New Etihad First and Business Class Lounge Sydney | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

New Etihad First and Business Class Lounge Sydney

Status
Not open for further replies.

pmdg7444

Member
Joined
May 21, 2011
Messages
383
I had the pleasure of visiting the new EY lounge in Sydney last month - and I want to share my thoughts.

The lounge is located in Pier C of T1, tucked away into corner near (Citybeach?)

The entrance, whilst small, is neat, and well appointed. The decor is the same as for the other EY lounges worldwide - rich oak, bright and airy, a feeling of entering a luxury hotel lobby.

Screen Shot 2014-04-20 at 2.42.51 am (1).jpg
Screen Shot 2014-05-05 at 12.20.32 am.jpg
Screen Shot 2014-05-05 at 12.40.21 am.jpg

Screen Shot 2014-05-05 at 12.40.49 am.jpg
Screen Shot 2014-05-05 at 12.40.27 am (1).jpg

the lounge is located entirely downstairs and is separated into distinct 'zones' - a dining room, lounge area, bar, kids area and then restrooom/showers.

Consistent with the EY lounge theme of white leather dark oak furnishings, I found the lounge to be quite large - and more than adequate to handle the one flight in the arvo to AUH - either on EY or VA, and the evening EY service. When I went there -2.5hrs before dep, it was mostly empty but slowly filled up with pax. Perhaps down the track it will be more full as more pax become aware and as EY increases services to SYD.

Being a 'new' lounge at the time, i was greeted by several hosts and staff and given a quick tour of all the amenities and offerings. Needless to say, they were quite curious about my photo taking :)
 
Last edited:

pmdg7444

Member
Joined
May 21, 2011
Messages
383
In terms of food, there's a usual cold buffet, mainly a vegetarian selection and cold slices, but with an Arabic flair such as baba ganoosh. Western deserts are also available. usual drinks/coffee/tea behind it - Twinnings and Nespresso pods. Selection of can/bottled drinks are plenty in the fridges behind this buffet.
Screen Shot 2014-05-05 at 12.40.53 am (1).jpg

Screen Shot 2014-05-05 at 12.30.18 am.jpgScreen Shot 2014-05-05 at 12.57.04 am.jpg


Since they only serve AUH flights - the lounge capacity is well capable to handling all the demand.

Service - wise, they are many waiters/waitresses checking every guest is well looked after. Topping up drinks, helping with enquiries, etc. I find they tend to take quite a proactive approach.

Screen Shot 2014-05-05 at 12.21.54 am.jpg

Business centre with IMacs
.Screen Shot 2014-05-05 at 12.29.32 am (1).jpg
 
Last edited:

pmdg7444

Member
Joined
May 21, 2011
Messages
383
Bar stools for those who need to work on their lappies or tablets whilst charging their devices....
Screen Shot 2014-05-05 at 12.40.24 am.jpg

I really enjoy their a la carte dinning service. I think this is the highlight of the lounge. You are presented with a 3 course menu and wine selection. Waiters frequently come to top and ask if you would like anything extra.

Menu consisted of a starter, main and dessert - thought there was a very small 'choice' of which dish you would like to have. I dont think there were any options for main.

You get a printed menu + beverages list, and usual accompaniments of bread, sparking water, etc.
Screen Shot 2014-05-05 at 12.55.49 am.jpg

Entree of the squid - just like the QF Flounge hehe

Screen Shot 2014-05-05 at 12.56.21 am.jpg

The all important well stocked bar: From there you have a floor to ceiling view of the tarmac and Gate 51/53 - usually EY/VA are parked there.

As you can see - an extensive selection of contemporary mixers, and old time favourites.

Champagne was NV Lanson - same as EY and VA J - no surprises.

I think there was also Chivas, and some South Australian reds.
 

Attachments

Last edited:

pmdg7444

Member
Joined
May 21, 2011
Messages
383
The interiors are well decorated with glassware and furnishings - a very classic, upmarket look
Screen Shot 2014-05-05 at 12.40.31 am.jpg

as you can see, only the VA and EY AUH flight pax are allowed in (F,J, and elites)
Screen Shot 2014-05-05 at 12.40.38 am (1).jpg

restroom and shower suites. I think it was a rainforest shower. there was at least one attendant for each restroom.
Screen Shot 2014-05-05 at 12.56.44 am.jpg

Screen Shot 2014-05-05 at 12.40.53 am (1).jpg
 
Last edited:

RooFlyer

AFF Supporter
Joined
Nov 12, 2012
Messages
13,220
Flights
My Map
Thanks for posting ! Although I have a number of grumbles with EY as an airline, their SYD lounge offering looks pretty good.

Does any other lounge accessible by J pax (ie not elite status) have an a la carte restaurant service like this (with the emphasis on 'like this'), I wonder?
 

pmdg7444

Member
Joined
May 21, 2011
Messages
383
Various other amenities such as a kids room, wheelchair access lift, prayer room, baggage lockers are also offered.

Overall, this is a very nice, elegant and pleasant lounge - a vast improvement from the NZ Koru Club located a few steps away.

The service was excellent - although the staffers seem quite excited and jovial being that the lounge had just opened when I first visited. The smiles, attentive waiter service, proactive and nearly over obsequious attention (maybe its because I had a DSLR camera? :p) are ever present given the low guest numbers. Its certainly better than self service J lounges located elsewhere. I think one could easily spend a good 2hrs here enjoying the restaurant and drinks, or browsing through Elle magazine, whilst the men watch Foxsports and kids play on the lego and PlayStation 4:D

Highly recommended, its a great way to start a long flight to AUH.

Cheers.
 
Last edited:

pmdg7444

Member
Joined
May 21, 2011
Messages
383
Thanks for posting ! Although I have a number of grumbles with EY as an airline, their SYD lounge offering looks pretty good.

Does any other lounge accessible by J pax (ie not elite status) have an a la carte restaurant service like this (with the emphasis on 'like this'), I wonder?

Closest thing I can think of in SYD is the island dining in the QF J lounges. I think the SIlverkris lounge is still a buffet with no waiter service.
 

bullerdude

AFF Supporter
Joined
Dec 26, 2011
Messages
1,119
Nice pics! Now if only VA could get their act together and arrange to allow passengers on the LAX flights into the lounge so they don't have to put up with the lesser quality AirNZ lounge.
 

smit0847

Established Member
Joined
Aug 24, 2011
Messages
4,041
Looks great! Do you have an photos of the menu? I can't think of any other lounges in Australia (other than QFlounge) that have a la carte dining.
 

dk4

Established Member
Joined
Mar 23, 2010
Messages
1,499
Thanks for all the pics, gives a great feeling for the space. Am I correct in assuming that the lounge is in the area vacated by the United and Japan Airlines lounges?
 
Status
Not open for further replies.

AFF on Air Podcast

  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...
  • Cheap Virgin Australia Business Class – AIR012
    Sat, 01 Jun 2019 03:05:28 AEST
      Find out how to get cut-price Virgin Australia Business Class tickets by buying and redeeming Etihad Guest miles! This episode also includes some listener Q&A and an interv ...
  • Star Alliance Status – AIR011
    Sat, 18 May 2019 09:39:41 AEST
      Find out how to easily earn Star Alliance Gold status with several different frequent flyer programs! This episode also includes an interview with John Blom, Australia’s ...
  • Premium Economy – AIR010
    Sat, 04 May 2019 00:21:32 AEST
      Premium Economy is a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In this episode, AFF’s ...
  • Hyperinflation of Points – AIR009
    Sat, 20 Apr 2019 04:49:59 AEST
      Frequent flyer points are a valuable currency, but they aren’t immune from hyperinflation! In this episode, Matt discusses why frequent flyer points are a terrible long-t ...

Community Statistics

Threads
81,609
Messages
1,884,519
Members
49,495
Latest member
Namik
Top