Family pooling - my wife's points have been credited but not my own

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Eggsbenedict said:
VFF if your still reading this can you look into this for me ;

05 Apr 1504 Apr 15Canberra-Melbourne VA026210155310465
05 Apr 1504 Apr 15Pooled from Velocity Member 2xx_xx_xx_ VA0262
10155154309

Base points for both are WAY to low and the bonus for my wife (Sliver) just makes no sense at all.
I'm in Europe for 3 weeks and would prefer not to have to call .
Booking is [FONT=wf_segoe-ui_normal]

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Click to expand...
Eggsbenedict, please PM VFF should you wish them to look into a booking. The booking reference has been removed from your post to avoid compromising your account.
 
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Struggling to Redeem Your Frequent Flyer Points?
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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