Earning Velocity points with BP

[Major]

I haven't had an offer for months.

Probably because I have to hassle them for the bonus points all the time

 

[teammongo]

I think I just got some inspiration to use one of those gift vouchers I bought on the recent promo:

Double Velocity Points at BP on your second purchase

Let your fuel take you to new destinations with double Velocity Points^ on your second fuel and in-store purchase at participating BP service stations*. Simply activate this offer, and make a second eligible fuel or in-store purchase by 21 August 2016 and you'll receive 4 Points per litre and 4 Points per dollar spent in-store^. You'll then receive double Points^ on further eligible purchases up until 21 August 2016. No minimum spend required. The more you visit, the greater the rewards.

Terms and conditions * Available at participating BP service stations. Points capped at 150 litres of fuel and $100 of in-store shop, per transaction. Points will not be earned on selected purchases, including but not limited to tobacco, fleet and gift cards. View the full list of exclusions. BP Australia Pty Ltd ABN 53 004 085 616. ^To be eligible for the double Points promotion, members must successfully activate the double Points offer online between 9 August 2016 and 21 August 2016 ('Campaign Period') and then complete an eligible fuel or in-store transaction, including swiping their Velocity membership card or a BP temporary card during the Campaign Period. No minimum spend is required. Members will earn 4 Points per litre, up to 150 litres and 4 Points per $1, up to $100 on all eligible transactions made during the Campaign Period. Any subsequent fuel transactions will receive the standard 2 Points per litre and any subsequent in-store transactions will receive the standard 2 Points per dollar. This offer has been sent to specific members and is not transferable. Members should allow up to 5 weeks after 21 August 2016 for the double Points to be allocated. To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the member Terms and Conditions, as amended from time to time.

So the plan is - A token fill, followed by a major fill?

 

[ric_melb]

Just had an interesting situation regarding failure to get Velocity points on a purchase of BP fuel. I swiped my card and received a receipt showing I would get 66 points.
After a week or so the points were not credited so I contacted Velocity. They have credited me with 66 points, as a Goodwill measure. They referred me to the Terms and Conditions, which state a retrospective claim cannot be made where a technology failure means you cant swipe your card. However in my case I did swipe as the receipt shows. I replied to them mentioning this. For now I am happy as I have my points, but should this occur again, will probably be contacting both Velocity and BP, as it signifies a possible system error.

 

[hummel]

Just had an interesting situation regarding failure to get Velocity points on a purchase of BP fuel. I swiped my card and received a receipt showing I would get 66 points.
After a week or so the points were not credited so I contacted Velocity. They have credited me with 66 points, as a Goodwill measure. They referred me to the Terms and Conditions, which state a retrospective claim cannot be made where a technology failure means you cant swipe your card. However in my case I did swipe as the receipt shows. I replied to them mentioning this. For now I am happy as I have my points, but should this occur again, will probably be contacting both Velocity and BP, as it signifies a possible system error.

So tell me how it is your (the customer's) fault if there is a technology failure. What a crock.

 

[DontGetMeStarted]

So tell me how it is your (the customer's) fault if there is a technology failure. What a crock.

I need to check mine too as I am sure my balance is not going up despite some bonus and double points offers...this is starting to sound a bit like shopping at Safeway and then chasing the points

 

[get me outta here]

I just today got 500 points for the last promo. I can't be bothered chasing up unless way overdue.

I need to check mine too as I am sure my balance is not going up despite some bonus and double points offers...this is starting to sound a bit like shopping at Safeway and then chasing the points

 

[QF WP]

I think I'm still owed for the last promo - must go and check...

 

[Simo]

Just got a special offer so went and filled up have to fill up before next weekend and that will happen...

 

[QF WP]

Intriguing posts in my Velocity account (highlighted in red):

Latest Activities

Processed Date	Activity Date	Description	Status Credits	Velocity Points
Base	Bonus	Total
18 Aug 16	22 Jun 16	BP One Bonus Point June 2016	0	0	35	35
18 Aug 16	29 Jun 16	2016 June BP Two Bonus Point	0	0	80	80

Anybody else get these and can work them out?

 

[TomVexille]

Intriguing posts in my Velocity account (highlighted in red):

Latest Activities

Processed Date	Activity Date	Description	Status Credits	Velocity Points
Base	Bonus	Total
18 Aug 16	22 Jun 16	BP One Bonus Point June 2016	0	0	35	35
18 Aug 16	29 Jun 16	2016 June BP Two Bonus Point	0	0	80	80

Anybody else get these and can work them out?

Multiple fill bonus points from June is my guess

 

[PDog]

Intriguing posts in my Velocity account (highlighted in red):

Latest Activities

Processed Date	Activity Date	Description	Status Credits	Velocity Points
Base	Bonus	Total
18 Aug 16	22 Jun 16	BP One Bonus Point June 2016	0	0	35	35
18 Aug 16	29 Jun 16	2016 June BP Two Bonus Point	0	0	80	80

Anybody else get these and can work them out?

yup, mine's like this also, plus I got the three & four bonus points as my offer included extra fills.

 

[QF WP]

Ah thanks to you both, those bonus points had slid into oblivion and was never going to chase them up

Now I remember - it was this bonus offer

 

[PLANT]

So today was the first day I attempted to get points and I thought all the bugs would be ironed out and VIRGIN and BP would realise we are in 2016\17(not far away)
Get fuel, pull out phone with app of card and informed "physical card only" machine does not allow reader or manual input of number.....WTF???
Rang customer support and got points but told one time only offer.....
Have to use temp card in future and then link to account to transfer points
Prehistoric system!

 

[TomVexille]

So today was the first day I attempted to get points and I thought all the bugs would be ironed out and VIRGIN and BP would realise we are in 2016\17(not far away)
Get fuel, pull out phone with app of card and informed "physical card only" machine does not allow reader or manual input of number.....WTF???
Rang customer support and got points but told one time only offer.....
Have to use temp card in future and then link to account to transfer points
Prehistoric system!

The fact that I've crashed an entire BP register when trying to paywave with an amex suggests that BP is prehistoric

 

[QF WP]

It's strange - their paywave reader at my local (to work) BP wasn't picking up my chipped Visa. I wanted to buy some BP Gift cards for Xmas pressies for staff. Had to switch to my personal Visa - *ting* no problems at all.

So I won't go there again. Off to my not so local alternative BP

 

[Legoman]

I've only used this BP/Velocity tie-up twice in its existence. Mostly because BP stations are few & far between where I live and also because they are almost never the cheapest option after all the Shell/Coles; Caltex/Woolworths + Gull/Puma/IGA discount shop-a-docket voucher options are taken in account. All my local BP's surcharge for credit card use too, whereas all the others do not, so when taking all that into consideration, BP's pricing really has to be something extraordinarily special (or wrong) to make it worthwhile. All that said, the second time I've used it was this morning and it occured to me that if Velocity are serious about getting in this sort of regular, almost daily sort of incidental purchasing retail space like ColesWorth, then they could really do with issuing an optional keychain-sized version velocity card for the purpose. Woolworths already provide keychain Rewards scheme cards with the barcode on the back. It's a fairly trivial task to cut down a FlyBuys card to be the same thing. The problem with doing this to the Velocity card is they don't seem to use conventional barcodes as the reading method. It's magnetic strip only on the plastic card or a QR code on the virtual card in the app.

If anyone from Velocity is reading this (as claimed), then please provide a keychain size card option, if only to save my wallet's stitching from bursting with so many plastic cards in it.

 

[AisleSeat]

Anyone still waiting on points from this offer, sent out in Dec 2016?

Collect up to 1000 points when you fill up with BP.
Simply activate this offer and and make up to four eligible fuel purchases by 15 January at any participating BP service station and you'll receive 250 bonus points for each visit.

The terms state that you should allow 5 weeks after offer period finishes before points will post. 5 weeks after 15 Jan is 19 Feb.

 

[QF WP]

Looks like it was a targeted offer Aisle Seat (and they didn't target me) as I have no emails around that time...but give them a day or two to load the system and then check. They may only sweep every week?

 

[AisleSeat]

Points just posted.

 

[RB]

Anyone still waiting on points from this offer, sent out in Dec 2016?



The terms state that you should allow 5 weeks after offer period finishes before points will post. 5 weeks after 15 Jan is 19 Feb.

My points also posted today.