Hi Everyone
Anyone having significant issues with the awarding of status credits and points lately?
I have recently ticked back over to Platinum again (mid-July) and since I am having absolutely no luck with the awarding of status credits on VA metal, let alone code share partners.This also applies to those in my family pool.
I have contacted the Platinum line and the retro email address and still no action weeks after they said it would be fixed for VS flights and VA metal back to MEL from LAX from mid-July. VFF numbers on all bookings and boarding passes.
Three of us also recently traveled to NZ and back on VA metal and nearly two weeks later neither flight has been awarded SC or points.
Has my account gone screwy somewhere?
Any other tips for escalation to get this fixed?
Cheers
Anyone having significant issues with the awarding of status credits and points lately?
I have recently ticked back over to Platinum again (mid-July) and since I am having absolutely no luck with the awarding of status credits on VA metal, let alone code share partners.This also applies to those in my family pool.
I have contacted the Platinum line and the retro email address and still no action weeks after they said it would be fixed for VS flights and VA metal back to MEL from LAX from mid-July. VFF numbers on all bookings and boarding passes.
Three of us also recently traveled to NZ and back on VA metal and nearly two weeks later neither flight has been awarded SC or points.
Has my account gone screwy somewhere?
Any other tips for escalation to get this fixed?
Cheers