Login Now to remove this and all advertisements (GOLD and SILVER members)
Not a member? Register Now for free

Excuses why an itinerary does not qualify as 140K/280K OW

Status
Not open for further replies.

burnt

Member
Joined
Dec 10, 2009
Messages
219
Points
150
Over the years I have had many and varied responses from QF regarding OW redemption trip itin. as to why they do not comply, things like, you cant leave your country of residence twice, you have to travel in one direction, but the best was yesterday and I had an itinerary that I needed to check the QF distance calculator and there was a difference of over 1,600 and the QF response was that OW does not fly between Rome & Istanbul and therefore the distance has to be calculated where we fly, calculator had to calculate FCO-LHR-IST.

Could not convince him even though the rules state otherwise?, just said thank you and I will replan
 

JohnK

Veteran Member
Joined
Mar 22, 2005
Messages
43,731
Points
3,070
Is that a surface segment FCO-IST or actually flying FCO-LHR-IST?

If the latter then the calculation is correct to include total distance.
 
Get paid up to 25% in real cash from your everyday purchases from leading companies such as Virgin Australia, Booking.com, Woolworths, Coles, Apple, Microsoft and much more. Free to join and no catches!

Recommended by the Australian Frequent Flyer

burnt

Member
Joined
Dec 10, 2009
Messages
219
Points
150
Is that a surface segment FCO-IST or actually flying FCO-LHR-IST?

If the latter then the calculation is correct to include total distance.

I was flying LHR-FCO then cruise to IST and keep flying towards Aus.
 

mrdctau

Intern
Joined
Feb 3, 2014
Messages
93
Points
0
OW can route you from FCO to IST via MUC which is 1031 miles shorter than going via LHR so can you shave 600 miles from your trip elsewhere?
 

JohnK

Veteran Member
Joined
Mar 22, 2005
Messages
43,731
Points
3,070
I was flying LHR-FCO then cruise to IST and keep flying towards Aus.

Hmmm. The surface sector should be point to point not where Oneworld flies.

Need to look at terms and conditions closely but that would be disappointing if the award booking engine has another bug in it.
 

burnt

Member
Joined
Dec 10, 2009
Messages
219
Points
150
OW can route you from FCO to IST via MUC which is 1031 miles shorter than going via LHR so can you shave 600 miles from your trip elsewhere?

Rule 14.5.5 applies here "Surface segments are permitted as part,,,,, but the distance between the disembarkation point and the next embarkation point will be included in the calculation for that itinerary"

Separate rule also states that (may be unpublished?) BOTH cities between a surface sector count as ONE stopover IN TOTAL, so therefore you could have a long trip with FOUR different surface sectors and ONE separate STOPOVER and still be a "VALID TICKET" ( subject to other normal rules.
 

medhead

Suspended
Joined
Feb 13, 2008
Messages
20,288
Points
0
Does FCO-IST some how count as changing continent? I thought that surface segments can only be intra-continent.
 

burnt

Member
Joined
Dec 10, 2009
Messages
219
Points
150
I understand some of the Explorer fares have rules about inter continent etc but not OW classic redemption, a surface sector is a surface sector wherever it is, also the thing about taking the OW route to get there for a surface sector or to get back to your origination point from the end point is calculated as point to point, not where OW flies,
eg DPS-CMB-HKG-LAX-BNE-HKG-AKL-MEL-PER-BME-DPS is "valid at 34,732 as per GCM but the trip ends in BME and it is just a calculation STRAIGHT back to DPS, but if you were calculating the OW flight distance to DPS it would be PER-KUL_DPS and would make the total distance 38,762.
 

medhead

Suspended
Joined
Feb 13, 2008
Messages
20,288
Points
0
I agree about the point to point surface sector. I was just wondering as per my question.
 

burnt

Member
Joined
Dec 10, 2009
Messages
219
Points
150
Broome to Bali is a good example of an "inter country" calculation of a distance that is not flown, although not sure if it is counted as a surface sector or just a calculated distance to arrive at a total distance, don't suppose it really matters either way.
 

Danger

Senior Member
Joined
Jun 19, 2006
Messages
6,536
Solutions
2
Points
860
Does FCO-IST some how count as changing continent? I thought that surface segments can only be intra-continent.

I don't believe there's any restriction with respect to changing continent for a QF oneworld five stop award. Regardless, FCO and IST are the same continent (Europe) for the purposes of a oneworld Explorer paid ticket.
 
Status
Not open for further replies.

Community Statistics

Threads
86,626
Messages
2,101,259
Members
53,926
Latest member
pas024
Top