How long for VA credits / points to appear after flight

Discussion in 'Virgin Australia Velocity' started by wendlle, May 31, 2018.

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  1. wendlle

    wendlle Junior Member

    Jan 2, 2017
    38
    7
    Just got back from Hawaii, flew Hawaiian Airlines and I'm wondering how long I need to wait before putting in a claim for points?
    I paid extra to get a fare class that DOES earn miles and status.
     

  2. Muppet501st

    Muppet501st Member

    Aug 22, 2015
    444
    162
    Brisbane
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    how longs a piece of string?
    other carrier flights, you need to wait 14 days after the flight, before you can submit.
     
  3. Muppet501st

    Muppet501st Member

    Aug 22, 2015
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    Brisbane
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    so last weeks SC's and points were posting 48-72hrs. Flight from this week, Monday, still hasnt shown. Not sure if it has anything to do with their new ( ipad ) website upgrade.
     
  4. serfty

    Moderator

    Nov 16, 2004
    39,050
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    MEL
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    #4 serfty, Aug 17, 2018
    Last edited: Aug 17, 2018
    Sunday flights with two bookings of two flights each.

    Evening flights were not showing until yesterday morning, Sunday morning flights have not posted yet.
     
  5. Muppet501st

    Muppet501st Member

    Aug 22, 2015
    444
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    Brisbane
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    back to the good old days, still waiting over a week for flights to credit, all VA metal, dom flights booked on VA website
     
    • Agree Agree x 1
  6. CPMaverick

    CPMaverick Active Member

    Sep 15, 2015
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    Still waiting on a VA operated and VA website-booked Nov 1 flight to NZ as well.
     
  7. tdpali

    tdpali Intern

    Dec 22, 2010
    52
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    normally a few days. flew back from Abu Dhabi, got some point but missing others. Now need to wait 14 days to put in my claim :(
     
  8. stm1sydney

    stm1sydney Intern

    Mar 31, 2018
    90
    13
    Still waiting on last Friday's (2 Nov) 2 x VA dom flights to be credited. Something's broken.
     
  9. esquire

    esquire Member

    Aug 19, 2009
    306
    89
    SYD
    Agree - delays seems to be standard now - still waiting on VA PER- SYD 1Nov... have done two Singapore Airlines flights since then and they appeared the next day... just as I would expect from VA...
     
  10. Notyourbag

    Notyourbag Intern

    Dec 10, 2015
    89
    19
    Still waiting on SYD-PER flight on the 1st Nov too!
     
  11. Lemon_Party

    Lemon_Party Member

    Jan 30, 2016
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    I’ve got flights from more than a week ago still not posted too. I flew QF last week on a WiFi enabled plane and their points posted in mid-air. It shouldn’t be this hard Virgin...
     
  12. Muppet501st

    Muppet501st Member

    Aug 22, 2015
    444
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    Brisbane
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    2 flights credited today, from the 1st Nov.
     
  13. CPMaverick

    CPMaverick Active Member

    Sep 15, 2015
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    Sadly my Nov 1 flight hasn't posted yet!
     
  14. PDog

    PDog Active Member

    Nov 25, 2011
    727
    188
    It's been over a week now for me.
     
  15. Notyourbag

    Notyourbag Intern

    Dec 10, 2015
    89
    19
    Mine from the 1st still haven't landed. Was for double status credits too.
     
  16. haymish

    haymish Junior Member

    Dec 6, 2012
    13
    5
    Back to how it was before! still waiting on flights from 1/11...
     
  17. PaulB0050

    PaulB0050 Junior Member

    May 7, 2016
    11
    0
    Waiting for 06 November flight to credit. Could members please advise whether they have had flights taken since 01 November 18 credited? Could you please tell us when your points were credited and for what route?

    Velocity Frequent Flyer could you please tell us whether crediting is generally delayed (for all flights on particular days etc) or are there specific flights that have been missed?
     
  18. Lemon_Party

    Lemon_Party Member

    Jan 30, 2016
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    My flights credited the day after I filed a missing points request. Don't wait the 14 days, just submit immediately.
     
  19. williamsf1

    williamsf1 Established Member

    Jun 1, 2010
    1,125
    229
    Berlin
    Yep

    That's the only way with VA .... Unfortunately with partner flights you need to wait for the 14days
     
  20. Notyourbag

    Notyourbag Intern

    Dec 10, 2015
    89
    19
    Mine landed overnight from Syd-Per from 1st Nov however only 795 points hit my account. Flew on an elevate fare as VA platinum.
     
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