Issues with Qantas website?

Discussion in 'Qantas Frequent Flyer Program' started by Flashback, Jan 12, 2007.

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  1. Flashback

    Flashback Senior Member

    Oct 29, 2006
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    Is anyone else having problems?

    Sorry
    The site is experiencing difficulties at present. We apologise for the delay and will endeavour to restore operations as soon as possible. Please try again in a short while. In the meantime you can contact us on 13 13 13 within Australia or your nearest Qantas office for all other enquiries.

    Thank you for your patience.
     

  2. Ikara

    Ikara Member

    Jun 18, 2006
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    Yep - just tried logging in myself and got the same response

    JB
     
  3. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
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    working okay for me (both NZ & Oz sites)
     
  4. serfty

    Moderator

    Nov 16, 2004
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    fine for me ...
     
  5. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
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    has been working fine and dandy for me
     
  6. Ric

    Ric Active Member

    Nov 29, 2004
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    SYD, MNL, BKI,
    Had that problem when trying to log on around 6 am but fine about a couple of hours later
     
  7. Flashback

    Flashback Senior Member

    Oct 29, 2006
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    Well.. I'm posting here from the PER QP, and still a no go for me! ;)
     
  8. QF WP

    Moderator

    Jun 20, 2002
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    Their software has probably blocked the site...:rolleyes: :oops:

    Actually, I just tried and got to the site, but after trying to sign into My account received the message:

    Don't know what the go is with that message, I wasn't in the online Award booking system :confused: ...
     
  9. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
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    From what I can see the Award Booking System is up and running at the moment :)
     
  10. serfty

    Moderator

    Nov 16, 2004
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    Still seems fine for me ...
     
  11. QF WP

    Moderator

    Jun 20, 2002
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    Frequent Flyer Login just worked for me but it did load the Account Details page a little slower than normal.
     
  12. Flashback

    Flashback Senior Member

    Oct 29, 2006
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    In ADL QP atm, and working fine now! :cool:
     
  13. Mal

    Mal Enthusiast

    Dec 25, 2004
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    And borked again:

    "An internal error has occurred in the Qantas Frequent Flyer, online Award booking system. If you have provided your credit card details please check Your Bookings to see if your booking was completed. Otherwise, please try again or contact Telephone Sales on 13 11 31 within Australia or your local Qantas Telephone Sales office to make your Award booking."


    Let me guess... Another failed firewall? Maybe space gremlins?
     
  14. Mal

    Mal Enthusiast

    Dec 25, 2004
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    #14 Mal, Jan 13, 2007
    Last edited: Jan 13, 2007
    Must be infectious today - Tried to make a Virgin Blue booking:

    "Sorry

    There has been a communications problem. Data lines may be congested right now, or another issue may exist. Please try again later or contact our Guest Contact Centre on 13 6789."

    Edit:

    Started responding finally, but things are still a little borked:

    "Due to the credit card payment system being unavailable, your booking is currently Pending. Once the payment system is available and your booking is confirmed you will be emailed your itinerary."

    Wonder how long I'll be waiting!!! At least my travel isn't for a couple of weeks!

    edit #2:

    Well that was quick. Confirmation turned up around 15 minutes after booking.
     
  15. Flashback

    Flashback Senior Member

    Oct 29, 2006
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    Hrm, and again for me using IE/Firefox, I can't login at all. Says award system unavailable, what the!
     
  16. bigmal

    bigmal Intern

    Dec 13, 2006
    71
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    Canberra
    I can get on to the site, but very few links will work. Occassionaly I get a message, but other times the screen just goes blank.
     
  17. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
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    WHile the site was working for me yesterday, today when I log in to the FF section, I have begun getting the error with the Award booking System.

    From the QF homepage the Frequent Flyer links just seem to present a blank page.
     
  18. Flashback

    Flashback Senior Member

    Oct 29, 2006
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    Yep... doing the same for me! Good, so I'm not alone on this one ;)
     
  19. serfty

    Moderator

    Nov 16, 2004
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    It's been down for most of this morning; but back up now ...
     
  20. bravoecho1

    bravoecho1 Member

    Sep 10, 2004
    221
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    OOL
    Booked a couple of flights last night and no problems.

    Lets hope they can keep it up for at least 24 hours;)
     
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