Haven't read all 247 posts - please forgive me if this has been posted before.
We've booked flights that qualify for 4 x chauffeur trips.....4 passengers in total, 3 aged over 12. Therefore, as I understand and has been confirmed by QFF we qualify for three cars per sector.
Pretty ridiculous considering we are a family of 4 with two kids aged 12 & 10. Rang QFF and they advised that we couldn't do anything other than book the 3 cars on-line and wait until T-48 to sort the finer details of the arrangements.
How p$ss poor is this! Why introduce a premium service that has no flexibility, no contact other than on-line and a leave it till a 48th (or less) hour attitude of sorting the details
Explained all to the phone agent.....sorry, we can't help - you need to book on-line & sort it out at the last minute........what a joke.
Trying to assist QFF here.....we would like one van rather than 3 cars......jeez!