Hilton Honors Macquarie Platinum Card

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Re: Hilton HHonours Macquarie Platinum Card

we used 1 cert at Hong Kong Conrad by booking directly to hotel - already had a 3 day stay booked and wanted to extend it by a day - quick and easy - no issue

Can I ask what you mean by booking directly? Did you just call the Conrad Hong Kong hotel? I'm having heaps of difficulty booking the rewards night with Conrad Tokyo. So any advice or feedback would help heaps.
 
Re: Hilton HHonours Macquarie Platinum Card

Can I ask what you mean by booking directly? Did you just call the Conrad Hong Kong hotel? I'm having heaps of difficulty booking the rewards night with Conrad Tokyo. So any advice or feedback would help heaps.

I'm not sure what drross did, but I called the number to redeem the rewards certificate 1-800-4HONORS. You can see if the hotel has room available to be redeemed with certificate by using the "use points" option on the hilton website. It has to be a "Standard Room Rewards". Don't forget its only for Fri-Sun nights.
 
Re: Hilton HHonours Macquarie Platinum Card

I'm not sure what drross did, but I called the number to redeem the rewards certificate 1-800-4HONORS. You can see if the hotel has room available to be redeemed with certificate by using the "use points" option on the hilton website. It has to be a "Standard Room Rewards". Don't forget its only for Fri-Sun nights.

Unfortunately I don't have points to be able to see if the room is a standard or not. The thing that's causing me a lot of headache is that the people on the online chat claims there's standard room available for the day that I want but calling up, the CS officer claims there's no standard room available. A few people have this same issue both here in AFF and Ozbargain.
 
Re: Hilton HHonours Macquarie Platinum Card

Which day are you looking at? Ill have a look for you
 
Re: Hilton HHonours Macquarie Platinum Card

Can I ask what you mean by booking directly? Did you just call the Conrad Hong Kong hotel? I'm having heaps of difficulty booking the rewards night with Conrad Tokyo. So any advice or feedback would help heaps.

Hi nightelves. Already had my 3 day stay booked and rang the Conrad HK directly - reservations looked after us.
 
Well I can confirm there was no issue with my Sat night stay using my voucher at DoubleTree Melbourne Flinders Street.
 
Re: Hilton HHonours Macquarie Platinum Card

Hi nightelves. Already had my 3 day stay booked and rang the Conrad HK directly - reservations looked after us.

Hey drross was this booked during peak season? I might just check the hotel directly and see if they can attach the rewards night for me.
 
Re: Hilton HHonours Macquarie Platinum Card

King City View is showing as the Standard Room Reward.

Availability is showing for 20/04/18.

Unfortunately I need it for 06/04/18. how many points do you need to be able to check availability?
 
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Re: Hilton HHonours Macquarie Platinum Card

Hey drross was this booked during peak season? I might just check the hotel directly and see if they can attach the rewards night for me.

during the rugby 7s - hotel were very helpful
 
Re: Hilton HHonours Macquarie Platinum Card

Unfortunately I need it for 06/04/18. how many points do you need to be able to check availability?

You shouldn't need points to check availability. Try searching when you are not logged in and use the flexible dates option.

However as it is sakura season I don't like your chances getting any standard room availability now.

Standard rooms seem to have been blacked out for a while. I just checked and no standard award between 24/3/18 to 15/4/18.
 
Re: Hilton HHonours Macquarie Platinum Card

You shouldn't need points to check availability .....

Exactly. People just need to know what is a standard room at a particular hotel, and then see if there is availability on their dates.
 
Re: Hilton HHonours Macquarie Platinum Card

Just used my free night certificate for the Conrad Tokyo for December. Called 1-800-4HONORS and was connected to booking agent that was able to get the whole done in about 5 minutes, it was a pretty painless experience.
 
To the existing cardholders,
Ive just received a 2nd reward certificate which is very strange but a pleasant surprise.
So my renewal was feb 2017,
-received renewal reward certificate
- called to cancel card, was offered reduce rate (half)
-spent around 15k on card since and recieved another reward certificate.

I dont remember getting two last year when using the same strategy(spent 40k instead for diamond), so may be worth while hitting the 12k spend as you may get a 2nd reward ceritifcate.
 
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