Isochronous
Established Member
- Joined
- Dec 18, 2009
- Posts
- 4,679
I flew PEK-XIA with tickets in Y and M earlier this year on MU, which I tried to claim QFF for as per the earning table. However I logged in recently and on my Activity Statement it said the claim was rejected due to 'no record' of the flight being taken. This despite me sending scans of the boarding passes and a cover letter explaining what they were along with the e-ticket numbers (which were also on the boarding passes).
Has anyone else had a similar problem with claiming MU points? It's not possible to use the online tool so one must fax or post in the details. I sent mine by fax.
Has anyone else had a similar problem with claiming MU points? It's not possible to use the online tool so one must fax or post in the details. I sent mine by fax.