Qantas closes all airport meeting rooms & some valet parking locations

Mattg

Enthusiast
Joined
Aug 21, 2011
Posts
11,733
Qantas
Gold
Virgin
Gold
Qantas recently made a (very) quiet change to its website to mention that:

Qantas said:

Domestic airport meeting rooms​

Effective 6 December 2020, Qantas has permanently closed all Meeting Room services.

and

Qantas said:

Valet parking​

Effective 6 December 2020, Qantas Valet services in Brisbane and Adelaide have permanently closed, however valet services in Sydney and Melbourne remain, with a planned reopening date in 2021.*

* Information correct as at 17 November 2020 but is subject to change.
 

Maccaj73

Junior Member
Joined
Dec 1, 2013
Posts
27
Odd...always thought the QF BNE Valet looked pretty full. Wonder if VA will follow suit, be a shame after their investment in the premium entry.
 

Mattg

Enthusiast
Joined
Aug 21, 2011
Posts
11,733
Qantas
Gold
Virgin
Gold
Honestly a lot of the meeting rooms were gone pre-covid.

Yes, and I believe the remaining rooms have all been closed since March anyway. I guess this announcement just formalises the change.

Has anyone here ever used one of the Qantas meeting rooms? I have certainly met colleagues and had meetings in Qantas Club lounges before, but haven't found a justification to pay for a private meeting room when chatting in the main lounge area normally works just fine.
 

kookaburra75

Established Member
Joined
Mar 26, 2017
Posts
1,385
Qantas
Platinum
Virgin
Gold
Yes, and I believe the remaining rooms have all been closed since March anyway. I guess this announcement just formalises the change.
Has anyone here ever used one of the Qantas meeting rooms? I have certainly met colleagues and had meetings in Qantas Club lounges before, but haven't found a justification to pay for a private meeting room when chatting in the main lounge area normally works just fine.
Not for a few years. I used them in the past where I had people flying into Melbourne from different locations, as we had to meet face to face, and the meeting rooms out at the airport were a practical option, rather than travelling into the city. However, people are thinking a bit differently these days.
 

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Posts
44,217
Qantas
Platinum
Virgin
Platinum
Has anyone here ever used one of the Qantas meeting rooms?
Some have ...


 

bogusidiot

Junior Member
Joined
Aug 1, 2019
Posts
19
Something to do with outsourcing ground staff and/or getting rid of service desks? Although you'd think they could outsource the meeting rooms to Sofitel or whoever does the lounges these days
 

dajop

Enthusiast
Joined
Jul 1, 2002
Posts
13,109
I used to use them frequently when I was travelling within Australia, had various meetings in MEL and SYD clubs at times with colleagues. That was 10+ years ago now,

More recently I often (except 2020) have used small meeting rooms in SQ lounges (at my home port in SIN) to take conference calls. One of the more unpleasant aspects of lounges is listening to people speaking loudly on the phones so I try to do so outside the lounge or in a meeting room/"phone booth" wherever possible.

Anyway this is not surprising. It's all part of cost-cutting the "evolution of the travel experience in line with customer feedback" :rolleyes:
 

Pushka

Veteran Member
Joined
Jan 26, 2011
Posts
28,817
Qantas
Platinum
Virgin
Red
Some have ...


Our business has when we had people from three different states fly in for a meeting. Those were the days. :(
 

Daver6

Senior Member
Joined
Dec 31, 2011
Posts
7,297
Qantas
Platinum
Virgin
Red
I used to use them frequently when I was travelling within Australia, had various meetings in MEL and SYD clubs at times with colleagues. That was 10+ years ago now,

More recently I often (except 2020) have used small meeting rooms in SQ lounges (at my home port in SIN) to take conference calls. One of the more unpleasant aspects of lounges is listening to people speaking loudly on the phones so I try to do so outside the lounge or in a meeting room/"phone booth" wherever possible.

Anyway this is not surprising. It's all part of cost-cutting the "evolution of the travel experience in line with customer feedback" :rolleyes:

A bit OT, but that got me thinking. If lounged had those little phone booth rooms like they do in WeWork offices, it might make it a better experience for all. Possibly something QF might consider with the meeting room space when it's part of the lounge. Ie, like in ADL.
 

jakeseven7

Senior Member
Joined
Sep 9, 2005
Posts
9,532
Yes, and I believe the remaining rooms have all been closed since March anyway. I guess this announcement just formalises the change.

Has anyone here ever used one of the Qantas meeting rooms? I have certainly met colleagues and had meetings in Qantas Club lounges before, but haven't found a justification to pay for a private meeting room when chatting in the main lounge area normally works just fine.

Yup we used them quite a lot.

Were quite handy but honestly when I was there not many meeting rooms were in use so not unsurprised that they are gone.
 

samh004

Enthusiast
Joined
Apr 1, 2009
Posts
19,433
Qantas
Platinum
Virgin
Red
Perhaps in the future the spaces can be repurposed into greater lounge space.

Shame about valet in Brisbane, I was meaning to try it... one day... not anymore!
 

Mattg

Enthusiast
Joined
Aug 21, 2011
Posts
11,733
Qantas
Gold
Virgin
Gold
A bit OT, but that got me thinking. If lounged had those little phone booth rooms like they do in WeWork offices, it might make it a better experience for all. Possibly something QF might consider with the meeting room space when it's part of the lounge. Ie, like in ADL.

They already have these in many Japanese airport lounges. It's a fantastic idea.
 

VPS

Senior Member
Joined
Apr 2, 2011
Posts
6,151
Qantas
LT Gold
Virgin
Platinum
We used to use the meeting rooms for day work meetings - it worked for most states that you could fly in early morning and be home that night - mainly Melbourne but for the WA and NT people it was a very long day
 
We've Increased Our Flying to 30 Destinations Across Australia. Book With Us Today. Change Your Flight, Fee-Free and As Often As You Like for Travel up to 30 Apr 22*. Contactless Check-in. Special Safety Protocols. New Cleaning Practices. Online Check-in.

AFF Supporters can remove this and all advertisements

dajop

Enthusiast
Joined
Jul 1, 2002
Posts
13,109
A bit OT, but that got me thinking. If lounged had those little phone booth rooms like they do in WeWork offices, it might make it a better experience for all. Possibly something QF might consider with the meeting room space when it's part of the lounge. Ie, like in ADL.

Agree totally. With some gentle nudges to encourage people to use them could really improve the lounge experience, and reduce the noise from the DYKWIA calls and grandparent facetime calls.
 

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Posts
44,217
Qantas
Platinum
Virgin
Platinum
They already have these in many Japanese airport lounges. It's a fantastic idea.
It's not a new idea - the Qantas First Emerald lounge in AKL has a couple - back in the 90's they even had landline devices.
 

Daver6

Senior Member
Joined
Dec 31, 2011
Posts
7,297
Qantas
Platinum
Virgin
Red
They already have these in many Japanese airport lounges. It's a fantastic idea.

Well the Japanese are known for being extremely courteous and considerate of other people. Even on the trains someone will leave the main cabin area if they need to make a call.
 

PineappleSkip

Established Member
Joined
Mar 30, 2007
Posts
2,583
Qantas
Platinum
Virgin
Red
QF BNE Valet looked pretty full. Wonder if VA will follow suit, be a shame after their investment in the premium entry.
Yes, no QF valet parking in BNE is a sad loss, I loved going direct from car to checkin.
Wondering if QF has also permanently closed/vacated the premium entry, which the valet desk was a part of. Virgin's website still saying 'watch this space' regarding premium entry and premium valet. Last week the infrastructure was still there.

BNE still claiming it's own Valet parking is only temporarily shut, but no indication if/when that will reopen, and it's location was a lot less convenient. If the airlines ditch theirs, less incentive for BNE to reinstate theirs.

cheers skip
 
Last edited:
Top