Organising a stopover with Qantas

Discussion in 'Your Questions' started by Brettmcg, Dec 12, 2006.

Thread Status:
Not open for further replies.
Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
Our site contains tons of information that will improve your travel experience.
Joining AFF is fast, simple & ABSOLUTELY FREE -  join now by clicking on the JOIN NOW button, and take immediate advantage of these great BENEFITS.
Once registered, this box will disappear. And you will see fewer advertisements :)
  1. Brettmcg

    Brettmcg Active Member

    Dec 12, 2006
    829
    526
    Melbourne
    Flight Map:
    View my flight map
    Hi all,

    I am planning a trip to Europe for the end of next year. I will be a new QF Frequent Flyer and also a member of the 'prestigious' Qantas Club.

    I have already made this trip a few times and have realised the need for an extended stopover in Singapore. I am looking at booking my flights through Qantas' homepage, but am struggling to find a tool with which I can include a stopover in my itinerary. I do not wish to book two separate flights as this, for some reason, costs a little more. Does anyone know if the stopover can be included after booking by calling Qantas and arranging such, or alternatively can anyone provide me with advice as to how to book my short stopover?

    Any advice will be appreciated!

    Cheers,

    Brett
     

  2. Mal

    Mal Enthusiast

    Dec 25, 2004
    12,227
    1,309
    London
    Flight Map:
    View my flight map
    Stopovers are sometimes available as part of fare rules, but a lot of online booking engines can't handle these types of exceptions (like the Qantas website).

    If booking through Qantas direct, I think the only way is to call and cop the phone surcharge (or visit one of their travel shops and cop the surcharge as well).

    Some online websites can book stopovers, but most involve a phone call to them to get it arranged.

    Travel Agents shouldn't have any worries, but once again you will normally be hit with a small surcharge.

    Wait a year or so until the online websites all get smarter, then you could do it all in one spot!!
     
  3. Brettmcg

    Brettmcg Active Member

    Dec 12, 2006
    829
    526
    Melbourne
    Flight Map:
    View my flight map
    Thanks Mal,

    I must admit, I find it a bit rich that Qantas offer their UK customers the ability to book Multi-City trips, yet Australians are offered less than average online service. Looks like I'll have to try my luck with the Qantas Phone System!
     
  4. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    4
    Welcome to AFF Brettmcg :)

    At least QF has online multi-city for australian domestic flights. It doesn't have that function for domestic flights within NZ.
     
  5. Brettmcg

    Brettmcg Active Member

    Dec 12, 2006
    829
    526
    Melbourne
    Flight Map:
    View my flight map
    Thanks Kiwi,

    In many ways Qantas has a great online service compared to other major international airlines. In fact, their online booking service makes it much easier to build a cheap international business fare by booking separate flights from separate ports etc. I just think that if Qantas are serious about competing with airlines such as Singapore and Emirates they should look at providing customers the tools tomake their trip more comfortable. All in all I find Qantas a good product, despite continually travelling in Y-class. I am but a poor 18 year old :D !

    Cheers,

    Brett
     
  6. JohnK

    JohnK Veteran Member

    Mar 22, 2005
    40,007
    8,548
    BNE, SYD and CNX
    Brett, I don't know where in Europe you are going but let me give you some useful advice.

    I have been researching a SYD-LHR trip for travel in August/September of next year.

    If I book the return trip without stopover the cost is $2636.

    If I book the trip as two separate flights, including stopover in SIN in both directions, then the cost is $2350. To me that is a very significant saving.
     
  7. Dave Noble

    Dave Noble Senior Member

    Oct 10, 2005
    6,419
    8
    I have just tried a dummy booking using AA.com for Feb with a 1 monyth stopover in SIN and it did the trick nicely using the multi city search and it came up with a fare of USD1728 (AUD2204) (fare class SLBB1Y) which is slightly less than QF is charging for the red-e-deal ($2238). Book over the phone and the AA price will probably drop about $350 as the fuel fines disappear

    Also, should you want to make changes later, AA will not fine you $75 for the privilege of having the change made ( QF service charge )

    Dave
     
  8. Mwenenzi

    Mwenenzi Established Member

    May 17, 2006
    1,801
    254
    MEL
    You could consider joining the AA frequent flyer programm. Much better earn & burn rates than QF
     
  9. Brettmcg

    Brettmcg Active Member

    Dec 12, 2006
    829
    526
    Melbourne
    Flight Map:
    View my flight map
    Hi John,

    I am travelling to FRA. The flight from MEL - SIN costs around $1266, and the flight from SIN - FRA approximately $1055 AUD. In total that would cost $2321. If however, I were looking to book a straight flight (MEL - FRA), apart from the 23 hrs straight, I would be looking at around $1972 - $2056 at most. If possible I would really prefer not to have to pay the extra $300, but unfortunately without the ability to include a stopover this seems inevitable.

    Regards,

    Brett
     
  10. dajop

    dajop Senior Member

    Jul 1, 2002
    8,615
    1,749
    SIN
    Flight Map:
    View my flight map
    Have you tried a travel agent? Qantas online booking do not always offer the best fares anyway, and it is easy for travel agent to include a stopover if allowed. For example comparing exactly same flights on exactly same day on zuji.com.au to the Qantas online booking engine - for one set of dates I picked zuji was $168 cheaper than Qantas, but for another it was only $15 less expensive. At the very least a travel agent like flight centre should be able to at least match the Qantas online fare.
     
  11. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    4
    Aug/Sept isnt peak season. Should be able to find fares to London well under A$2636. Heck even via NZ would be significantly cheaper than that. Of course may not necessarily be on QF.
     
  12. Dave Noble

    Dave Noble Senior Member

    Oct 10, 2005
    6,419
    8
    Try using the multi city search on AA.com; it did exactly what you needed when I tried

    Dave
     
  13. auriga

    auriga Active Member

    Nov 6, 2005
    806
    22
    what does that mean? book over the phone vs book online?
     
  14. Mal

    Mal Enthusiast

    Dec 25, 2004
    12,227
    1,309
    London
    Flight Map:
    View my flight map
    I'm interested as well. To quote the lovely (cough) Pauline (who is chasing a U.S visa right now due to her being charged!)

    Please explain!

    I though Qantas / AA resolved the "issue" that they had with fares not including the correct fuel surcharges. Dave, are you saying that a Qantas ticket issued via the AA call centre still doesn't have these charges whereas an AA web booking will?
     
  15. Dave Noble

    Dave Noble Senior Member

    Oct 10, 2005
    6,419
    8

    No real issue. YQ charges are not part of the fare. The online system for some reason does seem to add them however the regular sabre used by AA doesn't

    For example.... I recently arranged a ticket from Eggland to Oz in K... The base fare listed on expert flyer was GBP904

    over the internet , AAs site quoted GBP1096 inc tax. When done over the phone it dropped to GBP973 inc tax.

    From Qantas it was even higher than the GBP1096.

    Dave
     
  16. Mal

    Mal Enthusiast

    Dec 25, 2004
    12,227
    1,309
    London
    Flight Map:
    View my flight map
    Cool. Thanks for the explanation. May come in handy for me at some stage soon :)
     
  17. JohnK

    JohnK Veteran Member

    Mar 22, 2005
    40,007
    8,548
    BNE, SYD and CNX
    Aug isn't peak season? Try telling that to QF, TG, SQ etc. July 01 - Aug 15 is the second highest season on QF website only marginally behind the Dec 12 - Dec 23 season. My available dates are Aug 06 - Sept 05, therefore peak season.
     
  18. JohnK

    JohnK Veteran Member

    Mar 22, 2005
    40,007
    8,548
    BNE, SYD and CNX
    Brett, the time that you want to go is considered low-shoulder season and the savings by booking 2 separate flights are not there compared to high season. I just tried my SYD-LHR examples departing between Nov 12 - Nov 25 and the result is pretty much the same as yours. The flight costs much more if making 2 bookings. I guess I am lucky travelling high season.

    Your best bet may be to book through a travel agent, or even Qantas and pay the booking fee, as they could add a stopover for you at not much more cost than the original airfare.
     
  19. auriga

    auriga Active Member

    Nov 6, 2005
    806
    22
    Is that calling the US number, or the Australian number?
    There seem to be some mention on the AA website about non-US/UK/ Canadian residents not being able to book online as well.
    Thanks.
     
  20. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    4
    Some examples found in just a few minutes on zuji for AKL-LHR return (in NZ$)

    BI $1611 - as long as first flight is before end March and can stopover for free enroute in Australia.
    QF $1679 - as long as first flight is before end March and can stopover for free enroute in Australia.
    BA exactly the same.
    BI $1691 - as long as first flight is before end June and can stopover for free enroute in Australia.
    BI $1789 - no date restrictions
    CX $1692 - as long as first flight is before end June and can stopover for free enroute in Hong Kong, includes $100 duty free voucher.
    QF $1779 - first flight between April & September.
    BA $1779 - same as above.
    CX $1786 - first flight before end September, includes $100 duty free voucher.
    OZ $1790 - first flight before end May and can stopover for free enroute including Sydney, includes free overnight accommodation on return (forced overnight) & 4 stopovers.
    BI $1798 - as long as first flight is before end June and can stopover for free enroute in Australia.
    TG $1840 - as long as first flight is before end Mar and can stopover for free enroute in Bangkok.
    EK $1852 - as long as first flight is before end Mar and can stopover for free enroute in Australia.
    LH $1883.
    OZ $1884 - first flight before end May and can stopover for free enroute including Sydney, includes free overnight accommodation on return (forced overnight) & 4 stopovers.
    TG $1937 - as long as first flight is before end Mar and can stopover for free enroute in Bangkok.

    I'll stop here - there are lots more fares between 1900 and 2100.

    Most of the date restricted fares listed above have a modest surcharge for departure date outside specified period.

    Many of these fares allow 2 or more en route stopovers, meaning you could stop both ways in Australia if desired (subject to routing of course).
     
Loading...

Share This Page