- Joined
- Nov 16, 2004
- Posts
- 46,453
- Qantas
- Platinum
- Virgin
- Platinum
Unless things have changed recently; op-ups are generally noted in the manifest - Point Upgrades are not!
Status of course, is.
Status of course, is.
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Sequel said:He was very interested in my QF experiences, and how QF compared to other airlines for service. When I told him my saga of dissapointing QF J experiences and the Neil "raw/dry/over rated" Perry menu, he said he was surprised he hadn't been notified I would be on his flight, as this would normally be noted on the manifest as well.
I must say that I find it difficult to believe QF would have the resources to put notes into the manifest for every individual passenger who complains about something, and that the crew would then see these and be expected to know how they should react to improve the situation (or perhaps avoid it).Sequel said:When I told him my saga of dissapointing QF J experiences and the Neil "raw/dry/over rated" Perry menu, he said he was surprised he hadn't been notified I would be on his flight, as this would normally be noted on the manifest as well.
I am glad that I am not a QF crew member having to deal with this. Imagine being expected to grovel to people who think they are important! It's amazing how people think that when they get on a plane, they are somehow elevated to another level of importance over others. It's public transport for heaven's sake!Evan said:I saw the sheet of paper the CSM had in his hand as he spoke to the people in front of me on a flight yesterday, it had something along lines of the people being important because they were friends or related to somebody else important (Australian govt person), so how is it QF know this infomation ?
I know there was a thread of CIP's, but i could not find it and not sure if it said how they came about this infomation.
Yada Yada said:It's public transport for heaven's sake!
AFF Supporters can remove this and all advertisements
Evan said:I hope nobody was thinking i should be important, just wondering how and why people thought they needed to have some VIP type status.
Interesting discussions
E
milehighclub said:On flights with First Class where there are First Class hosts (SYD/MEL/LAX/SIN/LHR) there is a sheet that tells us name, your itinerary from start to finish of your journey that day, who your traveling with, who you might work for, why you might be traveling etc.
FWIW it's the Personal Secretary (or Personal Assistant/ Aide in a commercial capacity) who calls the designated contact in the airline. Flight arrangements and payments are made directly. Flight and personal information (e.g. preferences) is then passed through the airline channels. No savings are offered, though extra courtesies such as personal baggage collection, accompaniment through customs etc etc are extended.MelUser said:QF have to be told - usually it is the important family member or friend. It is too arrogant to ask for this for yourself! They need to pass on the flight number/sector flown and date for it to work.
...there is the list most commonly found in the galley which is a basic passenger list with you name, frequent flyer status with either your QF status or if your not a QF frequent flyer your status with oneworld. It also notes special meals and CIP/VIP/OP-UPS. If you upgraded using points - it is not noted anywhere...
.When the EXP had finished his rant and gone away I went back and asked why I did get the upgrade and she said he always complains but your contacts are mostly praise.
I just wonder whether these profiles follow you when you fly with other airlines.Eg Op up 3/4 times on CX BKK-SIN to F.The last time missed presumably because now only a 2 class plane.Happened when both EXP and simple plat.
We will probably never know.
... and with a competent FA you should never notice....
But all joking aside, I have never noted any difference in service when I have been fortunate enough to be upgraded, so in that regard I find the QF staff to be very professional.