Commuter said:
Did you get any freebies? When I encountered a similar problem and they couldn't re-seat me due to full flight, they gave me a bottle of champagne (a proper one) to take home as an apology. I didn't even really complain - I was merely letting them know.
Considering I sleep most of the time on the flight, I think I prefer the freebie bottle to the IFE

On the same flight that I mentioned above, the passenger in the seat in front of me had a horizontal hold problem with their screen. They didn't try to switch it off and on again, but did complain to the FA. The passenger beside them suggest some sort of $ recompense, which the FA brushed off, and then after she suggested toggling the unit the screen came up properly (although sans the interactive menu that we were all lacking). Fair enough, I thought, but then later on the FA came down with a duty-free bag and gave the passenger some sort of freebie.
This I found rather annoying, but I have seen this sort of thing before. When flying LHR to HGK last April there was a A/C condensation problem in the cabin. This usually happens when departing from a humid climate, but we had been delayed leaving London so maybe this caused the copious dripping from the ceiling above a couple of rows. So they got a little shower! The passengers in question (poms of course) went on and on about it to each and every FA that went past, and eventually had a hysterical whinge to the big kahuna in a tranparent attempt to get an onboard upgrade. No chance of that, but to shut them up they got a special little present for their whining!
Flippin eck! If I complained every time some little thing went wrong on a flight I wouldn't be able to carry all the pressies off the plane! I know the squeaky wheel gets the grease, but Qantas needs to think about what message they are sending to the other passengers who just get on with it. I'm not saying that deficiencies in service shouldn't be pointed out, merely that this can be done without the need to stick your hand out.