Oneworld Classic Flight Reward Discussion - The Definitive Thread

[Mr H]

A question for those with more experience.

After all the dramas with my ticketing, we just noticed that my daughter's e-ticket has updated to show that her MEL - LHR flight is via DRW, and still has the old times.

Online under MMB it is all correct, just the e-ticket. And my e-ticket for the same flight is updated.

So should I be concerned? Should I try and call them yet again?

See my post at 11084. Check it on CMT to see what the real time booking is and expect that the Qantas PDF will be updated in a few days.

 

[GaryLG]

See my post at 11084. Check it on CMT to see what the real time booking is and expect that the Qantas PDF will be updated in a few days.

Thanks though I don't think she using CMT though I might suggest she tries it.

It has been like that for at least a month.

 

[Mr H]

Thanks though I don't think she using CMT though I might suggest she tries it.

It has been like that for at least a month.

Do sign up for CMT - it will quickly show you if there is a problem to be fixed. You need to be able to see ticket numbers behind the booking code for every flight. I discovered this in 2007 when a reward flight on SQ had not been ticketed - I only found out two days before the flight when I tried to Book The Cook...

 

[GaryLG]

Do sign up for CMT - it will quickly show you if there is a problem to be fixed. You need to be able to see ticket numbers behind the booking code for every flight. I discovered this in 2007 when a reward flight on SQ had not been ticketed - I only found out two days before the flight when I tried to Book The Cook...

Don't worry, I am already. I'll get her to do it as well now.

 

[DC3]

After all the dramas with my ticketing, we just noticed that my daughter's e-ticket has updated to show that her MEL - LHR flight is via DRW, and still has the old times.

Online under MMB it is all correct, just the e-ticket. And my e-ticket for the same flight is updated.

Keep onto QF about issuing the correctly updated e-ticket(s)

 

[GaryLG]

Keep onto QF about issuing the correctly updated e-ticket(s)

Okay will do.

With CMT, I realised with all my changes my trip looked a mess with lots of old flights etc. So I just deleted the trip and resent the emails. Now looks correct for the flights but no confirmation details, e-ticket numbers, etc. Any idea how long it takes or why they are not there?

 

[Mr H]

Okay will do.

With CMT, I realised with all my changes my trip looked a mess with lots of old flights etc. So I just deleted the trip and resent the emails. Now looks correct for the flights but no confirmation details, e-ticket numbers, etc. Any idea how long it takes or why they are not there?

If there are no ticket numbers then it has not been ticketed.

 

[DC3]

Okay will do.

With CMT, I realised with all my changes my trip looked a mess with lots of old flights etc. So I just deleted the trip and resent the emails. Now looks correct for the flights but no confirmation details, e-ticket numbers, etc. Any idea how long it takes or why they are not there?

Back on the phone again.

 

[GaryLG]

Back on the phone again.

Well it was all there before I wiped it so just wondering if there is some other factor at play?

Definitely correct in MMB and on the e-ticket I just go sent again.

Otherwise I will.

 

[DC3]

Well it was all there before I wiped it so just wondering if there is some other factor at play?

Definitely correct in MMB and on the e-ticket I just go sent again.

Otherwise I will.

Don’t rely too much on what you see in the MMB web page. Remember that MMB does not necessarily reflect the ‘ticketed’ booking details.

When viewing your bookings in MMB>Manage>Email itinerary. So, when you email a copy of the itinerary to yourself, is that the e-ticket that you are expecting, or is it the old e-ticket which has not yet been updated? If it’s the correct e-ticket, then all good.

Edited

 

[GaryLG]

Don’t rely on MMB. Remember that MMB does not necessarily reflect the ‘ticketed’ booking details.

When viewing your bookings in MMB>Manage>Email itinerary. So, when you email a copy of the itinerary to yourself, is that the e-ticket that you are expecting, or is it the old e-ticket which has not yet been updated? If it’s the correct e-ticket, then all good.

I realise that and it is the emailed e-ticket that I rely on and it is correct (and matches MMB)

For my daughter, everything matches and is correct except that on the e-ticket it still has the old times and stopover for the MEL - LHR flight. So I'll do a call tomorrow and see if I can get that fixed.

 

[Mr H]

Last night, AY pulled the pin on their HEL-KIX route in October. This knocked out my routing LHR-HEL-KIX-HND/NRT-MEL.

After some searching, I found an alternative routing LHR-HEL-DEL-MEL in AY, AY and QF all in business class.

Called the emergency number and this was handled smoothly and has already been ticketed. The agent was very impressed that I had found the route and that I had alerted her I could not route through DOH as I already had two transits there.

I am due a refund of around $800 - the agent said this was because it was an involuntary reroute and I suspect I had already accumulated savings in past voluntary changes that had not been passed back to me.

Broadly happy - but means I miss out on experiencing JL and have two consecutive nights on a lie flat seat. Not sure how I feel about HEL-DEL-MEL - feels like I am only getting one third the value as only one letter changes each time.

Current route (LCY-BHD return self-funded revenue flights)

 

[levelnine]

Current route (LCY-BHD return self-funded revenue flights)

Glad it worked out, albeit not quite as you would have preferred. Would you mind setting out the full route with stops? It is extremely helpful for thinking of routing ideas.

 

[Mr H]

Glad it worked out, albeit not quite as you would have preferred. Would you mind setting out the full route with stops? It is extremely helpful for thinking of routing ideas.

My pleasure (and I mean PLEASURE)

MEL-KUL-CMB (MH business class)

one week stop in Sri Lanka with a train trip to Jaffna​

CMB-LHR (UL business class)

two week stop with nested revenue return flight to Belfast - friends and family​

LHR-DOH-IKA (QR business class)

two week stop in Iran - organised tour​

IKA-DOH-TUN (QR business class)

five day stop in Tunis - self guided​

TUN-AMM (RJ business class)

nine day stop in Jordan - organised tour​

AMM-LHR-HEL-DEL-MEL (RJ, AY, AY and QF business class)

total taxes $1,901.86

 

[bookworm]

Hi everyone,
Thank you for all the help and advice, this forum is such a mine of information.
After our cancelled 2020 OWA , I managed to book again yesterday for travel in August.
Couldn't believe that I got the flights.

Am worried though as I have 2 days in Japan which I actually wanted as a transit. As far as I know Japan is still closed to tourists .
I think I'm going to have to try to get this changed .
PER-NRT (STOPOVER) - via KUL
NRT-YVR (STOPOVER)
SFO-HEL- via ORD
HEL - DOH (STOPOVER)
DOH-MEL (TRANSIT)
MEL-PER

When I tried adding DOH-IST and IST-DOH
I kept getting sent back to my search page , this was after I had selected flights for the previous legs . My plan was to spend a few days in DOH , then fly to Istanbul, I had intended using DOH as a transit enroute home.

So I removed it, and got the tickets.

Now I think I will need to call to add on this.

 

[levelnine]

My pleasure (and I mean PLEASURE)

That is really helpful. Thank you. Looks like an amazing trip!!

 

[Mr H]

Hi everyone,
Thank you for all the help and advice, this forum is such a mine of information.

If Japan has not opened up by August then the whole world will be in trouble and you'll have more to worry about than just that flight IMO.

If you get sent back to the search page when looking for flights, it means there are no options on that date. Try other dates.

 

[ozflier]

Hi,
I have 2 OWAs where i am trying to get back home from Europe / Middle East to Brisbane.
QR business availability seems to be opening up in September but weirdly , Royal Jordanian seems to be not available in several sectors - specifically AMM-DOH .There were plenty of U seats up to a week ago on multiple dates but all have disappeared. QR is not an option as they do not offer u seats on multiple sectors in the Middle East incl AMM-DOH.
Is this just September 2022 or is there a political or other issue from either end cutting back on award seat offering by RJ?

 

[Guvner]

Hi everyone,
Thank you for all the help and advice, this forum is such a mine of information.
After our cancelled 2020 OWA , I managed to book again yesterday for travel in August.
Couldn't believe that I got the flights.

Am worried though as I have 2 days in Japan which I actually wanted as a transit. As far as I know Japan is still closed to tourists .
I think I'm going to have to try to get this changed .
PER-NRT (STOPOVER) - via KUL
NRT-YVR (STOPOVER)
SFO-HEL- via ORD
HEL - DOH (STOPOVER)
DOH-MEL (TRANSIT)
MEL-PER

When I tried adding DOH-IST and IST-DOH
I kept getting sent back to my search page , this was after I had selected flights for the previous legs . My plan was to spend a few days in DOH , then fly to Istanbul, I had intended using DOH as a transit enroute home.

So I removed it, and got the tickets.

Now I think I will need to call to add on this.

I've found that you get returned to the search page if the flight dates or times don't line up
i.e. DOH-IST lands after IST-DOH departs.

 

[Guvner]

If Japan has not opened up by August then the whole world will be in trouble and you'll have more to worry about than just that flight IMO.

Agree. That was my thinking when I booked a stopover in Tokyo for Sept.