Oneworld Classic Flight Reward Discussion - The Definitive Thread

[DC3]

Are the dates being looked at for DUB-DOH-BNE more than 360 days out (Feb/Mar 2022)? Is that right? These would not yet be available.

If sooner, and receiving an error message, it may be worth checking ITA Matrix for the routing rules.

Edited

 

[kingzac]

Yeah thanks guys, If I delete any one let it works fine, I assume it's the mileage limit as mentioned as I can't find anything else.
At the moment I'm just searching different months to get it all planned before it comes online.

As Guvner said it just comes up with:

This page isn’t working​

If the problem continues, contact the site owner.
HTTP ERROR 400

I've tried different months and everything but no luck.

Looks like we'll cut back a little bit and just extend time on the ground instead.
Peoples suggestions here have helped find direct flights for the most part so we'll probably keep it trim to:

BNE-NRT
NRT-FRA
FRA-HEL
HEL-KEF
KEF-BEL (Via LHR)
DUB-DOH (or HKG) -BNE

Guessing it would be hard to get two PAX in J DUB-DOH-BNE or other QSuites legs?


Edit: It almost just looks like an error searching 7 flights, If I break down any combination over the last flights, e.g.
Flight 6: DUB-Anywhere
Flight 7: Anywhere-BNE
It crashes the search, if I just keep it DUB-BNE it works. I've tried North America, Asia, Middle East, Africa, no matter what I put in flight 5/7 it crashes, 6 flights works fine.

 

[vetrade]

Just a suggestion, Kingzac:
In post No. 9341 you referred to a MUN - DME sector but presumably that was a typo and you meant MUC (Munich). Obviously, with "MUN" the total would be well over the mileage limit but using MUC the mileage would OK at just under 55,000km.

HTTP Error 400 indicates an invalid/bad request. Since MUN airport is in Venezuela, is there a chance you confused the system by entering the wrong airport code?

 

[kingzac]

Just a suggestion, Kingzac:
In post No. 9341 you referred to a MUN - DME sector but presumably that was a typo and you meant MUC (Munich). Obviously, with "MUN" the total would be well over the mileage limit but using MUC the mileage would OK at just under 55,000km.

HTTP Error 400 indicates an invalid/bad request. Since MUN airport is in Venezuela, is there a chance you confused the system by entering the wrong airport code?

Yes, great spot, that was a mistake and I was putting MUC in the search.

I've taken that leg out now and am just doing the simplified 6 flights I've put above and just get the error whenever I add any sort of 7th leg, even just splitting the connecting flights in to two separate flights. Looks like it can't search 7?

 

[aikman]

Try systematically removing one flight at a time from your itinerary and see if the error persists. You might be able to then work out what the offending flight/s are through trial and error. It might be that the system for whatever reason just doesn't like the combination of flights/airlines that you have chosen.

 

[kingzac]

Try systematically removing one flight at a time from your itinerary and see if the error persists. You might be able to then work out what the offending flight/s are through trial and error. It might be that the system for whatever reason just doesn't like the combination of flights/airlines that you have chosen.

I've tried that and it likes every combination except the full 7. If I put seven and just delete any single other option it works fine.


I also deleted any connecting flights and just split the flights home, e.g. removed DUB and BEL and replaced with in and out of London, and split the last flight to stop in HKG, DOH, FRA, SIN, anywhere really to get back to 7, and it crashed. Delete any single flight to go back to 6 and it works fine.

 

[motef]

I've tried that and it likes every combination except the full 7. If I put seven and just delete any single other option it works fine.


I also deleted any connecting flights and just split the flights home, e.g. removed DUB and BEL and replaced with in and out of London, and split the last flight to stop in HKG, DOH, FRA, SIN, anywhere really to get back to 7, and it crashed. Delete any single flight to go back to 6 and it works fine.

It always crashes if you add more than six

 

[kingzac]

It always crashes if you add more than six

That's what I figured. I guess I'll just have to find what I want and go through the call centre to book.
Thanks for confirming, I wasn't sure if there was a workaround I was missing.

 

[Sapz]

Hi, I'm wondering if there is a way to search in this thread to see different itineraries that people have successfully booked in the past?
Thanks

mine was in Oct-Nov 2019
ADL-SYD QF
SYD-HND JL
NRT-SFO JL
LAS-JFK AA
JFK-LCY BA (BA2)
London-Paris Euro Star ( land sector)
CDG-VCE AF ( private sector not part of the itinerary)
VCE-DOH-CMB QR
CMB-HKG-ADL
should it still find useful.....

 

[madrooster]

Heads up...

If you are changing an award, which includes JL or QR and the ticket needs to be reissued...

JL only gives 1 hour to reissue the ticket
QR only gives 14 hours to reissue the ticket

Both JL and QR now automate the taking back of seats more than before, and so those seats will now auto cancel bang on the minute after the above time period.

If you are changing an award that includes either carrier, make sure the agent you are talking to gets a supervisor to manually reissue the ticket on the spot.

 

[ozflier]

Heads up...

If you are changing an award, which includes JL or QR and the ticket needs to be reissued...

JL only gives 1 hour to reissue the ticket
QR only gives 14 hours to reissue the ticket

Both JL and QR now automate the taking back of seats more than before, and so those seats will now auto cancel bang on the minute after the above time period.

If you are changing an award that includes either carrier, make sure the agent you are talking to gets a supervisor to manually reissue the ticket on the spot.

Give agents their due , in my experience , most are now aware of this issue but it doesn't hurt to remind them tactfully.

 

[Sapz]

most are now aware of this issue

No disrespect, But I would insist them to reissue the tickets while on the phone. if you waited too long, your JL seats are gone..IMO

make sure the agent you are talking to gets a supervisor to manually reissue the ticket on the spot.

Way to go. I wouldn't even hang up until receive my tickets.

 

[madrooster]

Give agents their due , in my experience , most are now aware of this issue but it doesn't hurt to remind them tactfully.

Fact: they aren't. Even more so right now because a lot of them are barely doing any international bookings and so they forget.

This is specifically about reissues - the time limit has been tightened compared to before.

 

[Daver6]

Fact: they aren't. Even more so right now because a lot of them are barely doing any international bookings and so they forget.

This is specifically about reissues - the time limit has been tightened compared to before.

Surely it is QFs problem to "get back" the original flights if they're lost due to their stuff up though?

 

[DC3]

Surely it is QFs problem to "get back" the original flights if they're lost due to their stuff up though?

And good luck with that. Some CSOs may be more proactive than others. I know that QF may request, however ......

 

[vetrade]

Surely it is QFs problem to "get back" the original flights if they're lost due to their stuff up though?

Good luck getting QF to admit they stuffed up.

 

[Danger]

Surely it is QFs problem to "get back" the original flights if they're lost due to their stuff up though?

I completely agree. And if the award seat can't be recovered, then the agent better pull out the corporate card.

 

[Captain Halliday]

I have an award booked (very optimistically) for Jan ‘22 that includes JL.

The JL sector was added at ~1020 yesterday when seats were released. The assured me she would keep an eye to make sure it tickets.

I waited longer than I should have because things became busy. I called again around 0800 today. The agent told me “it should have been ticketed straight away with JL in there”... before assuring me she would fix it an have the ticket issued.

By 2000 tonight, still no ticket. So I made my third call and tonight agent said it would be sent to the priority queue and would be ticketed “within two hours.”

Even before @madrooster posted his warning I was watching this itinerary closely.

As appealing as it would be to be rebooked on a more direct service, or in a revenue fare bucket at QF expense, I suspect the hassle would dramatically outweigh any benefit.

Waiting... waiting.

 

[DC3]

... The JL sector was added at ~1020 yesterday when seats were released. The assured me she would keep an eye to make sure it tickets.

I waited longer than I should have because things became busy. I called again around 0800 today. The agent told me “it should have been ticketed straight away with JL in there”... before assuring me she would fix it an have the ticket issued.

... Waiting... waiting.

I have had numerous changes to oneworld award itineraries over the past two years. Too many QF glitches to recall in detail. Changes may be “walked through” if you get the right CSO. Without the updated eticket, what do I have?

 

[madrooster]

The JL sector was added at ~1020 yesterday when seats were released.

If it's a newly added JL segment where this segment has never been ticketed you would have months to issue a ticket assuming travel is ages away. My warning is specific to reissues where the segment was previously already ticketed - this is where you only get 1 hour.