New Amex statement credits

The payment needs to be processed through the hotel merchant facilities.

Best chance of getting the offer to trigger would be contacting the hotel's in-house reservations team and trying to pay the prepaid rate by phone or in person. If they send you an online payment link using a third-party platform, it probably won't work.

Thanks. I previously had Sofitel/Hiltons send me a link and that was OK. Merchant name came up correctly and all. When booking Movenpick online via the site, it would come up with "MOVENPICK ONLINE AUD" which I presume wouldn't work.
 
57 offers in the app and none I can utilise.

Booked Sofitel for May, but with little kids need to keep it flexible incase need to cancel at short notice:(
 
57 offers in the app and none I can utilise.

Booked Sofitel for May, but with little kids need to keep it flexible incase need to cancel at short notice:(
Prepaid rates aren’t eligible so you didn’t missed out either way. As far as I can tell, you need to pay at the hotel before the promo ends.
 
No other spend at any Pullmans in recent months or on-prem restaurants? It doesn't need to be in one transaction AFAIK.
Ah, we did stay early December.
Just now in checking emails re 400/80 I only one I could find was 20 January @sudoer
So will just take it as a win.
 
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