Have you received your new Qantas Card? Apply for Qantas Cash today.

[Walter_Plinge]

The business woman in me says they are deliberately sitting on the money for 3 days to ensure an extra income stream.

The cynic in me suspects that these people aren't smart enough to introduce the delay for that purpose. It's far more likely that there is a conga line of sequential overnight batch processes that must squeeze the transaction through a congested pipeline before it reaches the target Qantas Cash account.

If the latter is correct, it supports my view that the whole implementation of Qantas Cash is amateurish. Be prepared for more unintended user hassles!

BPAY in to Woolworths Everyday Rewards Mastercard (backed by HSBC) takes the same time so I suspect it's BPAY gaming the system. Funds come out instantly however.

 

[SIA1A]

BPAY in to Woolworths Everyday Rewards Mastercard (backed by HSBC) takes the same time so I suspect it's BPAY gaming the system. Funds come out instantly however.

This sounds more like an HSBC issue to me.

IMHE, BPAY transfers from any of ANZ, BankSA, Bendigo, Citi, CommBank, MeBank, NAB, Westpac, and others to transaction accounts or Visa or MasterCard accounts operated by these banks are all accomplished overnight.

It looks like Heritage (Qantas Cash) and, given your report, HSBC either have slow processing systems or are gaming the system to me.

Often, funds from one of the 8 banks that I have mentioned above reach the target account by about 9pm on the same day as the BPay payment has been initiated.

 

[markis10]

It looks like Heritage (Qantas Cash) and, given your report, HSBC either have slow processing systems or are gaming the system to me.

Often, funds from one of the 8 banks that I have mentioned above reach the target account by about 9pm on the same day as the BPay payment has been initiated.

The fact POLI takes just as long as BPAY would be indicative of gaming, a major drawback to the use of this system.

 

[badseed]

My QCash card won't register as a 'proper' debit card with Paypal unfortunately. Anyone else had luck?

And POLI / Bpay transfers take far too long - 4 business days with POLI is ridiculous. I think my trial with attempting to use the card is done with - just too inflexible.

 

[Walter_Plinge]

My QCash card won't register as a 'proper' debit card with Paypal unfortunately. Anyone else had luck?

And POLI / Bpay transfers take far too long - 4 business days with POLI is ridiculous. I think my trial with attempting to use the card is done with - just too inflexible.

I just had the same problem. I complained to Paypal but they are unhelpful. On the other hand I have successfully added it to Amazon.

 

[blackcat20]

My bpay transfer came across in 2 days.

 

[samh004]

My QCash card won't register as a 'proper' debit card with Paypal unfortunately. Anyone else had luck?

I've been using my QCASH card with Paypal (eBay) since I got it

No issues there.

 

[ozbeachbabe]

My bpay transfer came across in 2 days.

Most of my transfers serm to be 48 hours or 2 business days.

My QCash card won't register as a 'proper' debit card with Paypal unfortunately. Anyone else had luck?

Yes same here - PayPal didn't like the QF Cash card but was happy with an ANZ Visa Debit Card.

I've been using my QCASH card with Paypal (eBay) since I got it

No issues there.

Lucky you!

 

[markis10]

Paypal does a preauth of $1 when adding the card, if you dont have funds in Qantas Cash it wont work! I just added mine to my PP account:

29 Oct 2013

PURCHASE - PENDINGRef no: 777777

$1.00AUD

 

[Walter_Plinge]

Paypal does a preauth of $1 when adding the card, if you dont have funds in Qantas Cash it wont work! I just added mine to my PP account:

29 Oct 2013

PURCHASE - PENDINGRef no: 777777

$1.00AUD

So that's what that's about. Very annoying. You'd think PP would have the brains to warn of this. But in my experience brains is something PP is short of.

 

[omgbomb]

Received mine today, don't really see any benefit over using my Citibank debit card

 

[Ozgirl]

Hmmmm I recieved mine last week and was debating on whether to activate or not BUT I have just thought of a good use for it.

I have a US Kindle/amazon account and I purchase "books" in USD. My CC is pretty much maxed most of the time (yes yes no need for a lecture about that ;-) and my debit CC charges me $5 per international transacation so a .99 book cost $5.99 (thankfully i figured that out quick smart and got a refund of $70 and then never again!) - and whatever the exchange rate is. So sometimes I can't "afford" a .99cent book.

But I could load $10 every month or so and earn $1/1pt! ??

Woot

 

[ozbeachbabe]

Hmmmm I recieved mine last week and was debating on whether to activate or not BUT I have just thought of a good use for it.

I have a US Kindle/amazon account and I purchase "books" in USD. My CC is pretty much maxed most of the time (yes yes no need for a lecture about that ;-) and my debit CC charges me $5 per international transacation so a .99 book cost $5.99 (thankfully i figured that out quick smart and got a refund of $70 and then never again!) - and whatever the exchange rate is. So sometimes I can't "afford" a .99cent book.

But I could load $10 every month or so and earn $1/1pt! ??

Woot

I use the QF Cash card for regular programmed payments and also those one off annual subscriptions like Expert Flyer, Award Wallet, Veda Advantage etc.

If you were doing a balance transfer to move the maxed out card balance to another one offering one of those 0% interest offers, you don't want any retail transactions going on that new credit card because there is no interest free period & you'll be slugged 20% interest on those transactions until your balance transfer is paid off first.

For those who don't have a 28 Degree Mastercard or Citibank card the QF Cash card could be a handy backstop for use overseas if your primary credit card is stolen or if your bank thinks it has been stolen & puts a block on it. A NYC we stayed at took 7 days to release the block on the card of about USD900.00.

 

[AdMEL]

Had my first "bad" experience with the card today. It was declined at TicketMaster... don't know why and when I log into my account all seems well. It was also declined on Jetstar.com, so perhaps a bigger issue for me to deal with. I currently have $300 in the account, but the declined transactions are showing as pending, so I expect that's probably now holding my money stopping me from using it anyway.

No communication about any potential issues, and I can't access my money, how useful!

As an aside, tried booking Jetstar on my phone to avoid the CC fees, and they still showed on QantasCash in the pending area, so perhaps that bug has been fixed

BPAY in to Woolworths Everyday Rewards Mastercard (backed by HSBC) takes the same time so I suspect it's BPAY gaming the system. Funds come out instantly however.

This sounds more like an HSBC issue to me.

IMHE, BPAY transfers from any of ANZ, BankSA, Bendigo, Citi, CommBank, MeBank, NAB, Westpac, and others to transaction accounts or Visa or MasterCard accounts operated by these banks are all accomplished overnight.

It looks like Heritage (Qantas Cash) and, given your report, HSBC either have slow processing systems or are gaming the system to me.

Often, funds from one of the 8 banks that I have mentioned above reach the target account by about 9pm on the same day as the BPay payment has been initiated.

The fact POLI takes just as long as BPAY would be indicative of gaming, a major drawback to the use of this system.

It is not BPay gaming the system!

As I've posted on AFF many times before, part of the BPay agreement that all participants agree to, is that payments made before the cut-off time of your bank (usually 6 pm Aus Eastern time), must be shown by the receiving party as having been received the same day. The problem is that the agreement does not require the receiver to actually process the payment same day, so many companies process it several days later (they must show it on your statement as having been received the day it was though). It appears HSBC is one of the slack processors.

What I find interesting is that given HSBC issue credit cards that have a payment deadline, how can they take several days to process? I don't have an HSBC issued card, but if I did and was charged interest/fees for late payment in this scenario, I would challenge it and not let them get away with it!

 

[serfty]

...
What I find interesting is that given HSBC issue credit cards that have a payment deadline, how can they take several days to process? I don't have an HSBC issued card, but if I did and was charged interest/fees for late payment in this scenario, I would challenge it and not let them get away with it!

One should not have a problem.

While Bpay is slow, as long as payment is made by BPay by the due date (working day before 6pm yada yada ..) then they'll adjust any interest/penalties incurred.

I had a situation where I Bpay'ed on the last possible day and it took 3 working days to hit the account.

In the mean time I was hit by a late payment fee and interest.

Once the BPay credited, the late payment fee and all interest was reversed - automatically.

 

[ComeFlyWithMe]

A question, as I'm not a fan of this product, can one revert to the plain old bog standard card or is this ugly thing it forevermore? :/

 

[samh004]

A question, as I'm not a fan of this product, can one revert to the plain old bog standard card or is this ugly thing it forevermore? :/

For members under 16 they do have a card without the MC features on the back, and I recall you could request one, but I haven't heard anymore about it. The design on the front would be the same, however.

 

[Duffa]

Now I'm really pi$$ed off.
Mrs D (Bronze) card arrived last week
D kids (Bronze - with a points earn of about 300 each last year) arrived yesterday
Me (Silver) 300k points p.a. - nothing!
What the?

 

[medhead]

If you were doing a balance transfer to move the maxed out card balance to another one offering one of those 0% interest offers, you don't want any retail transactions going on that new credit card because there is no interest free period & you'll be slugged 20% interest on those transactions until your balance transfer is paid off first.

This has changed for many Australian cards and they seem to apply payments to the highest interest balances first. You need to check the exact methodology as it does vary between cards. I have one card that applies all payments highest interest to lowest, regardless of when a payment is made. But I also have a NAB where they only apply the payment highest interest to lowest on closing balances on a statement. So ad-hoc payments before a statement is issued will apply to the lowest interest balance first (or something like that).

 

[samh004]

As this appears to be a general QCASH thread, if you had an email yesterday saying your request to transfer all cash back your bank account was approved, you can ignore it as it was an error.

On a related note, despite the call centre staff being very good (and based in the UK), has anyone found a quicker way to et through to them. So many menu options you have to jump through before they'll speak to you!