Ouch, another closed QFF account.

[MEL_Traveller]

Yes well since I don't like that clause it doesn't apply to me

your view on whether a clause may be binding or not needs to be made in the context of applicable law.

 

[PepsiMax]

to the OP sorry for your loss,

have you tried his year of birth? eg 1940 or his day the month (01/12)?

 

[medhead]

to the OP sorry for your loss,

have you tried his year of birth? eg 1940 or his day the month (01/12)?

The OP has not suffered a loss. They have simply linked to a letter to a newspaper.

Yes well since I don't like that clause it doesn't apply to me

Nice misrepresentative of what was written. Keep digging. It is amusing.

 

[nlagalle]

I recall and I still believe that the place of work has no right to make such a notification as the timing of such notifications are entirely within the rights of the family to determine who they tell. Having said that I also understand that refunding a work paid flight was at issue, but that doesn't give the employer the right to unilateral notify of death. I suspect that some low level functionary was told to get the money refunded and then did so by disclosing information above their pay grade.

If they are away on work business and are organising to bring the body home (which they were) of course they can notify them. How else can they repatriate them? Doesn't matter who told Qantas, there is no privacy breach and the company are well within their rights to inform them.

 

[amaroo]

If they are away on work business and are organising to bring the body home (which they were) of course they can notify them. How else can they repatriate them? Doesn't matter who told Qantas, there is no privacy breach and the company are well within their rights to inform them.

Indeed. Same for cancellation of ticket for proof of refund.

 

[medhead]

If they are away on work business and are organising to bring the body home (which they were) of course they can notify them. How else can they repatriate them? Doesn't matter who told Qantas, there is no privacy breach and the company are well within their rights to inform them.

If you read carefully you'll notice I did not use the word privacy. I know it is hard around here to accept that there a moral standards, as evidenced by the reply to your post. There is absolutely no need to mention FF numbers to repatriate a body.

As I recall that other case the employer caused all the problems when trying to get a refund for the return flight. They notified of the death without discussing it with the family first. As I said I suspect some assistant or similar low level functionary was told to get a refund and gave out information above their pay grade. There is a moral obligation on the employer to respect the family in a very distressing time, in particular to discuss the families wishes, regardless of privacy legislation. In fact, it is pretty weak to even bring up privacy as some sort of excuse for disrespecting the family.

 

[nlagalle]

If you read carefully you'll notice I did not use the word privacy. I know it is hard around here to accept that there a moral standards, as evidenced by the reply to your post. There is absolutely no need to mention FF numbers to repatriate a body.

What are you going on about? Moral standards?? really. Who said the company gave Qantas the FF number? They probably gave them the booking PNR which would have had the information. The rest is easily pieced together from there. Should the company leave the body stranded in a foreign country then?

As I recall that other case the employer caused all the problems when trying to get a refund for the return flight. They notified of the death without discussing it with the family first. As I said I suspect some assistant or similar low level functionary was told to get a refund and gave out information above their pay grade. There is a moral obligation on the employer to respect the family in a very distressing time, in particular to discuss the families wishes, regardless of privacy legislation. In fact, it is pretty weak to even bring up privacy as some sort of excuse for disrespecting the family.

We only heard one side of the story from someone who was more annoyed about losing points. it doesn't matter who made the request, it's "not above their pay grade" to request to cancel a ticket. Should they just leave it so someone can claim the points? and the reason I brought it up was because it was brought up in the discussion originally. So you are basically saying the company did the wrong thing to bring the body home are you? Because I fail to see how it can be taken any other way. The person was away from work and the company did the right thing (and many would say moral thing too) by organising the body to be flown home. They didn't contact Qantas to cancel the FF account, that was just the side effect from them finding out he was deceased.

 

[medhead]

What are you going on about? Moral standards?? really. Who said the company gave Qantas the FF number? They probably gave them the booking PNR which would have had the information. The rest is easily pieced together from there. Should the company leave the body stranded in a foreign country then?



We only heard one side of the story from someone who was more annoyed about losing points. it doesn't matter who made the request, it's "not above their pay grade" to request to cancel a ticket. Should they just leave it so someone can claim the points? and the reason I brought it up was because it was brought up in the discussion originally. So you are basically saying the company did the wrong thing to bring the body home are you? Because I fail to see how it can be taken any other way. The person was away from work and the company did the right thing (and many would say moral thing too) by organising the body to be flown home. They didn't contact Qantas to cancel the FF account, that was just the side effect from them finding out he was deceased.

What the hell are you going on about? I said nothing about the body being stranded. It is insulting for you to pretend that I did. As I said there is absolutely no need to mention the booking or FF number to repatriate a body. Total logic failure to suggest notifying Qantas about the death of the member, resulting in the account being cancelled, has anything to do with repatriating the body or leaving it stranded. Clearly you're just introducing irrelevant BS.

Not to mention the family member posting here said it resulted from trying to cancel the existing return booking, IIRC. As you said the account was cancel from finding out he was deceased when the company asked for a refund. Not when they tried to return him on australia.

The bit above their pay grade is notifying someone of the death. I never said canceling the booking was above the pay grade. I outlined a simple concept, not sure why you're twisting the meaning.

 

[nlagalle]

What the hell are you going on about? I said nothing about the body being stranded. It is insulting for you to pretend that I did. As I said there is absolutely no need to mention the booking or FF number to repatriate a body. Total logic failure to suggest notifying Qantas about the death of the member, resulting in the account being cancelled, has anything to do with repatriating the body or leaving it stranded. Clearly you're just introducing irrelevant BS.

The two wouldn't have been done together, but if you are bringing a body home, you don't think at the same time they will cancel the existing ticket that was there becuase it isn't going to be used?

Not to mention the family member posting here said it resulted from trying to cancel the existing return booking, IIRC. As you said the account was cancel from finding out he was deceased when the company asked for a refund. Not when they tried to return him on australia.

The two are pretty intertwined don't you think? why would they not cancel the unused ticket?

The bit above their pay grade is notifying someone of the death. I never said canceling the booking was above the pay grade. I outlined a simple concept, not sure why you're twisting the meaning.

You don't know who told the airline. You will probably find the company told the travel agent and the TA cancelled the ticket. Again pay grade has nothing to who informed the airline. You think the MD is going to call up? Of course not!

 

[JohnK]

Uncle John, I can accommodate that for you.

Never knew I had that many friends and relatives! :shock: