Loyalty a one way affair: Hello again
Time for an update.
Loyalty can bring it own surprising rewards - Qantas redeems itself
Received a call from Qantas Customer Care who made the offer to refund my missed last leg of the flight (actually calculating it as a flexible one way ticket to increase the refund) which I accepted. Thinking good they have made a somewhat positive gesture to an incident which they believed was a Jetstar issue and I have at least recovered a good portion of my out of pocket. Would wait on the response from Jetstar.
Believing the mater was over as far as Qantas was concerned I received another call that the above gesture was cancelled and that Qantas would instead fully reimburse my account for the full cost of Singapore Airlines ticket. Plus also by way of further apology, the Australia Singapore segment of my next flight would be upgraded to business.
They went on to state that they were investigating the incident and subsequent treatment, so hopefully this may be of help to others in the future or even to myself as i fly these legs quite often.