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The only benefit seems to be no monthly fees on any of your bank accounts - but the Visa Card annual fee keeps on coming.
I must phone my 'relationship manager' to see if it is possible to get the Visa converted to 'fee free for life.'
You're supposed to have a 'total relationship' with Citi worth over $100K when you open the Citigold but at times my relationship has moved to less than $20K without any penalty.
The downside: The relationship manager that you are given will call a couple of times per month and try to sell you Citi investment products. I allowed these calls and received follow-up product brochures through the mail but never made an investment.
The calls seem to have stopped now.
One upside is that you get a relationship manager in Sydney with whom you deal - rather than the robotic customer call centre droips in Manila, Philippines.