Oneworld separate ticket interline changes

[Mal]

The reality, I suspect, will be that people with OW status will still stick with an OW airline because the whole process of collecting the bag, re-checking and going through security it will be lot faster (thanks to the perks of being able to drop the bag at the J/F counter and go through priority screening). We'll be annoyed, but still fly OW. It'll be less of an issue for those with elite status with several alliances, though.

I'm not looking forward to an upcoming ANZ flight later in the month as I've forgotten how to queue and have no status at all with Star Alliance.

I don't agree. At regional (ie overseas) airports, airlines have small windows of desk opening times (eg 2-3 hours before a flight). In that case, many people will find a better solution....

 

[Hut]

I was thinking of booking an award ticket with QF Points via DOH->MIA normally when I have done this I have connected on a AA revenue ticket to somewhere in the Caribbean. Although it looks like AA might be okay for now, but what about for others?

Is it possible to have the Qantas award booked in such a way that a Travel Agent would be able to add in an onward AA ticket?

 

[moa999]

only to be advised that they have booked two separate PNRs to avoid the minimum connection time issue. I think it is a good move and fair to get people to book connections on one PNR.

Agree people who book separate PNRs to avoid MCT shouldn't be protected.

But there are plenty of reasons why people will legitimately book separate PNRs
- combined flights not available on airline portals
- second flight booked subsequently after plans change
- not enough FF points so book half paid, half points
- FF tickets only available on one leg
- airline price gouging for thru tickets

 

[Sdtravel]

Did Oneworld just make your next trip more of a nightmare? - Australian Business Traveller

It looks like BA have started enforcing the policy without actually telling checkin staff. See the comment from Cc777
A J pax on BA to BA. This is somewhat sad.

 

[cmon0005]

It looks like BA have started enforcing the policy without actually telling checkin staff. See the comment from Cc777
A J pax on BA to BA. This is somewhat sad.

I always thought BA were difficult on this even BEFORE this announcement?

BA always seem to be in a race to the bottom when it comes to customer service/policies.

 

[Sdtravel]

I always thought BA were difficult on this even BEFORE this announcement?

BA always seem to be in a race to the bottom when it comes to customer service/policies.

I dont think I have ever flown BA but i get that impression as well.

 

[madrooster]

I always thought BA were difficult on this even BEFORE this announcement?

BA always seem to be in a race to the bottom when it comes to customer service/policies.

BA has always been difficult due to the ancient system they were using. But now with Altea they have their own overlay called FLY and it appears to enforce BA's business rules...

 

[ozbeachbabe]

Did Oneworld just make your next trip more of a nightmare? - Australian Business Traveller

It looks like BA have started enforcing the policy without actually telling checkin staff. See the comment from Cc777.

A J pax on BA to BA. This is somewhat sad.

Have cut and pasted the comment from CC777 on the AusBT article below.

I can confirm BA are enforcing this policy. I just checked in at JFK on a business class ticket to London and have an add on BA sector from LHR to TXL with 3hr 30 min connection.

The agent and supervisor tried to manually through check me after they received errors on their new check in system, and called IT support who confirmed that they are not allowed to check anyone through on 2 separate bookings regardless of the fact it's BA to BA, in business class, and we are emerald members.

The agent was embarrassed and said "this is the first I've heard of the new rule, how are we supposed to enforce it?"

Looks like the airlines are embracing this change quickly.

It sounds like BA have done something to Altea to inhibit CSA's adding in oncarriage.

Wouldn't surprise me if BA have disabled the 'find connection' option which searches for other BA bookings pax has eg LHR/TXL and therefore allows CSA's to merge the flights in the checkin record of the pax (pnrs remain separate) for the purpose of through checking bags and getting both boarding passes such as JFK/xLHR/TXL.

If they've done that they'vd probably also disabled the 'add itinerary' option which CSA's would use to add other airlines flights in as oncarriage eg OW carriers.

 

[codash1099]

I was thinking of booking an award ticket with QF Points via DOH->MIA normally when I have done this I have connected on a AA revenue ticket to somewhere in the Caribbean. Although it looks like AA might be okay for now, but what about for others?

Are you confident that AA might be OK? Any reason for that confidence? I'm about to spend $$$ changing an AA booking to give me a bigger buffer between Int and Dom at SFO to cover 2 different PNR's with QF and AA

 

[ozbeachbabe]

BA has always been difficult due to the ancient system they were using. But now with Altea they have their own overlay called FLY and it appears to enforce BA's business rules...

It must be this 'FLY' overlay that won't allow oncarriage to be added any longer.

There are times when sectors may be on the same ticket but for some reason drop out of the system and need to be added back in.

This won't be possible any more.

 

[ozbeachbabe]

Are you confident that AA might be OK? Any reason for that confidence? I'm about to spend $$$ changing an AA booking to give me a bigger buffer between Int and Dom at SFO to cover 2 different PNR's with QF and AA

QF haven't made any changes to interlining (yet) on separate tickets so you can still give your AA flight details to the QF CSA who will add in ths AA on carriage flights.

I wouldn't bother paying AA any extra to change flights.

When are you travelling?

 

[Quickstatus]

Are you confident that AA might be OK? Any reason for that confidence? I'm about to spend $$$ changing an AA booking to give me a bigger buffer between Int and Dom at SFO to cover 2 different PNR's with QF and AA

Codash1099, what is your ground time with your current booking?

 

[madrooster]

It must be this 'FLY' overlay that won't allow oncarriage to be added any longer.

There are times when sectors may be on the same ticket but for some reason drop out of the system and need to be added back in.

This won't be possible any more.

I've noticed segments being dropped seem to occur mostly when the master PNR (ie. the ticketing agent/airline) is not on Amadeus. However, I'm not sure if that reflects your experience.

I haven't seen the FLY overlay yet, but I will in July... it'll be interesting to see what it looks like relative to Altea which I know how to use.

 

[codash1099]

QF haven't made any changes to interlining (yet) on separate tickets so you can still give your AA flight details to the QF CSA who will add in ths AA on carriage flights.

I wouldn't bother paying AA any extra to change flights.

When are you travelling?

28/9 ex Sydney. Still plenty of time for policies to turn against me.

Codash1099, what is your ground time with your current booking?

2 hours plus a little bit, but QF73 has an on time performance of about 50%, with average late arrivals of about 1 hour. Allowing for baggage recovery and rechecking (even if it is checked through), the great unknown of immigration delays and the transfer to T2, that leaves it a bit fine.

I'm not really up to runnung between terminals - they have enough concerns about earthquakes without me adding to them.

 

[PaulST]

I don't agree. At regional (ie overseas) airports, airlines have small windows of desk opening times (eg 2-3 hours before a flight). In that case, many people will find a better solution....

Oh I must admit I didn't think about check-in times for the next flight. That would be annoying!

 

[JohnK]

UL890 has a pretty good on time record. But I'd say you could be anywhere up to 45 mins late and still be comfortable. Even if there were longish immigration queues (unless you have e-channel?) you'd have your bags within 30 or so minutes, giving you 1hr45mins to check-in, get the refund, get back to the lounge/gate. Plenty of time

I know. But sometimes my luck is awful.

Upgrade bid on UL890 has just come through for USD105 so a little closer to front.

 

[Andyzx]

I will add my problems to the page and ask a little help.
In July I have J Tkts QF SYD-HND and BA HND LHR that are on separate PNR's. I am assuming that unless QF change their rules I will be ok OW to OW.
Likewise I have BA LHR-NRT JAL NRT-SYD on 2 PNR's but both sectors are visible on the BA booking, so they may be connected but the JAL flight is a different PNR. Does this mean my TA is wonderful or I have a problem:?: Given the connection time it will be ok but hopefully I can recheck my bags at 7-8 hours prior and not have to wait for 3 hours. I want to go wondering around Narita town.

I also find I have another issue in Dec with a BA award booking and now want to add a LHR-BCN leg. Not only do I have to exit LHR T5 to go to T3 but check our bags in as well. There is a flight of 2.05 hours but i don't want to risk it if they are on different PNR's even if it meets LHR MCT.

 

[madrooster]

I will add my problems to the page and ask a little help.
In July I have J Tkts QF SYD-HND and BA HND LHR that are on separate PNR's. I am assuming that unless QF change their rules I will be ok OW to OW.
Likewise I have BA LHR-NRT JAL NRT-SYD on 2 PNR's but both sectors are visible on the BA booking, so they may be connected but the JAL flight is a different PNR. Does this mean my TA is wonderful or I have a problem:?: Given the connection time it will be ok but hopefully I can recheck my bags at 7-8 hours prior and not have to wait for 3 hours. I want to go wondering around Narita town.

I also find I have another issue in Dec with a BA award booking and now want to add a LHR-BCN leg. Not only do I have to exit LHR T5 to go to T3 but check our bags in as well. There is a flight of 2.05 hours but i don't want to risk it if they are on different PNR's even if it meets LHR MCT.

At this point, QF is fine for QF->BA through-check. That could change however...

Your BA LHR-NRT + JL NRT-SYD is most likely a through-fare on one ticket by the sounds of it so you should be through-checked regardless.

The BA award booking will be a problem however... you won't be able to through check.

 

[ozbeachbabe]

I will add my problems to the page and ask a little help.

In July I have J Tkts QF SYD-HND and BA HND LHR that are on separate PNR's. I am assuming that unless QF change their rules I will be ok OW to OW.

Correct. Unless between now and your date of travel QF decide otherwise, just show your BA itinerary with the connecting flight so the CSA can add it in as oncarriage so bags can be checked through to LHR and both boarding passes issued.

Likewise I have BA LHR-NRT JAL NRT-SYD on 2 PNR's but both sectors are visible on the BA booking, so they may be connected but the JAL flight is a different PNR.

Does this mean my TA is wonderful or I have a problem:?

Given the connection time it will be ok but hopefully I can recheck my bags at 7-8 hours prior and not have to wait for 3 hours. I want to go wondering around Narita town.

The $64K question is that it depends whether BA's new Flyover software mentioned up thread by Mad Rooster will detect separate pnrs & tickets and inhibit through checkin.

This is assuming your JL oncarriage flight can be seen in Altea not just in your VA Anadeus res pnr.

I also find I have another issue in Dec with a BA award booking and now want to add a LHR-BCN leg.

The only way to be able to through check from xx_/xLHR/BCN would be for BA to add in the sector LHR/BCN then re-issue the eticket so both flights would now be on the same ticket.

Not only do I have to exit LHR T5 to go to T3 but check our bags in as well. There is a flight of 2.05 hours but i don't want to risk it if they are on different PNR's even if it meets LHR MCT.

The MCT only applies to pax booking connecting flights via a transit city so the MCT would need to be observed if BA are adding the LHR/BCN flight to the same pnr as your other one.

It isn't relevant if you collect your bags from one flight then check in again for a separately booked one as you are a joining pax for a LHR/BCN flight so it's all about what time the checkin cut-off is for joining pax.

Where are you flying into LHR from?

Say checkin closes at T-60, you only have 65 mins to deplane at T5, clear customs, collect your luggage, get from T5 to T3, actually checkin for your LHR/BCN flight.

Sounds like mission impossible. It's not a scenario I'd be comfortable with nor attempt.

 

[Andyzx]

Thanks MR and OBB - appreciate the comments, looks like I might be ok, less stress till we get to the airport and if the Sh^&t hits the fan Mrs ZX will go ballistic if she has to exit and recheck in Tokyo, mostly at me .

Dec is BA SYD-LHR via SIN on a single Tkt / PNR but we have some friends that have moved to BCN so want to add a side trip. We arrive LHR T5 and LHR BCN leaves T3. We use Heathrow express and train wait plus travel is 35 minutes plus get our bags etc, probably 90+ minutes plus recheck - who knows in Dec. I am thUnking 3 hour minimum connection vs less than an hour if we only have to transit T5 to T3 i am sure it will be fun after the 24hr flight from Sydney - hmm maybe an F upgrade might be in order...