Lounge Pass Suspensions???

[PepsiMax]

Hi All

Attempting to link the complementary lounge passes for an upcoming flight next week and it is noting "Not Available" within the app.

Spoke with Qantas customer care on the phone and they said it is due to lounge suspension because of school holidays ???? WTF which came into effect from 2nd July to 20th July. I never received an email regarding this or any alert seems pretty odd.

Has anyone else had this occur before? As I flew out same time last year and was able to use the passes with no problem.

Is there any work around?

 

[defurax]

There is a disclaimer on the page. Not that it helps your case.

 

[flyingfan]

Some experiences here:

Post in thread 'Unable to link Complimentary lounge Invitation'

Jul 3, 2022

This at least explains the problems I have been having. Mrs H and Young Mr H are travelling to Brisbane next week. I had wanted to give them lounge access. I transferred two passes to Mrs H and got them linked to the flights. I transferred two passes to Master H and they would not link to the flights. I transferred them from his account to Mrs H because I hoped she could use them for accompanying passengers. No dice. The passes will not transfer now, nor have I been able to transfer two more passes to Master H. I cannot cancel Mrs H's passes. I have spent days puzzling over this and...

• Port Power

And a writeup here:

Qantas Complimentary Lounge Invitation Limitations

If you have Points Club membership, Qantas Frequent Flyer Silver status or a premium Qantas co-branded credit card, you may have received some

www.australianfrequentflyer.com.au

Can be frustrating to not be able to use when you want to travel.

 

[PepsiMax]

What a joke, once or twice a year international flyer and opted to go with Qantas for an upcoming trip.

I should've flown Singapore Airlines, and to add extra insult the customer service person hang up on me mid phone call as she said I wasn't a Qantas member then said I am a Qantas member and then she ended the call

 

[cjd600]

First time flying Y in about 10 years, SYD-LAX mid-December with family and unable to link the Lounge passes (guess school hols + SYD J lounge refurb).
The kids are going to have a coronary, fly economy AND no lounge lol...

 

[DAC1]

First time flying Y in about 10 years, SYD-LAX mid-December with family and unable to link the Lounge passes (guess school hols + SYD J lounge refurb).
The kids are going to have a coronary, fly economy AND no lounge lol...

Have you tried to link it now while the blackout is on? Try again in a few weeks after the current school holidays. You might have better luck.

I have been able to link passes for December many months out.

 

[cjd600]

Have you tried to link it now while the blackout is on? Try again in a few weeks after the current school holidays. You might have better luck.

I have been able to link passes for December many months out.

Thanks for the tip!

 

[DejaBrew]

@PepsiMax - if you haven't already done so, maybe try posting in the July 2025 Lounge Meetups thread. You might get lucky with another AFF member (travelling at a similar time) being able to guest you into the lounge.

Thread 'July 2025'

Mar 23, 2025

The more information you can fill in, the better. Use of a table in your post is not required, but if you could provide the information in the following sequence it will make it easier for others to digest the information.

Date

Required field. A date is required so others know when the flight is. If your flight is shortly after midnight, consider the date you will arrive at the airport or explain this in "Comments". For instance, you could choose the date prior to your flight and explain this as "lounge arrival time" or the date of your flight and explain this as "flight...

• straitman
• Replies: 24
• Forum: Lounge Meetups