Please can someone help!
I attempting to achieve a oneworld Classic Rewards RTW ticket, split into two “holidays”.
I have booked the first holiday & we are due to depart outside AUSTRALIA (repositioning flight to HNL) 2 JUNE 2025. I’m now wanting to add an Asia leg in March 2026 returning to AU to complete the ticket.
Qantas has advised me that all travel must be completed within 12 months or the original TICKET DATE, which was 23 August 2024.
Hence we can’t add the new flights as they are beyond the permitted ticket validity period which would end 22 August 2025.
My understanding however, is that the entire itinerary must be booked BEFORE DEPARTURE i.e., 2 JUNE 2025, and all travel must be completed within 12 months, i.e., by 1 JUNE 2026.
13.3.4 of the T&Cs seems very clear seems very clear: Flight Reward tickets will be valid for one year from the original ticketed DEPARTURE DATE and all travel must be completed within 12 months of first DEPARTURE, unless otherwise specified
HELP! Do I pursue this with Qantas or give up