Qantas - Emirates Award flight Discussion

[lovestotravel]

Looks like still not fixed yet today. Still not seeing the many missing F class reward seats.

Yeah I doubt it will get fixed, it's been enhanced

 

[k1s3k1]

Yeah I doubt it will get fixed, it's been enhanced

Well as per badbed, Qantas knows about the issue and is working on a fix. I want to believe that this is the case.

 

[SYD]

Yeah I doubt it will get fixed, it's been enhanced

Have you tried calling up - as mentioned earlier?

 

[lovestotravel]

Have you tried calling up - as mentioned earlier?

Not yet - As my dates are just outside where you can currently book which is about mid June. I still have a month to go as I'm looking at mid July out of Australia.

Seems DXB-SYD is also fixed with Y seats everyday.... but F and J no-where to be seen

 

[Noah Count]

Have you tried calling up - as mentioned earlier?

IME even when calling up the likely hood of success can depend on the agent, for my outbound flight is was a bit of HUCA.

 

[alexy23]

So glad I found this thread, I thought QF (or EK) had tightened up seats or something. For instance, DXB-KWI is a route that always has EK F seats, but I couldn't see any seats for months.

 

[lovestotravel]

So glad I found this thread, I thought QF (or EK) had tightened up seats or something. For instance, DXB-KWI is a route that always has EK F seats, but I couldn't see any seats for months.

Yeah and I feel better knowing it's not just me.. but I dont think this will be fixed IMO

 

[alexy23]

but I dont think this will be fixed IMO

I think it will - I would find it hard to believe QF would make this change without an announcement.

 

[badbed]

Not yet - As my dates are just outside where you can currently book which is about mid June. I still have a month to go as I'm looking at mid July out of Australia.

Seems DXB-SYD is also fixed with Y seats everyday.... but F and J no-where to be seen

Nothing has been fixed. As I mentioned, only flights with Qantas sharecode can be booked, but F seat is not included. Under Qantas Table rules, the F seat will never appear until they get the problem fixed. The seats are sitting in their system but just can't be seen by anyone. So if you are hoping to find a F seat, better to fill up a complaint form as well to push them moving quickly.

 

[RealtimeY]

I don't see why QF would deliberately restrict these, as it's not even their own inventory they're selling.

 

[lovestotravel]

Nothing has been fixed. As I mentioned, only flights with Qantas sharecode can be booked, but F seat is not included. Under Qantas Table rules, the F seat will never appear until they get the problem fixed. The seats are sitting in their system but just can't be seen by anyone. So if you are hoping to find a F seat, better to fill up a complaint form as well to push them moving quickly.

Yeah there seems to be multiple issues with redemptions

Complaint form won't do a thing but I'll do it tonight

 

[lovestotravel]

Finally getting some traction

Qantas Actively Blocking Some Emirates First Class Awards?

Since the Qantas devaluation, certain Emirates First Class award seats have vanished.

flighthacks.com.au

 

[lovestotravel]

Raised a QF complaint, expecting a BS response

 

[alexy23]

Finally getting some traction

Hmmm, it's more clickbait then anything. I think this thread has covered it well - i.e. being a tech glitch rather than a removal of Emirates first. There's literally no benefit to QF. Unless EK asked for this. Which is possible, given EK making first exclusive earlier his year.

 

[lovestotravel]

Hmmm, it's more clickbait then anything. I think this thread has covered it well - i.e. being a tech glitch rather than a removal of Emirates first. There's literally no benefit to QF. Unless EK asked for this. Which is possible, given EK making first exclusive earlier his year.

I think you miss the meaning of what clickbait actually is...

I'll believe a tech glitch when it's actually fixed and not an enhancement....

But you can book F with Aeroplan so it's not an EK think

The article also says "I called the Qantas Platinum support line hoping they could see availability on their system, but the agent could only see that EK flights were being sold as married segments, meaning a connection to a third city was required for it to show availability."

 

[alexy23]

I think you miss the meaning of what clickbait actually is...

"Qantas Actively Blocking Some Emirates First Class Awards?" -> "...While this is likely a technical glitch" is the definition of click bait. Happy for you to clarify otherwise.

 

[lovestotravel]

Finally getting some traction

Qantas Actively Blocking Some Emirates First Class Awards?

Since the Qantas devaluation, certain Emirates First Class award seats have vanished.

flighthacks.com.au

So they received a "response" from QF.. which was totally pointless.

"I've just got a response from the QF media team who confirmed no change in policy on first awards with EK. They also pointed out that award space is controlled by EK. Still waiting on EK to respond but I'm starting to think this is a tech glitch when they updated on the 5th."

I can only laugh

 

[badbed]

Raised a QF complaint, expecting a BS response

You should receive a reply from their Customer Care Team shortly and tell you they are aware of this issue and have raised your feedback with the relevant team for further review. But they are unable to provide a resolution timeframe. That's what I had been told twice.

 

[lovestotravel]

You should receive a reply from their Customer Care Team shortly and tell you they are aware of this issue and have raised your feedback with the relevant team for further review. But they are unable to provide a resolution timeframe. That's what I had been told twice.

Which is a copy and paste response, I have asked specific questions, and I bet they will not be addressed.

 

[robolb]

Which is a copy and paste response, I have asked specific questions, and I bet they will not be addressed.

Me too. No reply as yet.......