Hilton Honors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use | Page 4 | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Hilton Honors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

D

Deleted member 29185

Guest
re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

That's what I would do. But I would price up a 3 person room too, just to make sure the room type allows 3 adults.
Also note, it does not technically cover an extra bed. So you may need to pay extra for this.
I've not done it in Japan, but I do it often here in Oz.
As Cynicor says, it's best to do a dummy booking first and play with it a bit to understand what they can do on a fully paid rate. I've found in some Hiltons, 2 guests and a child is actually the same rate as one guest so in those cases I just book normally to remove any doubt. Mostly a child stays free, so I often book for 1A,1C and add the text "HH benefit, spouse stays free. Total occupancy 2A,1C". I find that method often results in no charge for a rollaway bed, but not always.

In your case of course, you need three adults rather than 2 adults, one child but provided the room type can accommodate 3 adults, you most likely will be charged the two per room rate plus perhaps a rollaway charge (if the room has a sofa bed, they often make that up at no charge rather than bringing up a rollaway).
 

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Messages
40,868
Qantas
Platinum
Virgin
Platinum
Flights
My Map
Re: Hilton HHonors® "2nd GUEST STAYS FREE" - How to use

The wording has changed from "Spouse" to "2[SUP]nd[/SUP] Guest" - also, the Hampton exclusion is no more.

HHonors Terms & Conditions - HHonors Amenities

  • 2[SUP]nd[/SUP] Guest Stays Free: A second guest stays free in the Member's room on qualifying stays at hotels when there are additional charges for double occupancy. This benefit excludes stays at any hotel when the rate includes additional components (e.g., meals, activities, parking), or specialized rates (e.g. package rates, bed & breakfast rates) that are quoted as a per person or per room charge.
 
Last edited:

thechung

Junior Member
Joined
Jan 19, 2011
Messages
12
Re: Hilton HHonors® "2nd GUEST STAYS FREE" - How to use

thanks everyone for the quick replies.

I have decided to book 2 and turn up with 3. I don't need an extra bed and will be happy to part with some extra cash if need be.

Will be in tokyo for the last of my GUM/USDM trips in a couple of weeks and will report back for those that are interested.
 

jackthomas

Active Member
Joined
Aug 13, 2014
Messages
776
Flights
My Map
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Hi Everyone,

I've never really had to use the second guest function.. However Am Staying At Hilton SYD on Sunday Night and want to have breakfast with a friend on Monday morning. (Am Hhonors Gold)

Will I have to register him as a a room guest for him to receive my free breakfast also? Seems a little strange doing so just for breakfast.. Anyone with experience in the area?

Thanks guys! :):confused:
 
Last edited:
D

Deleted member 29185

Guest
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Hi Everyone,

I've never really had to use the second guest function.. However Am Staying At Hilton SYD on Sunday Night and want to have breakfast with a friend on Monday morning. (Am Hhonors Gold)

Will I have to register him as a a room guest for him to receive my free breakfast also? Seems a little strange doing so just for breakfast.. Anyone with experience in the area?

Thanks guys! :):confused:
Probably be wise. I seem to recall some time ago (perhaps even earlier this thread, mention being made of a refusal when the room was only booked for 1. I usually book for 2 even when I know I'll be there alone just in case +1 decides to come at the last minute.
 

JessicaTam

Enthusiast
Moderator
Joined
Jan 29, 2012
Messages
13,277
Qantas
Platinum
Virgin
Red
Flights
My Map
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Probably be wise. I seem to recall some time ago (perhaps even earlier this thread, mention being made of a refusal when the room was only booked for 1. I usually book for 2 even when I know I'll be there alone just in case +1 decides to come at the last minute.
And I get two room keys as well.
 

boomy

Senior Member
AFF Supporter
Joined
May 10, 2013
Messages
7,621
Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Probably be wise. I seem to recall some time ago (perhaps even earlier this thread, mention being made of a refusal when the room was only booked for 1. I usually book for 2 even when I know I'll be there alone just in case +1 decides to come at the last minute.
Just be careful, sometimes booking room for two cost more then the same room for one.
 

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Messages
40,868
Qantas
Platinum
Virgin
Platinum
Flights
My Map
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Just be careful, sometimes booking room for two cost more then the same room for one.
See post #3 ... That is what this thread is all about ...
 
D

Deleted member 29185

Guest
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Just be careful, sometimes booking room for two cost more then the same room for one.
Sorry, I should have been more specific. I meant I use the text previously mentioned rather than clicking 2 in No. of guests box!
 

boomy

Senior Member
AFF Supporter
Joined
May 10, 2013
Messages
7,621
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

See post #3 ... That is what this thread is all about ...
Fortunately this benefit has been implemented well since 2011. I always book room for one and never had any issues guesting another person, or two if I "can't make it" ;)
 

Willsmere

Intern
Joined
Oct 23, 2013
Messages
79
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Have been following this thread, Im a recent HHonours gold member, looking to use it later in the year. These things always seem so damned complicated, if you offer a benefit just give it I say or dont offer it. Anyway, Im looking to book my ffamily into tokyo hilton later in the year. I emailed the hotel to make sure 4 could fit in a King JR suite, they replied with no problem and said when you book, book for 3 persons and add the guest as free in the comments so there will be 4 beds. Ok so doing some dummy runs if I book 1 adult 2 kids it comes out about 26,000 yen a night. If I book 2 adults, 1 child it is about 29,000 yen a night. I take it there should be no problem if I book myself and kids and add my spouse as the "2nd guest free" to get the lower rate.? Is this correct. Thanks.
 
D

Deleted member 29185

Guest
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

I take it there should be no problem if I book myself and kids and add my spouse as the "2nd guest free" to get the lower rate.? Is this correct. Thanks.
That's what I've always done and never had an issue.
 

Flashback

Senior Member
AFF Supporter
Joined
Oct 29, 2006
Messages
8,804
Flights
My Map
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

I'm sure it was no longer required as it's now there by default?
 

drross

Established Member
AFF Supporter
Joined
Jun 24, 2007
Messages
2,522
Qantas
LT Gold
Virgin
Silver
Flights
My Map
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

That's what I've always done and never had an issue.
same here. no hassles to date anywhere in Oz and thru out asia to date
 

drross

Established Member
AFF Supporter
Joined
Jun 24, 2007
Messages
2,522
Qantas
LT Gold
Virgin
Silver
Flights
My Map
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

plus i always put in the comments ' my wife L*****a will be staying with me' so that she's registered for lounge benefits
 

Willsmere

Intern
Joined
Oct 23, 2013
Messages
79
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

As an update to this. We arrived at the tokyo hilton and at check in the lady was very confused. She kept saying you can only have 3 in the room. I couldnt access the email from the hotel to show that they said it was fine. After a big stalemate and her making calls to housekeeping she says ok I'll upgrade you to a king executive suite but it will be very tight will 2 rollaway beds in the suite. Our stay was great in the end and we got the upgrade to the executive lounge and breakfast for all 4 thrown in but it was a very sour start to the stay, she was basically saying you cant all stay in the room but offered no options. It seems that with these big organisations everyone isnt up to speed sometimes on these deals. The head of guest relations happened to be checking someone in nearby and when we finally got our room cards he came over and personally introduced himself ,gave his card and said if there is anything he can do please contact him. He said he could hear what was going on but didnt say anymore so I dont know if he does this to everyone or he was embarrased about what happened to us. Anyway, might give this a go again in Bali later in the year and hope its all a bit smoother!
 

Flashback

Senior Member
AFF Supporter
Joined
Oct 29, 2006
Messages
8,804
Flights
My Map
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Not sure exactly what you were trying but you no longer need to put the note in. Even if selecting 1 guest when booking, there's a field to enter in the additional guest details. If trying to have more than 2 people in the room then you should be paying accordingly.
 

Willsmere

Intern
Joined
Oct 23, 2013
Messages
79
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Not sure exactly what you were trying but you no longer need to put the note in. Even if selecting 1 guest when booking, there's a field to enter in the additional guest details. If trying to have more than 2 people in the room then you should be paying accordingly.


Hi flashback, this is the email I got from the hotel when I asked if 4 could go in a room.

"Warm greetings from Hilton Tokyo.
Thank you very much for your inquiry.
Kindly be informed that both of our Hilton or Executive King Jr Suite can hold total of 4 guests.
Please be aware that your children will need a bed for themselves but if you are our Hilton Honors member, you can book for triple occupancy using "2nd guest free benefit". Please let us know after you make your booking so that we can update your booking for 4 guests accommodation. Thank you very much.

With regards,

大西 絢子I 宿泊予約課 
Ayako Ohnishi I Rooms Reservations

ヒルトン東京
HILTON TOKYO
t: +81 (0)3 3344 5111 I f: +81 (0)3 5320 8846
6-6-2 Nishi-Shinjuku I Shinjuku-ku I Tokyo 160 0023 I Japan"

So i was doing what they suggested as a benefit for hilton honours gold members
 

Flashback

Senior Member
AFF Supporter
Joined
Oct 29, 2006
Messages
8,804
Flights
My Map
Re: Hilton HHonors® "2nd GUEST [formerly SPOUSE] STAYS FREE" - How to use

Hi flashback, this is the email I got from the hotel when I asked if 4 could go in a room.

"Warm greetings from Hilton Tokyo.
Thank you very much for your inquiry.
Kindly be informed that both of our Hilton or Executive King Jr Suite can hold total of 4 guests.
Please be aware that your children will need a bed for themselves but if you are our Hilton Honors member, you can book for triple occupancy using "2nd guest free benefit". Please let us know after you make your booking so that we can update your booking for 4 guests accommodation. Thank you very much.

With regards,

大西 絢子I 宿泊予約課 
Ayako Ohnishi I Rooms Reservations

ヒルトン東京
HILTON TOKYO
t: +81 (0)3 3344 5111 I f: +81 (0)3 5320 8846
6-6-2 Nishi-Shinjuku I Shinjuku-ku I Tokyo 160 0023 I Japan"

So i was doing what they suggested as a benefit for hilton honours gold members
What room type did you originally book though?
 

AFF on Air Podcast

  • Summer in Europe – AIR021
    Sat, 05 Oct 2019 17:28:53 AEST
      Qantas and Virgin Australia are fighting over two rare and lucrative new landing slots for Tokyo's Haneda Airport. Meanwhile, four European airlines have gone bankrupt in ...
  • Are Loyalty Programs a Scam? – AIR020
    Sat, 21 Sep 2019 08:36:18 AEST
      The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program opera ...
  • Air Chathams – AIR019
    Sat, 07 Sep 2019 16:41:06 AEST
      With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this episode, Matt ch ...
  • Project Sunrise – AIR018
    Sat, 24 Aug 2019 16:12:31 AEST
      Later this year, Qantas will decide which aircraft it will use to operate non-stop flights from the east coast of Australia to London and New York - a feat it aims to achi ...
  • Choosing a Rewards Program – AIR017
    Sat, 10 Aug 2019 13:32:24 AEST
      If you're new to the world of frequent flyer points - or moving to a new country - it can be difficult to know where to start. In this episode, Matt discusses the consider ...

Community Statistics

Threads
83,274
Messages
1,933,927
Members
50,901
Latest member
Nobleoz
Top