Over the years I have had many and varied responses from QF regarding OW redemption trip itin. as to why they do not comply, things like, you cant leave your country of residence twice, you have to travel in one direction, but the best was yesterday and I had an itinerary that I needed to check the QF distance calculator and there was a difference of over 1,600 and the QF response was that OW does not fly between Rome & Istanbul and therefore the distance has to be calculated where we fly, calculator had to calculate FCO-LHR-IST.
Could not convince him even though the rules state otherwise?, just said thank you and I will replan
Could not convince him even though the rules state otherwise?, just said thank you and I will replan