Citi cards become myCard - no more CX, KF, EY, QR from 16/11/25

[jasrulz63]

You have to log into MyCard, then go to the rewards site under your card (redeem points) and there's an option to autoenrol in Velocity under the 'points transfer' bit.

Yeah I've had a look there but this is the page I'm presented with:

 

[a.a.f.f]

Yeah I've had a look there but this is the page I'm presented with:

View attachment 492005

Yes, that’s correct. You have to add it to the cart and proceed. I know. Very bad user interface, but that’s how it is. I’ve done like that and I can confirm it works.

 

[jasrulz63]

Yes, that’s correct. You have to add it to the cart and proceed. I know. Very bad user interface, but that’s how it is. I’ve done like that and I can confirm it works.

Excellent, thanks guys!

The chat told me I couldn't set up auto redemption for Velocity and suggested I change to the Qantas Premier card if I wanted auto redemption, but also they can't do that at the moment because the change card feature hasn't been set up.

 

[FrequentFlyer85]

Excellent, thanks guys!

The chat told me I couldn't set up auto redemption for Velocity and suggested I change to the Qantas Premier card if I wanted auto redemption, but also they can't do that at the moment because the change card feature hasn't been set up.

This doesn't surprise me as I don't think I've gotten any accurate information from the chat support since they migrated to My Card!