a wallet feature that you save bps to. I've been using it for a long time. Used it in China last year. When I had to claim for some missing flights from Brasil a couple of years back, I just gave flight details, no paper required. Piles of dust mite harbouring bps sitting around? Just why? I'm not a millennial. I'm about to turn 56. The past was yesterday, I don't want to go back there.

We're all different. I love the past and I'm a year younger than you. Those that want digital boarding passes can continue down that path. I have very little interest in phone wallet features and want the airline to provide me with a physical boarding pass. That's not a lot to ask but looks like corporate greed is pushing this change.

 

[dajop]

The talk of mobile phone boarding passes is all just talk. The real change will be to facial recognition boarding. No phone! I still can’t think of a way around paper (or phone) to remind people of their seat (and flight numbers) though.

 

[serfty]

I had this problem yesterday on VA with connecting 2 flights first boarding just after scheduled departure time of the first.

The emailed link from online refused to bring up the BP for the first flight, only the second. I had to step aside to wait for PB to finish and before they were able to print me a BP while general boarding was underway.

Paper BP's for me going forward.

 

[kpc]

As i mentioned above, take screenshots of all your BPs when you checkin online!...or get a paper BP

 

[OATEK]

It shouldn't be up to pax to take screenshots, save BPs in a vault etc. If the airline is introducing eBPs then they need to get it right, not put it back on us to provide a backup.

 

[JohnK]

I’d have thought the simplest solution (getting away from cost and environmental impact of physical bps) would be to keep them available at the airport at a (nominal) fee. So then the truly techo-phobe or the collectors can actually get one, or in markets where a physical bp is required they can always waive the fee.

If a physical bp was a $5 fee, I’m sure plenty would switch to use the e-version / not bother to print one at the airport.

The simplest solution is the one we have at the moment. It's the airlines responsibility to issue a boarding pass free of charge. I hope we're not turning this into another Ryanair debacle where they charge £75 or €75 for printed boarding pass?

 

[Mr H]

In fairness, not so long ago, when work sent me on a flight I had to go to the airport, queue up at the ticket counter to get my ticket, then take it to a check in counter, queue up to get my boarding pass (which would include the ticket slip in the back) and then fly. If I lost the ticket, I would lose the flight. Now with everything being electronic, I can ignore tickets, receipts, bookings and know the system can retrieve it at the point of need. I like that.

I do like the card boarding passes but for a while they have often been replaced by computer printouts, receipt roll paper passes or phone screens. I regret this, but overall the changes in computerisation seem to work in the consumers' favour.

I do regret, though, the replacement of passport stamps and visas with electronic versions

 

[serfty]

I hope we're not turning this into another Ryanair debacle where they charge £75 or €75 for printed boarding pass?

Yes, Ryanair charge an exorbitant fee if you don't pre print your BP and they have to print it for you.

 

[Captain Halliday]

Sorry, but this doesn’t work for me.

How will I continue my very important, unnecessarily loud, DYKWIA phone call during boarding?

 

[Hvr]

Sorry, but this doesn’t work for me.

How will I continue my very important, unnecessarily loud, DYKWIA phone call during boarding?

Wear a Bluetooth head set, they're quite small and talk away to your heart's content.

 

[AustraliaPoochie]

Off topic but those single ear pieces and small mike on thin wire connected to mobile does make me do a double take.
(O that person is not really saying hi to me) but actually talking to some one else hands free!

 

[Franky]

I do regret, though, the replacement of passport stamps and visas with electronic versions [/QUOTE)

My wife isn’t, a couple or three trips to China each year with their visa taking up a whole page at a time quickly fills a10 year passport.

 

[HS-TQE]

The talk of mobile phone boarding passes is all just talk. The real change will be to facial recognition boarding. No phone! I still can’t think of a way around paper (or phone) to remind people of their seat (and flight numbers) though.

I would not be surprised if fingerprint recognition is part of the "boarding pass" replacement. Makes it a little bit harder to get someone else in place of the person "on the ticket" to board the flight.

 

[wandering_fred]

I would not be surprised if fingerprint recognition is part of the "boarding pass" replacement. Makes it a little bit harder to get someone else in place of the person "on the ticket" to board the flight.

Or perhaps like the direction China is headed, where fingerprints (or equivalent) is needed to buy tickets?

Just wandering
Fred