Can anybody advise why it seems that in almost every e-mail newsletter, there is some statement which appears to be wrong, or later corrected. For example, quoting what a QF representative apparently said over the telephone. Or in the last newsletter, saying that one option was to abuse the ANZ operator unfortunate enough to take your call.
To maintain the credibility of the newsletter, may I suggest that such "quotes" from airline representatives are backed up with supporting information such as the staff ID number or better still , get it in writing.
Another example that comes to light is the QF representative claiming that your do not earn QF FFP's for Telecard transactions. A quick call to Telstra Telecard would have soon sorted that confusion up, though I guess that would mean less waffle in the newsletter.
Sure, the newsletter service is free, but the poor quality journalism hardly inspires me to upgrade to the paid-for premium service.
To maintain the credibility of the newsletter, may I suggest that such "quotes" from airline representatives are backed up with supporting information such as the staff ID number or better still , get it in writing.
Another example that comes to light is the QF representative claiming that your do not earn QF FFP's for Telecard transactions. A quick call to Telstra Telecard would have soon sorted that confusion up, though I guess that would mean less waffle in the newsletter.
Sure, the newsletter service is free, but the poor quality journalism hardly inspires me to upgrade to the paid-for premium service.